Original Recall from the NHTSA
Manufacturer's Report Date:

April 21, 2017

NHTSA CAMPAIGN ID Number:

17V272000

NHTSA Action Number:

N/A

Component:

ELECTRICAL SYSTEM

Potential Number of Units Affected:

3

Summary:

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.

Consequence:

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

Remedy:

DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

National Highway Traffic Safety Administration logo
Recall data provided by the National Highway Traffic Safety Administration