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Recall 04V442000

Ford Recalls 2002-2003 Ford Explorer and Mercury Mountaineer Vehicles for Liftgate Glass

Body, Interior & Misc., September 30, 2004
Affected Cars

RepairPal Expert Overview

Summary:

Ford has recalled certain 2002-2003 model year Explorer and Mercury Mountaineer vehicles for possible issues with the liftgate glass strut brackets and glass hinges. On certain vehicles, the liftgate glass strut may come off or the hinge may fracture. This can cause the glass to fall from the liftgate, which may lead to personal injury. Dealers will replace the liftgate glass strut brackets and glass hinges.

Original Recall from the NHTSA

Manufacturer's Report Date: September 30, 2004

NHTSA CAMPAIGN ID Number: 04V442000

NHTSA Action Number: PE04045

Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Potential Number of Units Affected: 955,732

Summary: ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.

Consequence: IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.

Remedy: DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Notes: FORD RECALL NO. 04S20.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

National Highway Traffic Safety Administration logo Recall data provided by the National Highway Traffic Safety Administration