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R&N Motor Company

(919) 887-6796
136 Verified Reviews
service@rnmotor.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
Closed

ADDRESS

811 Woodland Ave
Sanford, NC 27330 USA

AUTO REPAIR EXPERIENCE

  • Robert Crawford, Manager
  • Established 1958
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 49 Years of Car Repair Experience

R&N Motor Company Reviews

OVERALL RATING

136 Verified Reviews
5 stars
(115)
4 stars
(16)
3 stars
(2)
2 stars
(2)
1 star
(1)
by - Verified Customer May 16, 2017

The good folks at R&N went the extra mile to make sure that I made it to work while they fixed my car. I was broken down by the side of the road a long way from home and they did everything that they could possibly do to get me safely on my way. In a word, they were Great!

by - Verified Customer May 11, 2017

Everything was great!

by - Verified Customer May 10, 2017

Was highly pleased with the service and honesty. Everything was explained step by step and have already recommended the business. I definitely will have my vehicle serviced again. I looked at the high reviews online and traveled from Fayetteville to Sanford to have the vehicle serviced.

by - Verified Customer May 10, 2017

An excellent team led by Robert.

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by - Verified Customer May 08, 2017

Excellent friendly service.

by - Verified Customer May 07, 2017

I went in to have my AC unit looked at in my car. Overall I had a wonderful experience returning to R&N, but Robert can come off a little strong. He is polite in every sense of the word, but in his explanation of the repairs, he made it seem like I had no idea what could be wrong?

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by - Verified Customer May 04, 2017

First visit estimate on repair cost was very low. On next visit to repair car it was twice as high. Same problem came back two days later. Problem remains.

by - Verified Customer April 30, 2017

Problem was fixed for a lower price than a previous chain shop charged and did not fix.

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by - Verified Customer April 25, 2017

Excellent service.

by - Verified Customer April 24, 2017

The owner was professional and up front about the repairs that needed to be done; labor charge was reasonable as well.

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by - Verified Customer April 23, 2017

Trustworthy, honest, quality work and service.

by - Verified Customer April 20, 2017

Most excellent. Starting to think we're friends. Good job!

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by - Verified Customer April 17, 2017

Excellent service.

by - Verified Customer April 16, 2017

All of my experiences, including this one, have always been excellent. The Crawford family at R & N Motor Co. are the only mechanics I trust on this planet. Mr. Crawford and Mrs. Crawford are good, honest, fair people who look out for your best interests and the safety of your vehicle. They do their job with integrity and morals.

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by - Verified Customer April 02, 2017

I had taken my van to several other places to fix a specific problem and they failed. R&N diagnosed and fixed the problem immediately. I am extremely pleased.

by - Verified Customer March 30, 2017

Great service.

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by - Verified Customer March 28, 2017

Service was good as always.

by - Verified Customer March 22, 2017

Everything is all good.

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by - Verified Customer March 21, 2017

A trustworthy shop that does excellent work.

by - Verified Customer March 19, 2017

Excellent service.

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by - Verified Customer March 12, 2017

The best.

by - Verified Customer March 08, 2017

Great service at fair price.

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by - Verified Customer March 06, 2017

As always, a good experience.

by - Verified Customer March 05, 2017

I have always been pleased with my experiences at R and N Motors.

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by - Verified Customer March 02, 2017

Have been serviced there multiple times. Can be a little pricey, but work well done.

by - Verified Customer February 27, 2017

As a female senior citizen, I am treated well and with respect.

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by - Verified Customer February 23, 2017

Robert Crawford is always honest, and his mechanics do very good work. I am always pleased with R&N Motors, and we take all of our automobile repair and maintenance work to them.

by - Verified Customer February 14, 2017

Nice people.

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by - Verified Customer February 12, 2017

Will visit again.

by - Verified Customer February 12, 2017

Very fair, honest and thorough.

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by - Verified Customer February 12, 2017

I was treated well. All questions were answered and explained to me well.I really liked doing business there. I will be back for future needs.

by - Verified Customer February 12, 2017

These guys are good, and dependable. A little pricey, but offsetting that at least partially, is the comfort factor. I'm happy I found them.

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by - Verified Customer February 12, 2017

Always professional, respectful, patient, willing to answer questions. A wonderful Christian company whom I trust implicitly!!!

by - Verified Customer February 08, 2017

Excellent service.

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by - Verified Customer February 05, 2017

Everyone that works here is great! As I don't know much about cars, I feel very comfortable here and I'm glad I'm able to trust them with my car!

by - Verified Customer January 30, 2017

As always, the latest problem with my car was handled professionally and to my satisfaction.

