Insufficient Crash Protection
Body, Interior & Misc., July 10, 2013
RepairPal Expert Overview
Our Quick Take:
Certain 2013 C-Max Hybrid vehicles do not meet federal safety standards for occupant head protection.
What Should You Do?
Ford will notify owners of affected models beginning August 19, 2013. If don't receive notification and you feel you should have, please contact your dealer for further instruction. They may ask for your vehicle identification number (VIN), so please have it handy when you call. The Ford recall number is 13C02.
Vehicles sold in the US must meet government safety standards for occupant protection in the event of a crash. Testing indicated these recalled vehicles do not meet federal safety standards for occupant head protection, increasing the risk of injury in the event of a crash. Dealers will install energy absorbing material between the headliner and the roof as necessary to correct this concern.
Manufacturer's Report Date:
July 10, 2013
NHTSA CAMPAIGN ID Number:
NHTSA Action Number:
Potential Number of Units Affected:
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
In the event of a crash, an occupant could be at an increased risk of an injury.
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall data provided by the National Highway Traffic Safety Administration