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Recall 12V374000

The Windshield Wipers May Not Work Correctly

Body, Interior & Misc., July 30, 2012
Affected Cars

Ford

RepairPal Expert Overview

Our Quick Take:

Ford is recalling 2011-2012 Transit Connect vehicles because one or both windshield wiper arms may not properly clear the windshield or they may fall off completely.

What Should You Do?

Ford will notify owners of affected vehicles beginning August 13, 2012. If you are experiencing problems with the windshield wipers, or you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.

Summary:

The wiper arms may not be adequately riveted, resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm. If the wiper arm detaches, the driver's visibility may be reduced, increasing the risk of a crash. Dealers will replace the driver and passenger side wiper arm and blade assemblies to correct this concern. The Ford recall number is 12S36.

Original Recall from the NHTSA

Manufacturer's Report Date: July 30, 2012

NHTSA CAMPAIGN ID Number: 12V374000

NHTSA Action Number: N/A

Component: VISIBILITY:WINDSHIELD WIPER/WASHER

Potential Number of Units Affected: 16,330

Summary: Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.

Consequence: If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall is expected to begin on, or before, August 13, 2012. Owners may contact Ford at 1-866-436-7332.

Notes: Ford's recall campaign number is 12S36. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

National Highway Traffic Safety Administration logo Recall data provided by the National Highway Traffic Safety Administration