» » » RC Auto Specialists

RC Auto Specialists

5822 S 107th E Ave, Tulsa, OK 74146 Map & directions

Call Now: (918) 863-2156

See more real customer reviews

About RC Auto Specialists

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
92
Tools & Equipment (?)
90
Customer Service (?)
91
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

RC Auto Specialists is a family owned business with a good local reputation. The service department is led by Allen Pond, who has over 37 years of automotive experience. Allen is supported by a well rounded group of technicians with 66 years of combined experience, including a 28 year veteran! While specializing in Ford Powerstroke Diesels, they also work on most other makes and models. We are confident they will be able to handle all your car care needs.

Message from the Shop

We service and repair all makes and models, and also specialize in Ford, Lincoln, Mercury, and Power Stroke diesels.

RC Auto Specialists is a team of expert mechanics who have more than 67 years of previous work experience at Ford repair facilities. Owner Roy Coggeshall not only achieved Senior Master Mechanic while with Ford, but also has an Airframe and Power plant license from the FAA. Give us a call and find out why thousands of satisfied customers trust us with their cars and trucks.

We also service Ford Power Stroke diesels. We fix EGR problems, Powertrain Control Modules, ignition systems, turbos, and more. We have diesel-certified mechanics who know Ford diesels inside and out.

What our customers have to say:

"We know the job you do will be done correctly and we don't have to worry about being scammed. You have excellent prices too." -D. McGuirk

"Thank you for being someone we can depend on for our vehicles!" -R. Grizzle

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair Windshield/Glass

Amenities

Early Bird Dropoff Gas/Diesel Heated Waiting Room Service Guarantee
Shopping Nearby Warranty Accepted

Customer Reviews 19 verified reviews (29 total)

Sort by: Date | Helpful
RC Auto Specialists
Verified Customer
July 10, 2013

Very trust worthy people who took time to explain issues that need repair now and other issues that need to be addressed at a later date and what can be done over the life of the car.

Flag This
RC Auto Specialists
Verified Customer
July 08, 2013

They did the work in a timely manner and they were very fairly priced.

Flag This
RC Auto Specialists
Verified Customer
June 29, 2013

They are honest, friendley and you can trust them

Flag This
RC Auto Specialists
Verified Customer
June 25, 2013

I was pleased with my first experience with RC Auto. However, it was only my first experience so am not prepared to score a 9 or 10. Ask me in a couple years!

Flag This
RC Auto Specialists
Verified Customer
June 09, 2013

RC Auto Specialists provides great service and completes repairs/service quickly and professionally.

Flag This
RC Auto Specialists
Verified Customer
December 05, 2012

The guys are honest. Their prices are reasonable and I wouldn't go anywhere else.

Flag This
RC Auto Specialists
Verified Customer
November 29, 2012

I just used RC Auto. My dad started using them and they're honest and helpful. It's just nice to find somebody to trust. I don't ever want my car to ever break down but if it does that's where I'm taking it. I live in Henrietta and I drive to Tulsa.

Flag This
RC Auto Specialists
Verified Customer
November 28, 2012

The guys seem to know their stuff when it comes to the powerstrokes, but if you own one you know it hurts every time it comes out of the shop. I would recommend them.

Flag This
RC Auto Specialists
Verified Customer
November 28, 2012

I felt very comfortable, like they were being very honest and straight forward with me. I would recommend them.

Flag This
RC Auto Specialists
Verified Customer
November 28, 2012

They are a lot cheaper than going back to the dealership, and very honest.

Flag This
RC Auto Specialists
Verified Customer
November 27, 2012

I very much like the repair firm. They always do a good job. I trust their job, I trust their prices, and I trust their work.

Flag This
RC Auto Specialists
Verified Customer
November 27, 2012

They're extremely honest and dependable and they take care of any auto problem you have.

Flag This
RC Auto Specialists
Verified Customer
November 26, 2012

I thought the cost was reasonable and I was very satisfied.

Flag This
RC Auto Specialists
Verified Customer
November 21, 2012

I have used Roy for over 25 years and would recommend him to anyone. He is honest, fair, and always treats his customers with respect and integrity.

Flag This
RC Auto Specialists
Verified Customer
November 14, 2012

Great guys to deal with

Flag This
RC Auto Specialists
Verified Customer
November 12, 2012

Very quick honest diagnosis every time

Flag This
RC Auto Specialists
Verified Customer
October 23, 2012

I never had to take my car back for rework.

Flag This
RC Auto Specialists
Verified Customer
October 15, 2012

Trip is great help along with all the RC family.

Flag This
RC Auto Specialists
Verified Customer
October 12, 2012

Very trustworthy and excellent place to get your car repaired. I've been there twice and I'm very satisfied with service!

Flag This
RC Auto Specialists
May 20, 2014

RC Auto Specialists has a very good reputation, so I've gone to them a couple times. As far as I can tell, their work is good, but it comes at a price. They at least -said- that they addressed all of my concerns (although half of them "weren't able to be reproduced," which may be legitimate). I really appreciate that kind of service, I have to say.

I had my front struts replaced and had read pretty consistently that the Monroe Quick-Struts (#172264) provided the most factory-like ride, which was all I was wanting. I expected to spend about $150-$200 for the pair. I can get them cheaper online, but I understood that there would probably be some markup.

