» » » Raymond Automotive

Raymond Automotive

539 Claire St, Hayward, CA 94541 Map & directions

Call Now: (510) 379-4769

See more real customer reviews

About Raymond Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
92
Tools & Equipment (?)
97
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Raymond Automotive has been serving the community of Hayward since 1991. We found this Certified Shop is run by two very talented twins, Joe and John. Both of these guys have over 21 years of automotive experience and receive continual training to stay up to date on all the latest automotive technologies. They have equipped themselves with some great automotive tools and use them to perform professional repairs on your vehicle. For your convenience they also offer free WiFi internet access and early bird/after hours drop-off.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saturn Scion Subaru
Suzuki Toyota

Specialties

Service & Repair

Customer Reviews 14 verified reviews (35 total)

Sort by: Date | Helpful
Raymond Automotive
Verified Customer
April 01, 2013

They are extremely knowledgeable and extremely fair.

Flag This
Raymond Automotive
Verified Customer
March 28, 2013

I was referred to them after having bad experiences with the dealership. I was referred to their automotive. I went there three times and they did great work.

Flag This
Raymond Automotive
Verified Customer
March 19, 2013

I would go back again. They do excellent work. They don't pressure you into repairs. They are just great.

Flag This
Raymond Automotive
Verified Customer
March 19, 2013

They were fantastic. They are great people and I trust them completely.

Flag This
Raymond Automotive
Verified Customer
March 14, 2013

They couldn't be better.

Flag This
Raymond Automotive
Verified Customer
March 12, 2013

I found them to be very knowledgeable, very professional, and very friendly. They were quick at what they did. I felt that they did a good job.

Flag This
Raymond Automotive
Verified Customer
March 01, 2013

I was very satisfied with the repairs that were done. The brothers were very fair and knowledgeable.

Flag This
Raymond Automotive
Verified Customer
February 08, 2013

They are amazing. They call you and let you know about repairs that are not needed, but there is no pressure. They explain things, that's the beauty. I would even take my mother's car in there if she were alive.

Flag This
Raymond Automotive
Verified Customer
February 06, 2013

They did a great job. They charged me fairly.

Flag This
Raymond Automotive
Verified Customer
January 11, 2013

I am well satisfied. They are nice guys. I take my car there. I don't take it anywhere else. They are nice people. I appreciate their work. I appreciate what they do. They are honest guys,very honest.

Flag This
Raymond Automotive
Verified Customer
January 03, 2013

The brothers are great to work with. They keep your car's info on their computers. They are also Giant's fans. They do a great job.

Flag This
Raymond Automotive
Verified Customer
August 07, 2012

I had a superb experience, I am happy with their repairs and overall it was a very good experience. Basically, they're down to earth and what you see is what you get, that's the way I see it.

Flag This
Raymond Automotive
Verified Customer
April 10, 2012

I've been going there for more than 10 years and have always had excellent work. The brothers are always friendly and helpful.

Flag This
Raymond Automotive
Verified Customer
February 09, 2012

They're very collective mechanics, and they do what they promise. With my truck, they put in the fuel pump and within a month it broke and the truck stopped working. I took it in and they saw that the fuel pump was faulty. I had paid for it the first time, and there was no charge when they replaced the faulty fuel pump. They did their labor for free on the second one. They are just both a couple of nice guys, and they're very upfront with everything. They'll tell you if they can do something, and if they can't they'll tell you.

Flag This
Raymond Automotive
November 21, 2009

I can’t believe there are still people who consistently keep their word and put the customer first. The services performed on my vehicle are performed as described and at the quoted price consistently meeting or beating my expectations including time estimates. I’m very satisfied with the service I receive. As a woman, I appreciate that they always explain the repairs in a simple yet non-condescending manner and present a variety of options whenever possible.

