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Quality Car & Truck Repair

14905 220th Avenue, Big Rapids, MI 49307 Map & directions

Call Now: (231) 889-6281

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About Quality Car & Truck Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
100
Tools & Equipment (?)
91
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Donald Walcheski is the owner of this ASE Blue Seal Certified repair facility. Our team found this to be a group of 6 ASE Certified technicians, 4 are ASE Master Certified, who combine for over 85 years of industry experience. They stay current by attending regular training and are very prepared to diagnose and repair your vehicle with some of the best tools and computer diagnostic equipment available. this certified shop backs all its work with a 24 month/24,000 mile warranty and for your convenience they offer a shuttle service, rental and loaner vehicles. Their lobby features free wireless internet and fresh coffee for your comfort.

Message from the Shop

Modern fully equipped facility able to perform any service with honesty and integrity Licensed and insured with all work guaranteed.
-Serving: Big Rapids 49307, Canadian Lakes 49346, Reed City 49677, Morley 49336, Mecosta 49332, Stanwood 49346, Paris 49338, Barryton 49305, Baldwin 49304 and surrounding areas
-Rental cars, shuttle service, pick-up and delivery
-Early Bird / After Hours Drop off
-Bumper to bumper complete service
-AAA Approved Auto Repair
-Bosch Authorized Service
-ASE "Blue Seal" facility
-ASE certified technicians
-Family owned since 1989
-Fixed right the first time
-We will beat or match all dealer coupons, specials and estimates
-24 hour towing AAA: 800-AAA-6424 or Curries: 231-796-5351; Big Rapids Towing 231-796-2222

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Financing Gas/Diesel
Heated Waiting Room Loaner Car Military Discount Parts/Accessories
Rental Car Senior Discount Service Guarantee Shopping Nearby
Shuttle Warranty Accepted Wireless Internet

Customer Reviews 16 verified reviews

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Quality Car & Truck Repair
Verified Customer
April 02, 2014

They do quality work just like their name. The place is clean. The staff is friendly and extremely knowledgeable.

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Quality Car & Truck Repair
Verified Customer
April 02, 2014

I am treated fair and receive lots of good advice.

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Quality Car & Truck Repair
Verified Customer
April 02, 2014

They try extremely hard to get our delivery trucks back on the road as quick as possible.

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Quality Car & Truck Repair
Verified Customer
March 31, 2014

They are really efficient in the work they do and I am very satisfied with the work they do. We really like their business and are happy with them.

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Quality Car & Truck Repair
Verified Customer
March 31, 2014

Professional, friendly owner and employees. They are great at troubleshooting vehicle problems.

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Quality Car & Truck Repair
Verified Customer
March 28, 2014

I have been there quite often so now we know each other on a first name basis, they are friendly and treat me right.

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Quality Car & Truck Repair
Verified Customer
March 12, 2014

Prompt quality service. Find things that are truly a problem and not things that are not. Don't push unneeded services. Owner was a student of mine.

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Quality Car & Truck Repair
Verified Customer
March 11, 2014

I thought they were reasonable. I presume they did a good job.

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Quality Car & Truck Repair
Verified Customer
March 07, 2014

They did a good job.

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Quality Car & Truck Repair
Verified Customer
March 06, 2014

I guess I'm a little prejudice my nephew works there, but they do really good work.

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Quality Car & Truck Repair
Verified Customer
March 05, 2014

They are extremely nice and great people however my vehicles keep getting pushed back due to urgent repairs for the ambulance work they do. I also had a few instances where the problem they were to repair did not resolve the issue that the vehicle was having.

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Quality Car & Truck Repair
Verified Customer
March 01, 2014

Everyone there was very friendly and talked me through everything they were doing.

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Quality Car & Truck Repair
Verified Customer
February 25, 2014

I like the way the treat me and provide the service I need without being pushy. They also point out any thing that might need repair in my two automobiles. They are friendly and courteous.

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Quality Car & Truck Repair
Verified Customer
February 21, 2014

They were good but I don't think they are the only ones in town that could do the job. I haven't looked around pre say but I do know that I didn't really have "leaks" in my system just normal residues that show up on parts. No point to unneeded repairs for the time being.

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Quality Car & Truck Repair
Verified Customer
February 08, 2014

I have been going to them for years, and they do a good job everytime I go there.

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Quality Car & Truck Repair
Verified Customer
September 04, 2013

Good price and quick service.

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  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(231) 889-6281

Auto Repair Experience

  1. Don Walcheski, Owner
  2. Established 1989
  3. 5 Auto Repair Mechanics on Staff
  4. 5 ASE Certified Auto Technicians
  5. 85 Years of Car Repair Experience