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R&G Auto Repair

(703) 596-1347
26 Verified Reviews
randgautorepair@gmail.com

HOURS
08:30
17:30
http://purl.org/goodrelations/v1#Monday
08:30
17:30
http://purl.org/goodrelations/v1#Tuesday
08:30
17:30
http://purl.org/goodrelations/v1#Wednesday
08:30
17:30
http://purl.org/goodrelations/v1#Thursday
08:30
17:30
http://purl.org/goodrelations/v1#Friday
08:30
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:30am to 5:30pm
T
8:30am to 5:30pm
W
8:30am to 5:30pm
Th
8:30am to 5:30pm
F
8:30am to 5:30pm
S
8:30am to 2:00pm

ADDRESS

4928 C EISENHOWER AVE
ALEXANDRIA, VA 22304 USA

AUTO REPAIR EXPERIENCE

  • Alex Araujo, Manager
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 18 Years of Car Repair Experience

R&G Auto Repair Reviews

OVERALL RATING

26 Verified Reviews
5 stars
(17)
4 stars
(8)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer November 24, 2016

The shop waited for me to arrive the night before thanksgiving to take a look at my car even though they were closing. The performed the repairs the day after thanksgiving immediately. They called with an estimate when promised and the tune up was completed the same day

by - Verified Customer July 12, 2016

I'm very pleased with the service from R&G. They had reasonable prices for what they did, and most importantly, didn't try to sell me on services that I didn't need. I will definitely go back.

by - Verified Customer April 19, 2016

It went really well, and I really trust them. They have good people.

by - Verified Customer April 15, 2016

They really took good care of me, and everything worked out nice. I've never had any problems.

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by April 11, 2016

They were really quick, and able to get the car in right away. they also gave me the cheapest quote, and I was happy with that.

by - Verified Customer March 24, 2016

I had to go in for a few things, an oil change, brake replacement, and rear axle replacement. It was great service, at a great price, and they delivered on time.

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by - Verified Customer March 23, 2016

It was a good experience, the employees were friendly and they did good work.

by - Verified Customer March 21, 2016

They provide great service, and they have really good mechanics. They guys were willing to work with me one-on-one, and they were also really open on how everything was going.

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by - Verified Customer March 15, 2016

They were very helpful, and they really filled me in on everything that was wrong with the car. They also gave me options for how they could fix it, and they didn't try to push the most expensive option.

by - Verified Customer March 08, 2016

It was a very pleasant experience. As far as customer service,they were excellent. As far as letting me know what was going on with my vehicle, they were great.

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by February 27, 2016

They actually care about you, and they do a good job. Sometimes I don't want to go to them because of their price, but I trust them to do good work. They are also very understanding about helping customers with payment issues.

by - Verified Customer February 26, 2016

Everything went fine, it was just an oil change.

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by - Verified Customer February 23, 2016

I got charged the best price to have my right air stroke on my Mercedes-Benz repaired and I was charged $200 less than other shops in the area close to R & G. I took my other car there and the guy said, "I don't want to waste any of your money," and told me to take it to the dealership to get properly diagnosed and the sensor wasn't a sensor and the cat needed replaced.

by - Verified Customer February 18, 2016

It was good. The service, it was professional and they knew how to talk to people and the dude knew what he was talking about. Over all they know what they are doing when they are dealing with cars.

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by - Verified Customer February 17, 2016

I'm always happy with the work and the employees.

by - Verified Customer February 17, 2016

It was very good experience. Very professional and they know the technical stuff.

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by - Verified Customer January 18, 2016

They were very straightforward, and they let me know exactly how much the repair would cost. I waited there while they completed the work, and they actually took me into the shop, walked me under the car, and showed me exactly what needed to be done. I felt completely confident in their ability to diagnose the problem and fix the issue at a fair price.

by - Verified Customer January 12, 2016

They were very nice, and very helpful. They actually described all of the work that they did, and they were willing to tell me exactly how my car works and what was broken with it.

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by - Verified Customer January 08, 2016

The service went good. They did real good. They were kind. They told me what they recommended.

by - Verified Customer December 26, 2015

I had a great experience, great customer service. You get your time and you get your car in that time. They have a great attitude. Very professional, very knowledgeable. They are the best. It is a really great place to get your car worked on. Very nice people. Overall great place.

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by - Verified Customer December 26, 2015

The car was treated very kindly, and they were very efficient. Excellent customer service.

by December 19, 2015

It was great service. It was quick and good price and fair.

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by December 18, 2015

They are top notch. One of the best. Took me in. I bought a car and the person that sold me the car was untrustworthy, but they fixed everything on it, checked the brakes, and they helped me fix it and drove it with me and I would recommend that shop.

by - Verified Customer December 05, 2015

They are always courteous and I had no problems and they always help you and always get you better off and let you know what the next step to take is and just help you with everything. It was very good. I trust them.

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by - Verified Customer November 05, 2015

Those guys are professional. They tell you right exactly what you need to get done on your car and they do it in a timely fashion and everything they do very well. They are doing a great job and I take my Mercedes and BMW and all 5 of my cars I take it over there for oil change and everything they need and even my brand new Mercedes and my Audi because they have more knowledge and are very good at what they do. Very well satisfied with them and I take all my cars over there. If you are getting a good service and want it done properly, you take it to R & G.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer

RepairPal Scorecard
88
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
73
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
93

R&G Auto Repair was established in 2009. Over the years this shop has established a reputation for providing service that is pleasant, courteous, straightforward, professional, and helpful. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light diagnoses and repair, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, Saturday business hours, and a waiting area with WiFi access are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by R&G Auto Repair

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