Flag This
Raymond Automotive
November 04, 2009

Raymond Automotive has maintained our company vehicles for the past 15 years. They do excellence work and their prices are reasonable. You can trust their work with good turn around time

Flag This
Raymond Automotive
October 16, 2009

I had my Ford F150 in for maintenance, very reasonable price. Then our Toyota Tundra started making horrible noises, we expected to hear bad news about needing to replace the rear differential. But were pleasantly pleased to hear it would "only" need the oil changed and additive added. What could have been a pricey repair bill was once more reasonably and fairly priced. Will trust these guys with all my vehicles!

Flag This
Raymond Automotive
October 15, 2009

I recently moved back to the area and was referred to Raymond from a friend.

I had a great experience with Raymond Auto.

I was on a budget and could not spend much. However there were a few things that needed to be done with my vehicle (some maintenance, and some repairs).

Raymond Auto was very helpful. They assessed my situation and gave me good advice on what I should get done and what can wait. There was no pressure and they were very quick and efficient with their work.

Very friendly neighborhood business. These guys "get" it. They provide good honest service ,and I know I will come back.

Thanks Raymond Bros.,

-B

Flag This
Raymond Automotive
October 15, 2009

Simply the best repair service around. They come to our aide with tow truck and repair after another repair service missed the real problem, leaving us stranded on the side of the highway. Wise to keep their card in the glove box.

Flag This
Raymond Automotive
October 09, 2013

I had the best shop experience ever at Raymond Automotive. The brothers are friendly, knowledgeable, and truly care about fixing your car, not creating a big bill. Their adorable dogs were the cherry on top of my sundae. They have a loyal customer for life!

Flag This
Raymond Automotive
September 26, 2013

This shop is amazing. The brothers are great! (as are their dogs.) :) They listen, I mean really listen, to your concerns about your car/ truck. They explain things in depth and are very fair. They have a loyal customer now for life!

Flag This
Raymond Automotive
August 16, 2013

The head gaskets of my Mitsubishi Montero Sport was broken. I shopped around to fix them but I couldn't find the right shop around Hayward. Fortunately I found Raymond Automotive in the Yellow Pages. I explained to the owners of Raymond Automotive about the problem by phone first and they understood the problem very well and gave me a near perfect estimate and explained how they are going to do it. When I took the vehicle to them, they assured me and made me confident of fixing the vehicle.

They did an excellent job and finished it to my satisfaction.
I would recommend them to any one who is in need of Auto repair.

Selvan , Hayward

Flag This
Raymond Automotive
June 26, 2012

It's been more than a month back with my old Legend and I am still happy. They estimated the repair(back berings replaced) and sugested to change the worn brakes at the same time so I did not have to pay extra for labor. Job well done, on time I didn't have to pay any more than the estimated. They are honest all information at front, they stand by their word, very helpfull good people

Flag This
Raymond Automotive
March 29, 2012

Our son & daughter-in-law have a 2005 Chevrolet Equinox. They have had it for more than 2 years and all of a sudden the battery would go completely dead if the vehicle was not used for a day. We were told that if anyone could find the problem it was John & Joe at Raymond Automotive. It was a tough find, but they found the problem, repaired it and it's running like a charm. I would highly recommend Raymond Automotive. They are professional, thorough, and upfront about the cost of repairs.

Flag This
Raymond Automotive
December 05, 2011

I have known Joe and John Raymond for a long time. My wife, my children and I have been taking our vehicles to their shop for the past 21 years. We have always received excellent service with a smile. Joe and John refuse to do shoddy work. They will tell you up front what it will cost to do the job correctly. It may cost you more up front, but in the long run it will save you time, money and headaches. Their work is always timely, and of the highest quality.

I recommend their shop in the highest manner possible. We love Cody and Buster (the dogs) too!

