Airbag System Fault
Body, Interior & Misc., July 2, 2013
RepairPal Expert Overview
Our Quick Take:
In the event of a crash, the airbags may not deploy as expected.
What Should You Do?
Chrysler will notify owners of affected models beginning in August 2013. If you don't receive notification and you feel you should have, please contact your dealer for further instruction. They may ask for your vehicle identification number (VIN), so please have it handy when you call. The Chrysler recall number is N48.
The incorrect software may have been installed in the occupant restraint control module (ORC). As a result, the airbags may not deploy as expected in the event of a crash. Improperly deployed airbags can increase the risk of personal injury. Dealers will inspect and replace the ORC module as necessary to correct this concern.
Manufacturer's Report Date:
July 2, 2013
NHTSA CAMPAIGN ID Number:
NHTSA Action Number:
Potential Number of Units Affected:
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall is expected to begin in August 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall data provided by the National Highway Traffic Safety Administration