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Pro-Matic Auto Repair

14023 S Casper St, Glenpool, OK 74033 Map & directions

Call Now: (918) 708-9144

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About Pro-Matic Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
97
Tools & Equipment (?)
87
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Pro-Matic Auto Repair has been serving the community of Glenpool since 2001. Pro-Matic has 3 principles that they feel set them apart from other shops in the area. These principles are a strong desire to make sure the customer is satisfied, to provide a clean, well lit, facility that is comfortable for their customers, and to fix vehicles right on the first visit. Our unbiased review of their most recent customers revealed they are achieving this goal. This team is described as fair, quick, friendly, and accommodating. On the shop side of things this team features a group of experienced technicians who attend the ongoing training that is needed to help ensure that quality repairs and service are done to your modern vehicle. This training, coupled with the necessary automotive tools and computer diagnostic equipment make this location capable of repairs ranging from minor and major mechanical repairs, to computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Diagnosis Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts

Amenities

Early Bird Dropoff Parts/Accessories Shuttle Wireless Internet

Customer Reviews 25 verified reviews

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Pro-Matic Auto Repair
Verified Customer
July 09, 2014

They were very friendly, prompt and accurate. They treated me in a very nice way and made sure I was comfortable and they made sure to get my car done in a decent amount of time.

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Pro-Matic Auto Repair
Verified Customer
July 02, 2014

They are really good, I took it to them one time and when I returned it wasn't finished so I had to leave my car there.

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Pro-Matic Auto Repair
Verified Customer
July 09, 2014

I have several people that I have told to go to them, they take care of my Buick and my expedition and I am just tickled with their service.

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Pro-Matic Auto Repair
Verified Customer
July 04, 2014

I am related to them, they fixed what I took my vehicle in for.

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Pro-Matic Auto Repair
Verified Customer
July 03, 2014

I went in there with a problem and they diagnosed it and had it out to me in the same day. I have had my vehicle there on several occasions and have had the same experience every time.

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Pro-Matic Auto Repair
Verified Customer
June 30, 2014

He supposedly got me mixed up with another customer and it took them two weeks to get to me. I have had other vehicles there and gotten in and out really quick.

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Pro-Matic Auto Repair
Verified Customer
June 30, 2014

I have used them for a long time and they have been really good. They do work on time, give you exact estimates and are able to do all the work I need them to.

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Pro-Matic Auto Repair
Verified Customer
June 26, 2014

I have been using them for the past 8 to 10 years and they always have great service. They have always been able to fit me in without any issues and I have never had a reason to go anywhere else.

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Pro-Matic Auto Repair
Verified Customer
June 25, 2014

I took my vehicle in after it staled out they said I had blown 4 cylinders, and it would have cost me 6000 dollars to replace the engine. I sold the vehicle and later found out that it was a faulty catalytic converter, they completely misdiagnosed the issue. They keep giving me the run around whenever I call them and they have yet to return my calls.

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Pro-Matic Auto Repair
Verified Customer
June 20, 2014

They did good work, They were quick and to the point and didn't charge more then they said, they offer a 100 percent satisfaction guarantee and they stand behind it.

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Pro-Matic Auto Repair
Verified Customer
June 20, 2014

They did a great job, they found everything that was wrong and they fixed it.

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Pro-Matic Auto Repair
Verified Customer
June 20, 2014

They do what they are going to do when they say they will and only charge what they quote.

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Pro-Matic Auto Repair
Verified Customer
June 19, 2014

They did a good job and the price was fair.

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Pro-Matic Auto Repair
Verified Customer
June 19, 2014

I like what they did but it was a little expensive.

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Pro-Matic Auto Repair
Verified Customer
June 18, 2014

They listened to me and fixed what needed to be done, They are highly experienced and knowledgeable.

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Pro-Matic Auto Repair
Verified Customer
June 17, 2014

My gas pump went out and they said it would cost me 500 dollars for them to get a new one, but I found one down the street for 200 dollars. I told them I wanted a full diagnostic and they charged me 80 dollars for it yet they didn't give me a list of things they did, and they wouldn't explain to me why my check engine light was still on. If I had known my gas pump was under my seat I would have fixed it myself.

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Pro-Matic Auto Repair
Verified Customer
June 10, 2014

They are extremely fast with our repairs and we were in and out by 3pm. He is professional, friendly with his greetings and he called me before they did the work.

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Pro-Matic Auto Repair
Verified Customer
June 08, 2014

We haven't really had any issues with them, they fix everything we bring to them. One time we took our car in they thought they knew what was wrong but it actually turned out to be something else wrong, but the part they took off and repaired needed repairing anyway.

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Pro-Matic Auto Repair
Verified Customer
June 08, 2014

They did a good job.

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Pro-Matic Auto Repair
Verified Customer
June 08, 2014

They did a good job, They completed the repair quickly.

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Pro-Matic Auto Repair
Verified Customer
June 08, 2014

They are good and they did a good job but they have high prices so when I recommend them I will be pointing out the high prices.

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Pro-Matic Auto Repair
Verified Customer
June 05, 2014

They did what they said they would, they followed through by calling me when the work was finished and they did all the work I needed done.

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Pro-Matic Auto Repair
Verified Customer
June 02, 2014

They have always been there when I needed them, anytime I need work on my truck they are there to do it.

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Pro-Matic Auto Repair
Verified Customer
June 02, 2014

I was very satisfied with their service, I had taken it to another shop they did the work and I was having issues so I took it back and they fixed it and I haven't had any issues since.

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Pro-Matic Auto Repair
Verified Customer
May 28, 2014

They told me what work needed to be done, they told me how long it would take and gave me an exact quote. Their convenient location makes it to where you can get in and out quickly.

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(918) 708-9144

Auto Repair Experience

  1. Damon Sutterfield, Owner
  2. Established 2001
  3. 4 Auto Repair Mechanics on Staff
  4. 72 Years of Car Repair Experience