RepairPal Expert Overview
The rear step bumper made of a resin material may not remain properly secure, and may fracture from the vehicle if stepped on. This would happen in the event of an impact to the bumper that does not show visible signs of damage, but compromises the structural integrity of the bumper brackets. If the bumper does not support a person stepping on it, injury could occur.
Recall repairs on your Toyota must be performed by a Toyota dealership. Toyota will notify known owners of affected vehicles beginning in February, 2017. If you do not receive a notification, but wish to check to see if your vehicle is included, please contact one of your local Toyota dealerships. They will also check for any other incomplete recalls on your vehicle. For best results, be prepared to provide your Vehicle Identification Number (VIN) to the service department consultant you speak with.
The support brackets for the rear bumper made of a resin material may weaken if impacted, and fracture when they are stepped on. Dealers will replace the resin rear bumper reinforcements with steel ones and replace the rear bumper tread free of charge to resolve the concern.