Sincerely,
Bill & Marion Jeffers

Flag This
Raymond Automotive
March 26, 2011

In late 2007, I brought my 95 Chevy Camaro - whose engine I had blown - to the Raymond Brothers. I was hoping she could be saved and turned her over to their expert advice and care. It took several weeks but they replaced her motor and took care of some other needed repairs. Thanks to the expertise of these two excellent mechanics, my car now has the heart of a tiger..she doesn't purr, she roars! When I get out onto the open road, she takes wing and flies, with a ride as smooth as glass! Since these two breathed life back into my car, I have had several offers to buy her - all of which I turned down. I will never take my beloved Camaro to any other mechanic, even for so much as an oil change. This shop has my devoted business for life. "Highly recommend" doesn't even come close to the stellar review Raymond Automotive deserves...I would give them 10 stars if it were possible! Old-fashioned honesty and customer service with state-of-the-art repairwork is what you will get from doing business with the skilled mechanics at Raymond Automotive!

Flag This
Raymond Automotive
October 08, 2010

Raymond Automotive understood my "female" description of the noise under my engine that left me literally on the side of the road and diagnosed it accurately. Their experience and expertise had me back on the road "lickey split". They also took the time to educate me on the repair so that I could intelligently explain it to others. Timely/Fairly Priced/Prepared --- MY #1 RECOMMENDATION IS RAYMOND AUTOMOTIVE --- THANK YOU!

Flag This
Raymond Automotive
March 30, 2010

Took my RX300 2000 in for replacement of timing chain and water pump. Work was completed in expert manner and on timely basis along with very reasonable cost. The twin Raymond brothers have been servicing my Lexus along with my 1998 Toyota Camry V6. All work performed on both autos has been expertly completed. The Raymonds have been my mechanics for many, many years.

Flag This
Raymond Automotive
January 08, 2010

About 3 years ago I started taking my car to Raymond to "check them out". Shortly after that I asked if they would take me on and help me make sure my car is always ready for a trip across country, just in case. They said yes. Since then I have depended on them to tell me what needs to be done and when. I have had zero problems, good recommendations, and complete confidence. Meticulous work, good people, reasonable costs.

Flag This
Raymond Automotive
November 17, 2009

Delivering a rare combination of competency, quality, honesty and integrity, Raymond Automotive deliveries the service we all deserve at a fair price. They’ve provided me with reliable, quality auto repair for over 15 years

Flag This
Raymond Automotive
November 09, 2009

Raymond Automotive is the BEST shop in Hayward and the surrounding area. It would be wise to have Joe and John work on your car rather than wasting time trying to find a good mechanic. Relaible-Honest-Fair-Trustworthy

Flag This
Raymond Automotive
October 15, 2009

NOTE their information and call them.. I had my car in three different repair shops and no one could fix my problem.. I came across Raymond Automotive out of the blue.. frustrated with the lack of knowledge elsewhere I figured I would give them a shot as final attempt. Within the HOUR the Raymond's had my problem soloved! I WILL NOT go anywhere else period dot the end!

Flag This
Raymond Automotive
October 15, 2009

Excellent place to take your car. The best around. Will not take my car anywhere else!!

Flag This
Raymond Automotive
October 14, 2009

A++ for professionalism, courtesy, and workmanship. I was referred to Raymond Automotive by a family member and wont go anywhere else from now on. Very positive experience....AND THEY WASHED MY CAR PRIOR TO PICK UP!! Thanks.

Flag This
Raymond Automotive
October 14, 2009

Outstanding service and quailty! I have been looking for a honest, reliable, and knowledgeable auto mechanic that is able to get the job done right the first time. I came across Raymond Automotive and I will NOT take my vehciles anywhere else.

Flag This
Get Directions to Raymond Automotive
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:7:00am to 5:00pm
Tue:7:00am to 5:00pm
Wed:7:00am to 5:00pm
Thu:7:00am to 5:00pm
Fri:7:00am to 12:00pm
Call Now:

(510) 379-4769

Auto Repair Experience

  1. John & Joe Raymond, Owners
  2. Established 1991
  3. 2 Auto Repair Mechanics on Staff
  4. 58 Years of Car Repair Experience