Prestige Automotive

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service@prestigeautomotiveonline.com
200 W Padonia Rd
Lutherville Timonium, MD 21093 USA
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08:00
18:00
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CLOSED
CLOSED
T
8:00am to 6:00pm
S
Closed
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
Call now:
(410) 988-4778
27 Verified Reviews

Auto Repair Experience

  • Rick Steel, Owner
  • Established 1988
  • 5 Auto Repair Mechanics on Staff
  • 122 Years of Car Repair Experience
RepairPal Scorecard

Established in 1988, Prestige Automotive boasts an impressive staff with a combined 122 years of experience. Rick Steel, owner and manager, also works as the shop's service writer and has over 31 years of experience in the automotive industry. Their technicians have good foundational training, including factory training from BMW, Mercedes, Jaguar, GM, and more. Prestige shares our goal of clarity and transparency and encourages their customers to be a part of the repair process by educating them and allowing them to choose repair options. Open on Saturdays, Prestige Automotive is also a state approved emissions repair center.

Details

Auto Repair Experience

  • Rick Steel, Owner
  • Established 1988
  • 5 Auto Repair Mechanics on Staff
  • 122 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair

Amenities

  • Car Pickup/Dropoff
  • Child Friendly
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Message from the Shop

Welcome! It is our goal at Prestige Automotive to provide exceptional service and the highest quality workmanship at a fraction of dealer cost, all with a personal touch. We specialize in BMW, Mercedes Benz, Porsche, Audi, VW, Mini, Jaguar, Land Rover, Lexus, Acura, Infiniti, Volvo and Saab. We service all Asian & Domestic models as well. Prestige factory certified & college trained Master Technicians use the latest Dealer Level Autologic Diagnostic Equipment and Original Equipment Parts to insure you receive the best value for your dollar and long service life for your car. Prestige Automotive performs all Factory Scheduled Maintenance & Repairs at substantial savings.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

27 Verified Reviews
by - Verified Customer August 01, 2012

They can do a lot of the same things that the dealership can do. I guess they also have a specialized computer system that helps to diagnose complex problems.

by - Verified Customer July 30, 2012

Rick gives a great explanation as to what is wrong and fixes it as quickly and effectively as possible.

by July 27, 2012

Repair was very good, and they performed a verification afterwards.

by - Verified Customer July 18, 2012

Service was explained in great detail and steps taken to minimize cost. Only wish is that they were less busy to move it faster. Overall a great experience.

by - Verified Customer July 17, 2012

Owner very informative and knowledgeable

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by - Verified Customer July 16, 2012

Total confidence in Rick and his crew to repair my vehicles at the best price point they can achieve, without ever advocating unnecessary repairs or using more expensive parts. They truly look out for the customer's best interest.

by - Verified Customer July 07, 2012

I think he explains things extraordinarily well and he knows what he's doing.

by - Verified Customer June 29, 2012

Really great people, Rick was very helpful. He was professional, knowledgeable and was able to talk to me about my car in terms I would understand. Overall great experience.

by - Verified Customer June 28, 2012

Rick gives an honest assessment of what needs to be done for your safety, and for the longevity of your vehicle. He shopped for the best price for the parts needed for my repair.

by - Verified Customer June 20, 2012

Rick and his team are extremely knowledgeable and very skilled at what they do. They take the time to help you understand what they are doing and why, and offer options whenever possible. I have recommended Prestige to several people and will continue to do so.

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by - Verified Customer June 12, 2012

Come to this shop if you need repair. They are very good and fair.

by - Verified Customer June 12, 2012

Good explanation of work needed. Excellent experience.

by June 11, 2012

Have been consistently satisfied with Prestige.

by - Verified Customer June 08, 2012

My impression is that you are honest and you are 100% committed to taking care of my car.

by - Verified Customer June 06, 2012

Honest and reliable work done every time.

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by - Verified Customer June 06, 2012

Yes thank u. Great job

by - Verified Customer May 31, 2012

Rick is honest

by - Verified Customer May 30, 2012

Very good service over all.

by - Verified Customer May 11, 2012

They have a specialist mechanic who deals with old Mercedes cars, and are very good in performing their repairs.

by May 08, 2012

Honest and reliable.

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by - Verified Customer May 04, 2012

Overall my experience was great! And I would and plan on going back for general and schedule maintenance

by April 25, 2012

The owner, Rick, is very knowledgeable and takes time to explain the problem and various options to solve them. Excellent customer service.

by - Verified Customer April 24, 2012

I was charged for a diagnostic that was not needed. I took my car to a different repair shop and they could see the problem without needing the diagnostic.

Reply from Prestige Automotive – by Prestige Auto March 14, 2013

We're sorry you felt you didn't need a diagnostic test. You came in after work on a monday evening worried that you might not make it home 30 miles away because of warning lights on your 2005 BMW 525I with 100,864 miles. After giving us your approval to diagnose, we used our Autologic Diagnostic laptop to perform a Network Scan and discovered a fault with your SZL Module circuit. We provided you a printout to take to your mechanic back home to aid him in any further testing he might need. Our goal was to make sure it was safe for you to drive home - per your request. We are happy that you got home safely and your mechanic was able to resolve your issue.

by April 18, 2012

Great effort was made to explain in detail exactly what was wrong and what was needed to correct the problem. Parts needing replacement were shown and excellent estimates were given.

by - Verified Customer April 18, 2012

You can't ask for better service.

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by - Verified Customer April 11, 2012

Excellent repair shop. They explain the problem and when and how to fix it. Reasonable costs for only work that is really needed.

by April 05, 2012

Great service

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