The Rear Liftgate Locking Functions May Not Work as Designed
Body, Interior & Misc., November 1, 2010
RepairPal Expert Overview
Our Quick Take:
71 vehicles are being recalled because the locking function of the liftgate does not work as designed.
What Should You Do?
Ford notified owners of affected vehicles in November 2010. If you are experiencing problems locking the rear liftgate, or you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call. The Ford recall number is 10C14.
During assembly the electronic module settings were not configured correctly. As a result, the locking function of the rear liftgate will not work as designed. The liftgate may not lock using the interior lock switches or the remote buttons. Dealers will upgrade the software in the affected control modules as necessary to correct this concern.
Manufacturer's Report Date:
November 1, 2010
NHTSA CAMPAIGN ID Number:
NHTSA Action Number:
Potential Number of Units Affected:
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
FORD SAFETY RECALL NO. 10C14.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Recall data provided by the National Highway Traffic Safety Administration