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Real Auto Haus

6145 S Cass Ave, Westmont, IL 60559 Map & directions

Call Now: (630) 448-4217

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About Real Auto Haus

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability
92
Tools & Equipment
94
Customer Service
98
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Our certification team found Real Auto Haus to be a shop committed to ASE Certification and on going training. This makes them highly qualified to service and repair your late model vehicle. Tristan Realubit, the owner, has invested in quality shop management and communication classes to ensure communication between you and the shop is at its best. He has assembled a team of technicians who are ASE Certified and has invested in the on going training it takes to keep up in this fast moving, ever changing field. They have at their disposal the automotive tools and computer diagnostic equipment needed to make professional repairs to your late model vehicles. They back up their work with a 12 month 12000 mile warranty and offer free shuttle service for your convenience.

Message from the Shop

We now have 2 master certified technicians and 2 ASE certified technicians!

There is nothing more authentic than the truth. Honesty and integrity is what we uphold above anything else in our day to day operations. It allows us to provide the best quality repairs and exceptional customer service and that what makes us Real.

A leading Westmont auto repair center, we believe in exceptional customer service and that is why honesty and integrity is the golden attribute of our organization and it is what we uphold in our day to day operations. Its in our core... it's who we are, We just happen to be awesome at fixing cars.

We are an independently owned and operated auto service, repair and maintenance facility that strives to give our customers the best in auto service, repair quality and experience we can offer at reasonable rates. We are your logical alternative to the dealerships for all scheduled maintenance and auto repair of your Import-Foreign vehicle.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Estimates Free Inspection
Gas/Diesel Heated Waiting Room Military Discount Open Saturday
Open Weekends Rental Car Senior Discount Service Guarantee
Shopping Nearby Shuttle Store Towing
Warranty Accepted Wireless Internet

Customer Reviews 23 verified reviews (26 total)

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Real Auto Haus
Verified Customer
August 15, 2013

I was very satisfied with the work that had been done. They transported me to and from. They not only care about your car, but they care about you as a customer.

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Real Auto Haus
Verified Customer
August 07, 2013

I have trust in the owner; he knows me, my brother, and my mom. He is always running the register so he is always available.

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Real Auto Haus
Verified Customer
July 28, 2013

They were very prompt and work very quickly.

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Real Auto Haus
Verified Customer
July 22, 2013

They were very reasonably priced. They had good quick repairs done. They were very friendly.

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Real Auto Haus
Verified Customer
July 20, 2013

Every time we've taken the car in the service has been good and quick. It's been good. They are reliable.

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Real Auto Haus
Verified Customer
July 15, 2013

I recommend them.

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Real Auto Haus
Verified Customer
July 09, 2013

The head of the service there was very accommodating. He provided fast service and took care of me right away.

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Real Auto Haus
Verified Customer
July 06, 2013

They were friendly. Good service. Got me in quickly at a fair price. They did what they needed to.

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Real Auto Haus
Verified Customer
July 05, 2013

The problem was attended to my satisfaction. Some of the parts that they ordered took some time to come in. The repair was done very well, but it took a little longer than expected.

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Real Auto Haus
Verified Customer
July 03, 2013

The owner has good people skills. Once you get into his shop you're very relaxed, he's easy to talk to. You get your work done and he is happy and you're happy.

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Real Auto Haus
Verified Customer
July 02, 2013

My friends go to another place but if they can't do it I recommend them there.

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Real Auto Haus
Verified Customer
June 28, 2013

They did a good job and they came up with what they were expecting to do. I am a person that is very skeptical about work done. They were very straight forward and they really did things to my expectations.

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Real Auto Haus
Verified Customer
June 28, 2013

I have been there more than once and I will continue to take my car back there. I like the people there, they are nice people.

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Real Auto Haus
Verified Customer
June 24, 2013

The main mechanic was referred to me. He really knows his cars and I have yet to find a better mechanic. His name is Tristan and he is honest.

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Real Auto Haus
Verified Customer
June 24, 2013

They are honest, timely, efficient, and accommodating.

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Real Auto Haus
Verified Customer
June 24, 2013

Because of the service and friendly staff. I had an issue and they took it back and fixed it correctly without any questions.

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Real Auto Haus
Verified Customer
May 11, 2013

They know what they're doing. They are very professional.

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Real Auto Haus
Verified Customer
May 07, 2013

I would refer everybody I know to them, and I do. It's a good organized business. I have been using them for the last five years and I would go nowhere else. Their diagnostics and work done on the vehicles is very good. I trust Tristan very much.

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Real Auto Haus
Verified Customer
August 19, 1932

They did a very good job on my car.

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Real Auto Haus
Verified Customer
July 31, 1932

I felt they were really honest about the service that was needed on my car. I liked their prices too!

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Real Auto Haus
Verified Customer
July 05, 1932

Team at AutoHaus is friendly, they understand the urgency, they help the customer to the max, prices are reasonable and owner Tristan is an extemely wondrful guy, he gives the right advise. If you really need repair he will let you know, or else he will tell you what the alternative is. They always get the work done in time, they stand behind there work. They picked up and dropped the vechile at my house.

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Real Auto Haus
Verified Customer
June 27, 1932

I have been going to Real Autohaus for years and have had everything from regular maintence to having a whole engine replaced on my fun car. My parents now bring their cars there and I have recomended them to anybody who has asked about a mechanic. They are reliable, quick , expierenced, and affordable all excelent qualities to have in a local mechanic.

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Real Auto Haus
Verified Customer
February 28, 1931

Competitive price and excellent service and coffee.

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Real Auto Haus
July 25, 2015

Fantastic work, really nice guys, and an affordable price. I went in for an oil change and a thorough inspection because I was about to drive from Chicago to New York and they did a great job assessing everything that could use work in my car. They also pointed out that all of the problems I had could be fixed or could be left and it wouldn't really be a big deal. This honesty was hugely important to me. I decided to get a few of the things fixed, but not all due to budget and asked for recommendation on what should be fixed. They told me their logic of safety then maintenance suggested two great repairs that made my car feel much better and fixed a rattling I had previously blamed on the bumper (it was actually a loose sway bar). They said it would take another day (already 2-3pm by the time I said yes to the repairs) and I said okay, but they managed to finish it ahead of time in a few hours and I was able to pick it up the same day as they started the repairs. Car is way better, cost was good, and experience was top notch. Everything about these guys is great. Highly recommend.

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Real Auto Haus
January 14, 2015

They did not fix the problem I brought the car in for! They were more interested in trying to drum up more work by pointing out other issues with my car. They are good at helping you lose weight though mainly in your wallet!

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Real Auto Haus
August 08, 2013

Real Auto Haus has kept my 2000, Nissan, Frontier with 198,000 miles going. Prices are reasonable. When I had an emergency, I was told to come right over. When the dealership recommended thousands of dollars of repairs and replaced parts, Tristan explained what the parts were for, how they affected my truck and then gave me the option of waiting and observing or replacing immediately. All of the mechanics are very nice, soft spoken and listen to what I'm saying. Customer service is outstanding.

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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(630) 448-4217

Auto Repair Experience

  1. Tristan Realubit , Owner
  2. Established 2004
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians
  5. 25 Years of Car Repair Experience