I was told by RC that it would actually be a better idea just to buy the Monroe OESpectrum struts (#72264) and keep the springs I had (which he said were higher quality than the ones on the Quick Struts), which was weird to me because I read that it's not a bad idea to replace the springs after 100k miles (and I'm at 104k). But if they're still good, then whatever. So how much was I quoted for just the struts alone? $371 for parts! That's over double what I was hoping, AND it doesn't include new springs or the rest of the parts included in the entire strut assembly package I originally requested. On top of that, it's $75 (25%) higher than the maximum listed as a fair price by RepairPal!

My guess is that their recommendation had a lot to do with how much they knew they would be charging me for the full Quick-Struts, seeing as the struts alone were as much as they were. But that's not really fair to me because I missed out on replacing all of the extra parts.

I was told that labor would be $233, which is THE maximum listed as a fair price by RepairPal. I have no problem with that. Mechanics should get paid what they're worth, and RC really does have a superb reputation.

After I mentioned RepairPal and asked why there was such a difference in price, the estimate was lowered to within RepairPal's range. I think the real problem is that they are getting their parts from AdvanceAuto down the street, a business notorious for high prices, and then hoping to mark the price up themselves for a profit (although the markup was still a good $100+ by my calculations, assuming they are paying the same price that I would). Is that a fair markup? I don't really know.

I'm happy to pay the higher end of the fair price range, but even in doing so, they made me feel like they wouldn't be able to stay in business giving everyone the same "price break" they gave me, and so maybe my business isn't appreciated. Is RepairPal's estimate not actually fair? Or is RC's estimate the one that isn't fair?

Finally, I took my car in and just asked for an estimate, casually mentioning an oil change as part of the work I was intending to have done, but when they called with my estimate, they had already changed the oil and ordered the parts. Talk about making me feel pressured to give them the okay! That felt a little shady, but it could have been a miscommunication. Be sure to really be clear about what exactly you are wanting and not wanting them to do when you're asking for an estimate.

Flag This
Reply from RC Auto Specialists -  willwatrousMay 21, 2014 09:06

THANKS FOR THE REVIEW! I'M GLAD THAT OVERALL YOU WERE HAPPY WITH YOUR EXPERIENCE, AND HOPE THE CAR IS HANDLING BETTER FOR YOU. WE RECOMMEND REPAIRS BASED ON OUR EXPERIENCE, ALSO THERE IS NO SERVICE INTERVAL ON SPRINGS, WHICH ARE NORMALLY NOT WORN OUT AT 100K. SOMETIMES WE RUN INTO PARTS PRICES THAT ARE OUT OF LINE, GLAD I WAS ABLE TO GET A MORE SUITABLE PRICE FOR YOU. WE APPRECIATE YOUR BUSINESS, AND HOPE TO SEE YOU AGAIN FOR YOUR FUTURE NEEDS. SINCERELY, RC AUTO

RC Auto Specialists
October 25, 2010

RC Auto Specialists team do excellent work, in a timely manner, and with great pricing.

They care for their customers - they are friendly - and communicate clearly, without condescending.

I won't take my car anywhere else!

Flag This
RC Auto Specialists
October 18, 2010

I arrived for my appointment and the RC Auto Specialists team was ready for my car. I had regular service (change oil & filter, check fluid levels, rotate tires, etc.) and a brake job scheduled. The service was completed quicker than expected and the work was top quality. I have used RC as my mechanic for over 25 years and I won't let anyone else touch my cars. RC and his team are honest and have integrity and it shows in everything they do. Rare in today's world. I heartily recommend RC Auto Specialists to everyone.

Flag This
RC Auto Specialists
October 18, 2010

Everyone is friendly as well as professional. You are great at what you do. We appreciate your great service. Thanks!

Flag This
RC Auto Specialists
October 18, 2010

I've had my vehicle serviced at RC Auto Specialists on a few occasions (leaks fixed, tune-up, new battery, speedometer fixed). The diagnosis has always been accurate, and the service has always been prompt, professional, and reasonably priced. I will continue to have my vehicle serviced at RC Auto Specialists.

Flag This
RC Auto Specialists
October 17, 2010

Very professional, willing to tackle a job other shops wouldn't consider, (repair exhaust manifold that had two stripped off bolts), work completed in the time promised, very competitive price, great communication. We can highly recommend RC Auto Specialists.

Flag This
RC Auto Specialists
October 15, 2010

My husband was out of town and our car had broken down. Roy and his Dad made sure I understood the problem and were really helpful to get it fixed. I never worried that I was being taken advantage of. They were professional, friendly, and did a great job. I highly recommend them!!!

Flag This
RC Auto Specialists
October 14, 2010

Outstanding service every time I have had to have work done. Everyone should take your Vehicles for these guys to work on. up front and honest!
Great Job!

Flag This
RC Auto Specialists
October 14, 2010

I appreciate the fact that RC Auto Specialist looks out for the customer. They called other shops to see if they were repairing a lot of the same issue my car had plus called the maker of my car to see if the problem was under warranty. They gave us updates on the progress, had it repaired in a timely manner and the customer service was great. The price was comparable to others in town.

Flag This
RC Auto Specialists
October 14, 2010

The people at RC Specialist have always been pleasant and courteous. All the work that I've had done and my mother in law has been done on time and within our budget. Its easy to drop off the vehicle after hours and the next day they call to follow-up on repairs needed. Thanks RC for being a help when needed. May you continue to prosper.

Flag This
Get Directions to RC Auto Specialists
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(918) 863-2156

Auto Repair Experience

  1. Roy Coggeshall, Owner
  2. Established 2007
  3. 6 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician