2000 Mercury Grand Marquis Q&A

2000 Mercury Grand Marquis Question: Ran out of gas - followed previous instructions - still won't start

Friday, I asked you guys about what would keep my Merc from starting after running it out of gas...I was told to add more gas and try that. I have added about half a tank and it is reading it on the gauge so I don't think the float is stuck. Checked fuse (it's good) replaced relay - it still won't start. Any other ideas? -
Answer 1
Hello ,, you need to make sure the fuel pump is coming on , open the gas cap and have someone turn on the key while listening with your ear by the gas cap , the pump should run for 3 seconds or so.. If you cannot hear the pump run , then you need to check to make sure that the fuel pump is getting 12 volts and a good ground. this vehicle is also equipped with a fuel cut off switch , witch is most likely in the trunk , check to see if that has tripped or not ,, another thing you may try is to have someone crank over the vehicle , while you smack on the bottom of the gas tank,, if it then starts you will need to replace the pump... -
Comment 1
The emergency fuel pump cut off switch did trip - it was in the down position. I tried to reset it but is staying in the down position (turned off). I can pull the button back up but, according to the manuel, it should just reset itself. Is that accurate? If not, how do you reset -
Comment 2
If it is in the down position, it did not trip. If it had, it would be in th up position. The symptoms you describe are classic of a fuel pump. -