It was great services an I will come back for more work...
Friendly, very professional. Thanks for a great job.
I have no complaints.
Very friendly staff. They provided me with an estimated time of completion for my repairs and finished it a whole day early. Car drives like new now!
Everything went well generally speaking. The original problem, occasionally the vehicle no longer shifts, remains.
Nothing but good things to say. Very knowledgeable and straight forward group.
Always great service.
Very satisfied. Fair price. Pleasant staff. Nice waiting room and good coffee.
Best repair shop in MS!
Knowledgeable, courteous and quick!! Thank you
All Staff friendly, clear on needed work to be completed..Enjoyed the waiting area ( with a sweet calming Dog )
Happy to say I will continue to work with this Auto Full Service Shop
Very quick timing belt replacement. Randall noticed my air filter was poor quality and got me a better one too for a good price.
Definitely coming back!
As far as I can tell so far everything seems to be fine.
Honest & Trustworthy Quality.
I am a repeat customer.
Wonderful customer service
Randall's technicians know more than Peak BMW's technicians!
professional and thorough
We spent $4k to $5k to fix and had to have it done again for another $4300 at the dealer. They said it was due to using after market purchased parts? I don't really know what to do about it. The Malfunction light never went off after fixing the parts and then replacing all the tires. The car started making all kinds of noises. Thanks, Val
Great place to take your vehicle. I would not hesitate to recommend this place.
good shop,very knowledgeable.
Incomplete work and had door handle knocked loose
I like the work done on my car, but I do feel it was a little pricey.
The shop didn't call me back until two days after my visit. They said they would call me back the same day with a cost of repairs.
Great work, reasonably priced. Very clean shop
I was very satisfied with the work on my car, will use again.
Great service. My car was fixed right the first time. Thank you!
great job done. I recommended you to a number of friends in the area that have VWs who do not like the dealer
It was great everyone was friendly and welcoming.
Randall fixed what wasn't working (convertible top failed to operate properly) but didn't stop there. He kept going to find what caused the problem and then fixed that. I feel confident my problem won't return.
Service took longer than expected due to short staffed. Pricing was a bit higher than expected
Rude, up selling, poor excuse for a mechanic.
He does quality work and is willing to work around my work schedule. Same day walk-in appt is a great result of their commitment to put customer service first.
The work gets done right.
Very good service.
I was pleased with the service.
They are expensive but don't stop until a problem is fixed.
They saved me! They are professional, knowledgeable and reasonable. I was so fortunate to have them rescue me and my Land Rover in a pinch!
Good knowledge and customer service.
I was treated with respect. Helpful answers to my questions (even the small ones) were given. Service was provided in a timely manner. There were no high pressure behavior to have a repair made. That was left up to me.
POOR COSTUMER SERVICE, MANAGER MAKES DECISIONS WITHOUT CONSULTING WITH COSTUMER.
This business seems to be knowledgeable, reliable, and trustworthy. I have only had a few minor maintenance things taken care of so far, not any major repairs, so I can't really say how that might go - which is the only reason I hesitate to choose a "10" here!
Fast service. Fair price.
Friendly staff and one time quality service.
Good service, nice waiting room, good prices.
It's my habit to drive luxury European automobiles. But I can't afford them new. Having Randall's Autohaus in my community means I can drive late model used cars and get the service I need for less than the service costs at a dealership.
Great friendly service.
Randall's can diagnosis a problem unlike Dr. House.
Although they are the 'only show in town' when it comes to repairing European cars, they do not present the sense of urgency most customers want.
Nothing was fixed. They said they repaired my head gasket but it got worse and I had to go somewhere else to get my engine replaced.
Mr Fuentes Randall’s Autohaus is very sorry you feel you did not receive the proper repairs to your vehicle. At the time of your repair your head gasket was bad. We at Randall’s wish you would have called or came by so we could talk about your vehicle.
The service was good. The outcome was better than I had expected. The cost was very reasonable.
They were friendly and fast!
Always have received good service and fair prices. Highly recommend Randall's!
They are always eager to help when my car has an issue or when I need an oil change. They also usually offer to give me a ride home if the service takes all day.
Expensive and staff was rude.
Good service, fair price.
Good service helpful people. Their expert alignment person was not in but since I needed it done. They pitched in and figured it out.
The people were wonderful, but I still had some issues with my car after I left there. Your prices are outrageous! I found out after the fact that I could have had the same work done on my car somewhere else for half the price. I was told I had an oil leak in the valve cover gaskets but come to find out later the leak was between the oil filter and the block. Which never got fixed! I would not recommend your establishment to anyone.
They did a great job and were great with my daughter explaining in detail everything.
Fast, fair, reliable service in a professional setting.