Radio turns on but NO sound. Help? on 2012 Kia Optima

I am not sure if I should replace the radio or the amp or a fuse. The radio lights up and looks as if it functions properly however, no sound at all. Advice?

by in Birmingham, AL on December 31, 2013
2 answers 2 comments
ANSWER by on December 31, 2013
Is it still under warranty? Have the dealer take a look at it.
COMMENT by on January 01, 2014
Radio warranty ended at 36k I was at 38500 when it stopped. They have been no help to me on this.
COMMENT by on January 01, 2014
Sorry to hear that. I would suggest finding a local stereo specialist to take a look at it.
ANSWER by on June 07, 2014
PULL THE AUDIO FUSE OUT AND LET SIT FOR ABOUT 10 MINUTES AND IT SHOULD RESET