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by - Verified Customer January 30, 2017

Good work at a reasonable price.

by - Verified Customer January 29, 2017

They stayed in contact with me and explained to me in detail what was going on with my car. Very professional and helpful.

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by - Verified Customer January 29, 2017

Amazing experience will give repeat business.

by - Verified Customer January 26, 2017

Good experience. Recommended.

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by - Verified Customer January 25, 2017

Excellent job as always.

by - Verified Customer January 24, 2017

I would have given a better rating, but the low tire pressure light came on when we got home and we had to put air in the tire.

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by - Verified Customer January 22, 2017

Me and my family have been taking our cars here for years, best in the county! Will not take them anywhere else.

by - Verified Customer January 19, 2017

As usual, the service was excellent.

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by - Verified Customer January 18, 2017

They are the best period.

by - Verified Customer January 18, 2017

The needed repairs were explained to me before the work was started. The price and delivery date were both as promised.

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by - Verified Customer January 12, 2017

Excellent customer service.

by - Verified Customer January 10, 2017

Very pleased.

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by - Verified Customer January 08, 2017

Robert and his staff are top notch - professional, courteous, knowledgeable and friendly. They recommend repairs based on what they would do to their own car and as a result I trust them completely.

by - Verified Customer January 03, 2017

Always confident bringing my car to Robert and his staff.

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by - Verified Customer December 27, 2016

I had a good experience.

by - Verified Customer December 26, 2016

Efficient and fair.

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by - Verified Customer December 26, 2016

An excellent service facility!

by - Verified Customer December 25, 2016

the work, the service and the timely matter was all professionally done

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by - Verified Customer December 25, 2016

First time at R&N. Great group of organized men & women. Robert was great.

by - Verified Customer December 25, 2016

Great Job!

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by - Verified Customer December 25, 2016

All of the staff was professional and extremely helpful. My car was repaired in a timely manner and I was notified of any other problems that arose and those problems were addressed also. I am SO thankful for sure excellent service and expertise.

by - Verified Customer December 19, 2016

Honest folks.

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by - Verified Customer December 15, 2016

Excellent service and quality work.

by - Verified Customer December 15, 2016

I was displeased very much with the fact that my truck still isn't fixed right, but when I can afford to have it fixed I'll take it to another shop

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by - Verified Customer December 14, 2016

Excellent service as usual. All work performed was clearly explained. Honest and reputable business - fair prices, outstanding customer service.

by - Verified Customer December 14, 2016

Friendly staff and excellent service.

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by - Verified Customer December 12, 2016

I've dealt with R & N for a long time. Always care about their customers.
Thanks Robert, Sharon and employees.
Have a very Merry Christmas.

by - Verified Customer December 11, 2016

Good Service.

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by - Verified Customer December 07, 2016

I was very satisfied and gratified to find an honest, caring business to service my diesel engine on my small motor home. Thanks!!

by - Verified Customer December 05, 2016

Just an oil change this time, but I am particular about my cars so head for R&N for even such routine service. The technicians are very thorough with their diagnoses, their knowledge and skill evidenced by their earlier work on the electrical and fuel problems on our Saab 9-3 Aero and Volvo V70.

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by - Verified Customer December 05, 2016

Always a good experience.

by - Verified Customer December 05, 2016

Great to work with R & N as always. I like being able to ask a question and get a full explanation with background information.

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by - Verified Customer December 04, 2016

Friendly and knowledgeable staff.

by - Verified Customer December 01, 2016

My problem was airbag light. It has to be installed by Mazda and programed by Mazda dealer. R&N went out of their way to find the problem.

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by - Verified Customer November 28, 2016

The last work done was far above our expectations.

by - Verified Customer November 27, 2016

My headlights were getting cloudy. R&N Motor Company cleaned them up and now my lights are much brighter with night time driving.

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by - Verified Customer November 27, 2016

Honest, professional, friendly service as usual!

by - Verified Customer November 21, 2016

Very nice. Explained and showed me the work that needed to be done.

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by - Verified Customer November 21, 2016

As always, they do a great job.

by - Verified Customer November 20, 2016

I recommend R and N motors because they understand customer service.

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by - Verified Customer November 20, 2016

Very satisfied all around.

by - Verified Customer November 17, 2016

The owner and his wife were very polite. They didn't treat me as if I was second rate and they took all of my concerns seriously. Any question that I had was explained to me in detail and the work was done quickly.

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by - Verified Customer November 10, 2016

Very professional - treated with respect.

by - Verified Customer November 09, 2016

Always ready to help with respect and kindness. Repairs done honestly and fairly!

