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ProTech Automotive

1611 Portland-Cobalt Rd, Portland, CT 06480 Map & directions

Call Now: (860) 856-5657

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About ProTech Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
89
Technical Ability (?)
90
Tools & Equipment (?)
90
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

ProTech Automotive was established in 2010 by Matt Callinan. Since then he has worked hard to build base on integrity. He has assembled a young ambitious staff who works hard to keep current and improve their skills with regular ongoing training. RepairPal Certified Shops are required to have top quality tools and equipment to make professional accurate repairs to your vehicle and our team found ProTech to have what is takes to meet the demands of today's complex vehicles. They back their work with a 24 month/24,000 mile nationwide warranty. For your convenience a shuttle service, early bird drop off, and wireless Internet is available.

Message from the Shop

For mechanical repairs, ProTech Automotive can provide you with a number of benefits, the foremost being integrity.

ProTech Automotive knows that, as a consumer, you have the right to choose where you decide to take your vehicles for service.

Therefore, ProTech Automotive will provide you with automotive services you can trust.

Thank You for being our customers

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Financing
Open Saturday Service Guarantee Shuttle Wireless Internet

Customer Reviews 16 verified reviews

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ProTech Automotive
Verified Customer
July 23, 2013

Well I took two of the cars there and they were pretty good. They charged less than they quoted. They did a less aggressive flush, so it cost less money.

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ProTech Automotive
Verified Customer
July 20, 2013

I'm highly satisfied. Their waiting room is very comfortable and they are very polite.

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ProTech Automotive
Verified Customer
July 19, 2013

The brake job I had done was great. But the oil change was too much of a technical challenge I guess. I admonished the receptionist, "Every place I take this car over fills the oil. The capacity, with a filter change, is 3.5 quarts." She said no problem. When I call to see if it's ready, I ask again, "Did you over fill the oil?". "Oh no sir, we checked it", was the reply. Stupid me, I pick up the car and drive off without checking it. I get home and check it. Because I be smart, I know the oil line on the dip stick is suppose to be between the 2 holes in the stick. I see the level is over the "fill to" hole. Disappointment

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ProTech Automotive
Verified Customer
July 18, 2013

Friendly, efficient service. Staff are thoughtful and very personable.

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ProTech Automotive
Verified Customer
July 18, 2013

I was happy with the service. Their customer service representative was friendly and smiling and they got me out very quickly.

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ProTech Automotive
Verified Customer
July 17, 2013

They're very honest and they do an excellent job. They're not pushy and they don't use aggressive sale techniques. They always try to find things that other shops would have missed.

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ProTech Automotive
Verified Customer
July 16, 2013

They were helpful. They were able to see me the same day. They got good tires and it was at a fair price.

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ProTech Automotive
Verified Customer
July 11, 2013

The staff at Protech is very helpful and honest.

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ProTech Automotive
Verified Customer
July 08, 2013

Good pricing and quick service. For what I was trying to purchase, which was tires, they had the best pricing.

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ProTech Automotive
Verified Customer
July 05, 2013

I would recommend them. The customer service was great, but personally I want to say they need more balance. They called me and asked me if I wanted work done. The service was good. It's kind of frustrating that I had to pay sixty six dollars for them to just look at it.

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ProTech Automotive
Verified Customer
June 29, 2013

They were excellent and I was very satisfied with their work. The overall quality and the professionalism was better than anything I've had so far.

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ProTech Automotive
Verified Customer
June 28, 2013

They were just very good. They did everything they said they were going to do.

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ProTech Automotive
Verified Customer
June 11, 2013

I only had a 4 wheel alignment done but it was done well and in a timely manner.

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ProTech Automotive
Verified Customer
June 01, 2013

I was very satisfied with the service and professional manner that it was done in .

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ProTech Automotive
Verified Customer
June 01, 2013

Falon was extremely helpful. She made servicing my car very convenient for me....nothing at all like the inconvenient hours, unavailable appointment times, no transportation.....all of which I experienced at Belltown Motors in East Hampton!

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ProTech Automotive
Verified Customer
April 23, 2013

Fast and friendly service

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(860) 856-5657

Auto Repair Experience

  1. Matt Callinan , Owner
  2. Established 2010
  3. 2 Auto Repair Mechanics on Staff
  4. 31 Years of Car Repair Experience