Jeep Grand Cherokee Problems

RepairPal has identified the most common problems with the Jeep Grand Cherokee as reported by actual vehicle owners. We'll tell you what the problem is and what it'll take to fix it.

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64
Known Problems

Temperature blend and recirculation doors commonly fail, which can cause the AC modes not to change or the temperature to be different on the left and right sides. If replacing blend air doors, a recirculation door, a door link, or a sub-assembly housing, new heating, ventilation and AC (HVAC) sub-assemblies are available that improve reliability.

A chirp type noise may be noted from the serpentine belt when the steering wheel is at full lock with the engine idling. Our technicians tell us a revised serpentine belt tensioner is available to correct this concern.

The fuel tank may become hard to fill and/or the fuel fill nozzle may shut off repeatedly while fueling. Our technicians tell us that various items including the fuel tank, vapor recirculation tube, fuel fill tube, or EVAP system canister control valve may be at fault. Proper diagnoses will be required to determine the exact cause of this concern.

Software updates are available to address erroneous illumination of the "Service 4WD System" warning light and other issues (e.g. shifting, performance).
Excessive gear noise can indicate differential bearing failures.

Failure in the blower motor power module (automatic temperature controls) or resistor block (manual AC) may cause the heater blower motor to work only on the high setting. The connector to the power module/resistor block is known to overheat (and sometimes melt). The connector or terminals should be replaced; a replacement connector is available.

A no crank or no start condition may develop due to electronic lockup of the wireless control module (WCM), also referred to as the Sentry Key Remote Entry Module (SKREEM). When this module fails the remote keyless entry system will also not operate. The WCM is commonly replaced to correct this concern.

Leaks at the front and/or rear differential pinion seal and from the transfer case are common. Leakage from the transfer case normally occurs at the case-mating surfaces and require removal of the transfer case to reseal.

The thermostat may fail to close completely, causing the Check Engine Light to illuminate. This problem will prevent the engine from reaching normal operating temperature; a new thermostat should be installed.

Software updates are available to solve various Check Engine Light and warning light related issues.

The AC evaporator drain commonly clogs and causes water to leak onto the passenger side floor. A sloshing noise may also be heard from the water inside the heater housing. Decaying organic debris in the housing may cause an odor. A service bulletin (TSB 24-06-96) was released; it describes how to clean the drain tube without removing the heater AC housing.

A ticking noise may be noted when vehicle is cold due to an exhaust leak caused by broken exhaust manifold bolts. Replacement of these bolts and associated gaskets is necessary to fix the condition.

The AC/heater (HVAC) system may unexpectedly switch to the defrost mode when accelerating. This system is operated by engine vacuum and should be inspected for any vacuum leaks if this problem develops.  There is also a revised vacuum check valve available to address this concern.

A Check Engine Light may illuminate indicating a "Cylinder #3 Misfire." This normally occurs in hot weather after the vehicle has been driven, parked for ten to twenty minutes, and then restarted. Heat from the exhaust vaporizes fuel inside the #3 fuel injector and causes the misfire. Installing an insulator sleeve normally lowers the temperature enough so the fuel will not vaporize.