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R & H Toyota

9801 Reisterstown Rd, Owings Mills, MD 21117

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Scion Toyota

Customer Reviews (1 review)

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R & H Toyota
January 08, 2010

This is a state of the art facility. The have approximately 25 bays for service. The vehcile check in area is clean and efficient and the service advisor's are knowledgeable and courteous. You can have your email registered with them and they will send you an email when it is time for your service as well as coupons. Oh and they let you schedule your appointments online. Also while waiting they not only have comfortable seating but they have an LCD Televesion, a WI FI lounge, fresh baked Otis Spudmunker cookies, free bottled water and a free cappucino/tea/hot chocolate machine. They give you good service in a comfortable environment. I have never waited more than 35 minutes for an oil change. I think other dealerships could take notes from R&H Toyota they are way ahead of their time in customer service. They even have deals where they send out circulars and you get $200 on a gift card and up to 15% can be used on each service visit or purchase that you make. Definitely an unbelievable concept into todays world of customer service

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