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Recall 12V377000

The Front Control Arms May Break on Impala Police Vehicles

Suspension & Steering, August 3, 2012
Affected Cars

RepairPal Expert Overview

Our Quick Take:

General Motors is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

What Should You Do?

General Motors will notify owners of affected vehicles beginning August 21, 2012. There will most likely be no symptoms prior to the fracture of the lower control arm. If you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.

Summary:

On vehicles equipped with the "police" option package, one or both of the front lower control arms may fracture. A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash. Dealers will replace both front lower control arms to correct this concern. The General Motors recall number is 12104.

Original Recall from the NHTSA

Manufacturer's Report Date: August 3, 2012

NHTSA CAMPAIGN ID Number: 12V377000

NHTSA Action Number: N/A

Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Potential Number of Units Affected: 36,413

Summary: General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall is expected to begin on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Notes: GM's campaign number is 12104. Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

National Highway Traffic Safety Administration logo Recall data provided by the National Highway Traffic Safety Administration