A coolant leak may develop from the radiator. Ford has released and updated radiator and powertrain control module (PCM) software update to address this issue. The software update includes revised cooling fan operating parameters. Failure to complete both service procedures may result in repeated radiator failures.
Problems for specific Mercury models:
Car problem reports
Problem with your car? See what our experts say or submit your own.
Most reported Mercury problems
While steering, if you hear a clunk or a rattle, or if you experience premature tire wear, this could indicate the inner tie rod ends are loose or worn and will require replacement.
The Check Engine Light can illuminate with codes due to the lack of EGR (exhaust gas recirculation) flow caused. This is commonly a result of a clogged passage in the intake manifold. To correct this problem, the EGR valve has to be removed and the passage cleaned thoroughly. Partial restriction of this passage can cause smog test failures for the NOx emissions without causing a drivability symptom.
Hard driving conditions, including quick starts from a stop and hard acceleration up hills, can cause the rear motor mount to crack. The broken motor mount needs to be replaced, otherwise damage to the hybrid drive system may result.
Fitment and deterioration of weatherstripping on mating surfaces of the convertible top can cause water to leak in the interior. The contour of the roof can also contribute to the leak problems. Foam can be added to bolster the contact points where leaks occur and / or the weatherstrips can be replaced where they are deformed.
Outdated software in the engine control processor can cause poor engine performance, hesitation on acceleration, and possible stalling problems. The processor will need to be replaced to get the updated calibration.
Sludge build up in the throttle body can cause a poor engine idle, stalling, and/or hesitation. The correction is to install a new idle air control valve spacer kit to prevent the sludge build up, set the base idle, and clean the throttle body.
A faulty Thick Film Ignition (TFI) module and stator can cause the engine to stall, and the engine may crank but not start. Replace the TFI module and stator at the distributor if diagnosis shows these to be the source of the problem.
Electrolysis can cause repeated failures of the heater core and radiator. The diagnosing technician should check for voltage present in the coolant, with the battery disconnected, because electrical current in the coolant causes electrolysis. Corroded or deteriorated parts should be replaced, and the coolant should be flushed. Ground straps can be added to help prevent future corrosion of components.
A defective power steering return line can cause a knocking noise when turning or going over bumps, especially when the engine has reached normal operating temperature. The power steering return line should be replaced.
Internal heater blower motor issues can cause a ticking noise from the heater blower when the fan is on. To correct this concern, replace the heater blower motor with a revised unit.
O-rings in the quick connect fittings commonly allow refrigerant to leak from the AC System. The o-rings at system quick connect fittings should be replaced.
Our technicians tell us the spark plugs in this engine can be very difficult to remove. Ford has issued a service bulletin (08-7-6) to address this issue, which includes a recommended procedure on how to remove the plugs. Failure to follow the recommended procedure can result in the one or more spark plugs breaking off in the cylinder head.
The recommend procedure is as follows. Using this procedure will greatly reduce the chance of breaking a spark plug.
1. Break the spark plugs loose when the engine is warm.
2. Turn each plug 1/8 to 1/4 turn and soak the treads with 1/2 to 3/4 teaspoon of Motorcraft Carburetor Tune-Up Cleaner or a quality penetrating oil. Do not try to remove the plugs at this time.
3. Let the threads soak for at least 15 minutes.
4. After the soak period, tighten and loosen each spark plug, working it back and forth until the turning effort is reduced. Then, you can remove the spark plug.
There are special tools available to remove the broken spark plugs and repair shops will often charge additional labor time, over and above the quoted spark plug replacement cost, for the removal of each broken spark plug.