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by - Verified Customer November 09, 2016

I had a punctured tire and they pushed me into the schedule in a matter of minutes. They brought coloring books for my son and were very attentive to details about my car. Very happy with my service.

by - Verified Customer November 08, 2016

I always receive excellent service at R& N. I highly recommend them.

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by - Verified Customer November 07, 2016

Staff and service techs were professional.

by - Verified Customer November 06, 2016

Very courteous and professional staff. Found our 'go to' place for future maintenance.

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by - Verified Customer November 06, 2016

Thank you very much!

by - Verified Customer November 03, 2016

Same courteous service, as always. A shout-out to Sharon.

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by - Verified Customer November 03, 2016

Very pleasant staff. Thank You so much!

by - Verified Customer October 31, 2016

Pleased with work performed.

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by - Verified Customer September 15, 2016

R & N Motors is by far the most reasonable and reliable business I've encountered. As a military spouse whose husband is always on the go and me not being auto savvy, they go above and beyond to explain what I need or don't need. It's not about money with them. It's about customer satisfaction.

by - Verified Customer September 14, 2016

Easy to schedule, good service.

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by - Verified Customer September 13, 2016

Quick excellent service as usual.

by - Verified Customer September 07, 2016

Appointment on time. Check in quick and complete. Job completed on time.

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by - Verified Customer September 02, 2016

Service was timely and helpful.

by - Verified Customer September 01, 2016

They kept me updated on what was going on with the car, told me the costs of repairs, they take anything apart before I approved the repairs

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by - Verified Customer August 31, 2016

Very knowledgeable , friendly, fair price.

by - Verified Customer August 30, 2016

Efficient, up front about service and needs.

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by - Verified Customer August 30, 2016

I had a general oil change and fluid check, tire pressure. I was extremely happy with their full service, their care and concern for my vehicle.

by - Verified Customer August 30, 2016

Did a great job!

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by - Verified Customer August 25, 2016

We've always had good service at R&N. The last time we had our daughter's car in for some work. We picked the car up and found out the AC didn't work and had worked fine before taking it in. R&N found the problem was due to shoddy workmanship that another local business had done a while back and fixed it at no charge. I recommend them every chance I get!

by - Verified Customer August 23, 2016

Personal service. Very honest.

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by - Verified Customer August 22, 2016

Great costumer service, fixed my issues. Will continue taking my vehicles to them.

by - Verified Customer August 19, 2016

Awesome.

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by - Verified Customer August 19, 2016

Very knowledgeable, gives good advice about cars.

by - Verified Customer August 19, 2016

I had transmission fluid changed and service was professional and done on a timely manner.

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by - Verified Customer August 19, 2016

Knowledgeable staff and reasonable pricing and always make you feel at home.

by - Verified Customer December 13, 2013

They did what I asked them to do in a timely manner at a fair price.

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by - Verified Customer December 12, 2013

They are very concise. They check with you on the repair before they charge you. I am very pleased with them.

by December 08, 2013

They have consistently given us good service and advice. They have gone out of their way to repair our cars correctly. They are also a good value.

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by - Verified Customer December 05, 2013

They were very detailed about what I needed. They were friendly. They set up a payment plan for me. They kept me up to date on what was going on with the repair on the car.

by November 29, 2013

Professional. Trustworthiness. Technical skills.

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by November 27, 2013

He just does good work. He is honest and does good work. He is dependable.

by - Verified Customer November 23, 2013

Generally good service.

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by - Verified Customer November 16, 2013

They always make sure my car is working before I leave. They let me know if there is something I do not know about. I can trust what they do.

by - Verified Customer November 11, 2013

They always do what I want them to do. They do a good job. They explain what they did.

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by - Verified Customer November 10, 2013

They're friendly and very thorough with what they do.

by November 07, 2013

The people are friendly and honest.

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by November 05, 2013

I was dissatisfied with the way they handled my vehicle. I have been going there for about five years and this last time I feel that they tried to take advantage of me. I did not appreciate it.

Reply from R&N Motor Company – by Robert Crawford April 06, 2016

I called this customer to find out why he was dissatisfied. We had performed a State inspection on his vehicle and had failed it for leaking rear shocks. That is DMV law and we follow the rules. I had no control over that situation. I thought our 5 year working relationship was stronger than that as we would at times pick the vehicle up and deliver it. We are required to fail leaking shocks. I wish things had worked out differently but I do not know what else we cold have done.

by - Verified Customer October 28, 2013

They have a reasonable price. I would not take it anywhere else. I am satisfied with Robert.

