About Raymond Automotive
RepairPal’s Comprehensive Evaluation
Raymond Automotive has been serving the community of Hayward since 1991. We found this Certified Shop is run by two very talented twins, Joe and John. Both of these guys have over 21 years of automotive experience and receive continual training to stay up to date on all the latest automotive technologies. They have equipped themselves with some great automotive tools and use them to perform professional repairs on your vehicle. For your convenience they also offer free WiFi internet access and early bird/after hours drop-off.
Auto Makes We Service
|Service & Repair|
Customer Reviews 14 verified reviews (36 total)14 Sort by: Date |
They're very collective mechanics, and they do what they promise. With my truck, they put in the fuel pump and within a month it broke and the truck stopped working. I took it in and they saw that the fuel pump was faulty. I had paid for it the first time, and there was no charge when they replaced the faulty fuel pump. They did their labor for free on the second one. They are just both a couple of nice guys, and they're very upfront with everything. They'll tell you if they can do something, and if they can't they'll tell you.
I can’t believe there are still people who consistently keep their word and put the customer first. The services performed on my vehicle are performed as described and at the quoted price consistently meeting or beating my expectations including time estimates. I’m very satisfied with the service I receive. As a woman, I appreciate that they always explain the repairs in a simple yet non-condescending manner and present a variety of options whenever possible.
I had my Ford F150 in for maintenance, very reasonable price. Then our Toyota Tundra started making horrible noises, we expected to hear bad news about needing to replace the rear differential. But were pleasantly pleased to hear it would "only" need the oil changed and additive added. What could have been a pricey repair bill was once more reasonably and fairly priced. Will trust these guys with all my vehicles!
I recently moved back to the area and was referred to Raymond from a friend.
I had a great experience with Raymond Auto.
I was on a budget and could not spend much. However there were a few things that needed to be done with my vehicle (some maintenance, and some repairs).
Raymond Auto was very helpful. They assessed my situation and gave me good advice on what I should get done and what can wait. There was no pressure and they were very quick and efficient with their work.
Very friendly neighborhood business. These guys "get" it. They provide good honest service ,and I know I will come back.
Thanks Raymond Bros.,
First, let me say that I am by nature (and experience) skeptical, wary and distrusting (especially of mechanics). Therefore, when I had my Toyota Highlander towed to Raymond's Automotive in June, I was expecting the worst - worst service, worst (most expensive) quote, etc. I had already dealt with two other mechanics who had misdiagnosed the problems. However, this time I was pleasantly and gratefully surprised. Joe and John, the owners of the shop, were nothing less than professional, competent, and fair. They did an excellent job of thoroughly investigating and diagnosing the problems with my vehicle, explaining the problems to me in layman's terms, and completing the necessary repairs in a timely manner. Additionally, they were very fair in their pricing. They even followed up with me a few days later to ensure that my vehicle was running to my satisfaction! I am pleased and happy with Raymond's Automotive, and I'm very glad to have found such competent and trustworthy mechanics.
The head gaskets of my Mitsubishi Montero Sport was broken. I shopped around to fix them but I couldn't find the right shop around Hayward. Fortunately I found Raymond Automotive in the Yellow Pages. I explained to the owners of Raymond Automotive about the problem by phone first and they understood the problem very well and gave me a near perfect estimate and explained how they are going to do it. When I took the vehicle to them, they assured me and made me confident of fixing the vehicle.
They did an excellent job and finished it to my satisfaction.
I would recommend them to any one who is in need of Auto repair.
Selvan , Hayward
It's been more than a month back with my old Legend and I am still happy. They estimated the repair(back berings replaced) and sugested to change the worn brakes at the same time so I did not have to pay extra for labor. Job well done, on time I didn't have to pay any more than the estimated. They are honest all information at front, they stand by their word, very helpfull good people
Our son & daughter-in-law have a 2005 Chevrolet Equinox. They have had it for more than 2 years and all of a sudden the battery would go completely dead if the vehicle was not used for a day. We were told that if anyone could find the problem it was John & Joe at Raymond Automotive. It was a tough find, but they found the problem, repaired it and it's running like a charm. I would highly recommend Raymond Automotive. They are professional, thorough, and upfront about the cost of repairs.
I have known Joe and John Raymond for a long time. My wife, my children and I have been taking our vehicles to their shop for the past 21 years. We have always received excellent service with a smile. Joe and John refuse to do shoddy work. They will tell you up front what it will cost to do the job correctly. It may cost you more up front, but in the long run it will save you time, money and headaches. Their work is always timely, and of the highest quality.
I recommend their shop in the highest manner possible. We love Cody and Buster (the dogs) too!
Bill & Marion Jeffers
In late 2007, I brought my 95 Chevy Camaro - whose engine I had blown - to the Raymond Brothers. I was hoping she could be saved and turned her over to their expert advice and care. It took several weeks but they replaced her motor and took care of some other needed repairs. Thanks to the expertise of these two excellent mechanics, my car now has the heart of a tiger..she doesn't purr, she roars! When I get out onto the open road, she takes wing and flies, with a ride as smooth as glass! Since these two breathed life back into my car, I have had several offers to buy her - all of which I turned down. I will never take my beloved Camaro to any other mechanic, even for so much as an oil change. This shop has my devoted business for life. "Highly recommend" doesn't even come close to the stellar review Raymond Automotive deserves...I would give them 10 stars if it were possible! Old-fashioned honesty and customer service with state-of-the-art repairwork is what you will get from doing business with the skilled mechanics at Raymond Automotive!
Raymond Automotive understood my "female" description of the noise under my engine that left me literally on the side of the road and diagnosed it accurately. Their experience and expertise had me back on the road "lickey split". They also took the time to educate me on the repair so that I could intelligently explain it to others. Timely/Fairly Priced/Prepared --- MY #1 RECOMMENDATION IS RAYMOND AUTOMOTIVE --- THANK YOU!
Took my RX300 2000 in for replacement of timing chain and water pump. Work was completed in expert manner and on timely basis along with very reasonable cost. The twin Raymond brothers have been servicing my Lexus along with my 1998 Toyota Camry V6. All work performed on both autos has been expertly completed. The Raymonds have been my mechanics for many, many years.
About 3 years ago I started taking my car to Raymond to "check them out". Shortly after that I asked if they would take me on and help me make sure my car is always ready for a trip across country, just in case. They said yes. Since then I have depended on them to tell me what needs to be done and when. I have had zero problems, good recommendations, and complete confidence. Meticulous work, good people, reasonable costs.
NOTE their information and call them.. I had my car in three different repair shops and no one could fix my problem.. I came across Raymond Automotive out of the blue.. frustrated with the lack of knowledge elsewhere I figured I would give them a shot as final attempt. Within the HOUR the Raymond's had my problem soloved! I WILL NOT go anywhere else period dot the end!