1716 W Broadway Rd 125, Mesa, AZ 85202 Map & directions
Call Now: (480) 351-0047
“ The co-owner greeted me as I entered the office, I had an appointment so I handed my keys over and enjoyed...”
“I am just extremely happy with their service.”
“They are straight foreword and honest, they don't beat around the bush. They did what I asked them to.”
“They were truthful, high attention to detail and they don't try to up sell you.”
“They are just great people, excellent & quick turn around, and real reasonable prices.”
“They had a good price, they didn't charge me too much, they were true to their quote. They are friendly and...”
“The customer service was great and the work was honest they did what needed to be done.”
“They treat customers like family.”
About PRK Automotive
RepairPal’s Comprehensive Evaluation
PRK Automotive is a family owned and operated business that has been serving the Mesa community since 2011. This relative newcomer is definitely on the right track in becoming a highly qualified, customer friendly, automotive repair facility. Owners Randi & Phillip Gaeta employ very experienced & ASE Certified automotive technicians in this RepaiPal Certified shop, and have equipped them with the automotive tools and computer diagnostic equipment that is needed to perform accurate professional repairs to your modern vehicle. These repairs are backed by a 24-month / 24,000-mile warranty for your peace of mind.
Auto Makes We Service
|AC/Heating||Check Engine Light||Classic Car Repair/Restoration||Diagnosis|
|Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Timing Belts||Transmission Repair|
|Early Bird Dropoff||Financing||Free Estimates||Free Inspection|
|Gas/Diesel||Heated Waiting Room||Parts/Accessories||Service Guarantee|
|Warranty Accepted||Wireless Internet|
Customer Reviews 24 verified reviews (26 total)24 Sort by: Date |
The co-owner greeted me as I entered the office, I had an appointment so I handed my keys over and enjoyed the comfortable atmosphere and friendly technicians as I waited for the brakes to be completed. The owner let me know the status of all four brakes and asked if I wanted all replaced since two still had 50%. I can't remember when I had such a relaxing time while waiting for my car to be serviced. At the end of the service I was give a list of things that needed to be done and it wasn't a surprise since I was told by my general mechanic that these items were to be watched. They also recommended a great reliable place to get a great set of tires. Now that's Great Customer Service.
We LOVE PRK Automotive!!! we brought in our chevy trailblazer with a bad transmission and no AC. They fixed the problems and did an excellent job!!! The transmission works better than before it broke and the AC is COLD!! Thank you PRK!!! Even though we haven't known them for long they seem like family, everyone is soooo nice. I recommend them to everyone!! We have tried others and the service and workmanship just wasn't there, so now that we found PRK we won't use anyone else!!!
I paid for a diagnostic and was told they couldn't find the problem & should take it to a dealership.
Dealership's diagnostic was a failing injector and EGR valve, which were already replaced by PRK Automotive. PRK now adivses I should go take the truck to one "a shop they trust" for yet another diagnostic because they don't believe the one from the dealership.
Now, I'm lying and "reading stuff into" our discussions. At the end of the day, they have no intention of working on my truck and it's MY fault for doing what they told me I needed to do.
Extremely disappointed and out several hundred dollars!
I found these guys through the internet and they did a fantastic job with repairing both front and rear brakes as well as recharging my A/C. The price was fair, the work complete within a short time frame, the staff courteous, the estimate accurate/honest, the price fair, and the location easy to get in and out of. I would highly recommend PRK Automotive to anyone who has an auto repair need.
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