RepairPal Expert Overview
The automatic transmission may shift into neutral without warning. The abrupt shift could lead to a crash.
We at RepairPal have designated this a high priority recall; the transmission may shift into neutral without warning. Please contact your Volkswagen or Audi dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.
Connectors for a temperature sensor inside the direct shift gearbox (DSG) transmission may have been insufficiently crimped. They could incorrectly read a high transmission oil temperature, and abruptly shift into neutral. The shift position indicator in the instrument panel would begin to flash and the "Depress Brake Pedal" indicator light will be illuminated to alert the driver to apply the brakes. The abrupt shift could lead to a crash. Volkswagen and Audi dealers will reprogram the transmission control module (TCM) with updated software. The recall began October 20, 2009. The Volkswagen recall number is 37E3/S7 and the Audi recall number is 37E5/J7.