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by - Verified Customer October 22, 2013

They are good people. They do good work. They are honest.

by - Verified Customer October 18, 2013

Good reliable service.

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by - Verified Customer October 11, 2013

They do a good job and we wouldn't take our vehicle anywhere else.

by October 09, 2013

Excellent customer service.

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by - Verified Customer October 03, 2013

They provide excellent service, they're honest and their work proves it.

by - Verified Customer October 01, 2013

They were courteous and did a good job and had a good price.

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by - Verified Customer September 24, 2013

Great customer service. Their estimates are always accurate.

by - Verified Customer September 15, 2013

They're very reliable and we trust them. We haven't had any trouble with past services, they provide very timely service.

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by - Verified Customer September 14, 2013

I have never been dissatisfied with them and have no complaints, they are courteous and their prices are better than the dealers.

by - Verified Customer September 06, 2013

They do quality work and they guarantee their work, they are kind and professional and they don't try to make repairs that don't exist like other shops have a tendency to do. For instance I went in somewhere for a safety check and they gave me a list of things they said needed repaired when they didn't.

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by - Verified Customer September 04, 2013

They're very nice and professional and they complete their work on time.

7 verified customers did not leave comments but provided these ratings:
by Sherri, Christopher, Robert, George, George Cindyand 1 other verified reviewer
by Lori

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
93

R&N Motor Company has been serving the Sanford community since 1958. This RepairPal Certified shop has a proven track record in treating it's customers well, this is evident in the longevity of the management team, the facility, and the customer service score they received during the customer survey portion of our evaluation process. This team of ASE certified professionals makes sure they stay current and are able to accurately diagnose and repair your modern vehicle by attending ongoing training. Coupled with some of the best automotive tools and computer diagnostic equipment this team is able to offer a wide range of professional repairs from difficult diagnostic issues to your simple repairs, confidently backed by a 36-month / 36,000 - mile warranty. For your convenience they offer loaner vehicles, local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • ASE Blue Seal
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

Whether your vehicle needs an oil change, scheduled maintenance service or major engine or transmission repair, R&N Motor Company is qualified to handle all of your auto service needs! R&N Motor Company is family owned and operated and has been providing quality auto repair and maintenance services in Sanford, NC since 1958. Our technicians are highly trained ASE certified technicians and utilize top quality parts to repair your vehicle right the first time. Most of our auto repairs are also backed by a 36 month / 36,000 mile Nationwide warranty.

At R&N Motor Company we get to know our customers by name and provide friendly, professional service so you leave with a smile. We offer a free shuttle service, have a loaner vehicle and discounted rates on local rental cars if you need a vehicle while yours is being repaired. Working on cars is our passion, and we are proud to be your dealership alternative!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by R&N Motor Company
98 Chevy Lumina V-6. I found the brake mas...
Definitely a brake system leak. The complete system needs to be inspected: Master cylinder to the wheel cylinders. If you have ABS brakes the modulator could be the cause.
My transmission is currently stuck in 3rd ...
I would recommend a qualified repair shop perform a diagnostic on your transmission. Stuck in 3rd gear is usually a default mode for any transmission electrical problem such as a solenoid, actuator or controller ( Computer). Could be a solenoid but why guess and waste money. I feel it is always best to know what the problem is before spending money on it.
you can hear the compressor kick in and ou...
2 separate issues. Does blower motor work all the time in " heat" mode? If so, not an AC issue but a blower motor circuit issue.
I took my Corolla to a Toyota dealership a...
The rotors are mounted on the hubs. The bearings are inside the hubs. Rotors do not usually make noise. They just wore blinders and did what they were told without driving & diagnosing the real problem.
Recommend leaving this one to a professional. I do not know of a "low pressure valve". You need gauges to know the working condition of the system. Only valving is the compressor itself and an expansion orifice. How high is the pressure? You need specifications and proper information to repair.
Where are the eletrical sensors for the tr...
Any "fault" will cause the trans to go into limp mode. Recommend a qualified shop check that out so you do not waste $$$ guessing.
How to change a torque converter in my car...
Easy .. with the proper tools. The whole engine cadle has to be removed and the engine left hanging on a special rig. You will have to remove the engine and trans together or recommend leaving this to a shop with the proper tools.
new alt and battery but still not charging...
I say it again... proper diagnosing will prevent buying parts you dont need. Bring to a qualified shop and replace only what is needed. How much money was saved doing this yourself? And if a shop did this... find another shop!

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Asset 71
HIGH QUALITY REPAIRS
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TRANSPARENT PRICING
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GUARANTEED REPAIRS
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