Quality Foreign Auto

Customer Reviews (5 reviews)

• Quality Foreign Auto
  Rhonda C.
  April 07, 2011

  I can't say enough about Quality Foreign Auto. The mechanic's are great at diagnosing and fixing problems. They have kept my cars running for over 15 years.

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• Quality Foreign Auto
  Tim Sullivan
  April 07, 2011

  Quality Foreign Auto works on all of our cars. They have been taking care of our Subaru since it was new in 2002. It now has over 200,000 miles and is still running great due in part to Quality's great Tim service. We would highly recommend this shop.

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• Quality Foreign Auto
  Logamire
  November 01, 2009

  I will never go there again.

  ADDED LATER in response to mechanics comments.... by the way, I am a female customer.

  What a bunch of stories...
  my CAR WAS NOT overheated . You are talking about some other car and making it sound like normal business. You were diagnosing my electrical problem for a week and could not figure it out and that is why I was not charged. Another thing I did not like about your business, as soon as you could not fix it was evident and I exclaimed where I was taking the car for further diagnosis,
  I was told that they could not fix it, the competition that is I was surprised at how vehemently sure he was of the inability of the place i was taking it to and how they could not fix it. Being the place was further down the street, It surprised me that they were more upset at me going than not making money. You wasted my time. You did not pay for my time. So in essence you did charge me, hence me being upset specially now that you are refuting the whole incidence.
  OH YEAH, AND NOW THEY SELL USED CARS TOO?

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  Reply from Quality Foreign Auto -  qualityforeignauto,  April 07, 2011 11:33
  

  Customer requested check over his high mileage vehicle and advise on reliability. He also noted that it had overheated on several occasions. We found his water pump was leaking, coolant low, hoses oil soaked,possible head gasket leak, needs right front axle, as well as the transmission beginning to fail. The customer declined all of our recommendations for repair and was not charged for checkout. I am not sure how this makes us incompetent.
• Quality Foreign Auto
  lcooper3
  April 08, 2009

  During service the wrong oil was put in the car. I was told they did not have time to replace the oil at that time and to bring the car back. Brought the car back and I believe they changed the oil even though I did not see them change it. Just one of my experiences with QFA

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  Reply from Quality Foreign Auto -  qualityforeignauto,  April 07, 2011 11:33
  

  We put a 10/30 weight oil in customer's vehicle, which is the same oil we have used on his car since 2004. On this particular occasion customer questioned the oil and decided he should have 5/30 weight after the oil change had already been performed, very late in the day. We rescheduled him and changed his oil to 5/30 and he was not charged.
• Quality Foreign Auto
  WashingtonJMM
  August 07, 2008

  Great, trustworthy repair shop. Highly recommended!

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