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Professional Diagnostics & Repair

7210C Warwick Blvd, Newport News, VA 23607 Map & directions

Call Now: (757) 785-9719

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About Professional Diagnostics & Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability
97
Tools & Equipment
86
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Professional Diagnostics & Repair was established in 2005 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician, they are equipped with the tools and diagnostic equipment necessary to work on today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “friendly”, “talented”, “courteous” and "professional". Local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available.

Message from the Shop

Professional Diagnostic's and Repair.
7210 C Warwick Blvd Newport News, Va 23607. Electrical and Automotive repair Specialist.
Our mission at Professional Diagnostics and Repairs, Inc. is to provide high-quality, competitively priced automotive repairs and service in a timely, ethical and friendly manner.
We strive to be a different type of shop, and we want to show you that we do care about you and your automotive needs. We are here to solve your problems, and help you to prevent unnecessary future repairs. Please review us after you have tried our service, we value the insight so that we can constantly strive to meet your expectations and keep you as a happy customer!
Sincerley, Michael Leech, President, Professional Diagnostics and Repairs, Inc.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Coffee Early Bird Dropoff Financing Free Estimates
Heated Waiting Room Military Discount Open Saturday Parts/Accessories
Senior Discount Service Guarantee Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 24 verified reviews

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Professional Diagnostics & Repair
Verified Customer
April 18, 2015

I have been going to them for years. I trust them, they do good work and they are very thorough.

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Professional Diagnostics & Repair
Verified Customer
April 16, 2015

They do great work. You get your car in a timely manner. They serviced every car I have had. I have done a lot of major work with them. I know Mike, he doesn't just fix your car, he explains every detail. Mike Leach the owner is very very knowledgeable. He explains stuff to you in detail.

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Professional Diagnostics & Repair
Verified Customer
April 15, 2015

They do great work, they are friendly, they are outstanding.

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Professional Diagnostics & Repair
Verified Customer
April 02, 2015

They do good work but the price is a little high.

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Professional Diagnostics & Repair
Verified Customer
April 02, 2015

I feel that their prices are too high compared to other shops, they perform too many separate diagnostics processes to hike up the price.

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Professional Diagnostics & Repair
Verified Customer
April 01, 2015

They did good work and it is a little pricey for what I had done.

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Professional Diagnostics & Repair
Verified Customer
March 28, 2015

I have had the best service there, they treat me well and they are excellent people to work with.

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Professional Diagnostics & Repair
Verified Customer
March 24, 2015

Every time I have gone there they have always found the problem. They never overcharge and they are always able to troubleshoot my issue.

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Professional Diagnostics & Repair
Verified Customer
March 20, 2015

They are highly knowledgeable and provide good service. Those are the main things there.

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Professional Diagnostics & Repair
Verified Customer
March 13, 2015

Great communication, affordable pricing and they are honest people to work with.

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Professional Diagnostics & Repair
Verified Customer
March 10, 2015

I think they do good work and they are very reasonably priced.

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Professional Diagnostics & Repair
Verified Customer
March 05, 2015

They seem to be a squared away shop, they communicate well and they get the work done without any issues.

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Professional Diagnostics & Repair
Verified Customer
February 27, 2015

They provided good service at a perfectly fair price.

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Professional Diagnostics & Repair
Verified Customer
February 23, 2015

They were prompt and charge fair prices.

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Professional Diagnostics & Repair
Verified Customer
February 21, 2015

They got the issue taken care of but not on the first visit, they do good work and they are very friendly.

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Professional Diagnostics & Repair
Verified Customer
February 19, 2015

They were excellent and they did all of the work I wanted them to. They paid to repair my windshield after they broke it in their shop.

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Professional Diagnostics & Repair
Verified Customer
February 18, 2015

They did good work but their prices were a little too high.

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Professional Diagnostics & Repair
Verified Customer
February 11, 2015

They did a good job, they found the problem and they fixed it. The brake light wasn't working and they got them to work.

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Professional Diagnostics & Repair
Verified Customer
February 06, 2015

It was very expensive for the work that was done. I had 2 follow up visits to get the work done right. It is in bad part of town. It is a risk going to their place.

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Professional Diagnostics & Repair
Verified Customer
February 03, 2015

They kept me informed along the way, and I had fast and courteous service.

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Professional Diagnostics & Repair
Verified Customer
January 29, 2015

It was expensive.

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Professional Diagnostics & Repair
Verified Customer
January 19, 2015

They were professional. The guy that serviced my vehicle gave me all the options for what I needed done.

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Professional Diagnostics & Repair
Verified Customer
January 10, 2015

Diagnostics are accurate, pricing is fair, and the mechanics are talented. We don't take our cars anywhere else. We think they do the best job around.

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Professional Diagnostics & Repair
Verified Customer
January 08, 2015

They were very good, they got right to the point and they showed me everything that was wrong with my vehicle.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:9:00am to 1:00pm
Sun:CLOSED
Call Now:

(757) 785-9719

Auto Repair Experience

  1. Michael Leech, Owner
  2. Established 2005
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 30 Years of Car Repair Experience