Prestige Auto Works

prestigeautoworks@gmail.com
✓ RepairPal Certified
5681 Franklin Blvd, Suite C
Sacramento, CA 95824 USA
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OPEN NOW
M
8:00am to 6:00pm
OPEN NOW
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
9:00am to 5:00pm
W
8:00am to 6:00pm
Su
Closed
Call now:
(916) 520-6548
88 Verified Reviews

Auto Repair Experience

  • Stephanie Dillon, Manager
  • Established 2009
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 41 Years of Car Repair Experience
Scorecard

Prestige Auto Works opened in 2009 and employs highly experienced ASE certified technicians. They are also certified for smog inspections and repairs by the state of California. Their technicians have the experience, training, tools, and diagnostic equipment to handle most all of your service and repair needs. In the office, you will most likely meet Stephanie who will make sure you are taken care of in a courteous and efficient manner. This commitment to quality repairs and great customer service was confirmed during our survey of their recent customers who described this RepariPal Certified shop as helpful, efficient, prompt, fair, and courteous. Work performed here is backed buy a 12-month / 12,000-mile warranty for your piece of mind. A local shuttle service, rental cars, after hours vehicle drop off, a waiting area with WiFi Internet access, and Saturday business hours are all available for your convenience.

Details

Auto Repair Experience

  • Stephanie Dillon, Manager
  • Established 2009
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 41 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Child Friendly
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ACDelco
  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

We are a full service, automotive repair and maintenance shop serving the Sacramento area with decades of consistent and friendly service. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience.

Our ASE Technicians are known for providing outstanding service, specializing in the area of problem solving, diagnostics and also foreign cars. BMW diagnostics, repair and tuning specialist & dealer alternative. Repair and Service on all makes and models.

The key to your vehicles longevity is preventative maintenance. Let us assure you that the service on your vehicle will be done to meet each unique vehicle standard.
Learn more about us at our website and find more coupons!

Reviews

Overall Rating

88 Verified Reviews

Customer Reviews

by Verified Customer May 07, 2016

They are pretty decent.

by May 05, 2016

Great place to fix my car.

by May 04, 2016

Based on my experience customer satisfaction takes priority over the business interest, and that is exhibited by all staff members.

by Verified Customer May 02, 2016

I have been very happy over the years bringing it here. They are honest and always do a great job.

by Verified Customer May 02, 2016

Pretty good.

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by Verified Customer April 28, 2016

As always, the service was done as promised with no surprises in regards to completion time. In fact, they advised me that replacing my interior air filter, which I requested based on the standard maintenance schedule, was not warranted based on their inspection. This saved me money without any risk to my vehicle's operating condition.

by April 28, 2016

Follow up visit due to a scratch that was noticed by this reviewer after a service that was performed previously.

by Verified Customer April 27, 2016

I wrote a review for this shop on Yelp! and rated it with 5 stars. Outstanding service!!

by Verified Customer April 27, 2016

Great, I just took my vehicle in for a diagnostic but was very satisfied with the shops professionalism.

by Verified Customer April 26, 2016

Thorough and attentive to scheduled repair work. Finished ahead of estimated completion time.

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by Verified Customer April 25, 2016

Trustworthy and dependable as usual.

by Verified Customer April 18, 2016

They explained what repairs were needed, gave an estimate and made repairs in a timely manner. Their customer service is top notch.

by Verified Customer April 16, 2016

Very thorough and timely with the repairs.

by Verified Customer June 15, 2015

Great, honest, professional service at a fair price!!!

by Verified Customer June 13, 2015

Fair price, fast, and friendly.

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by Verified Customer June 12, 2015

Customer service, reliability of repair work, and service costs are fantastic.

by Verified Customer June 11, 2015

They did an awesome job.

by Verified Customer June 10, 2015

Courteous and trustworthy staff.

by Verified Customer June 10, 2015

I trust the service that I have received is the best.

by Verified Customer June 10, 2015

They have great service and are very friendly.

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by Verified Customer June 08, 2015

Always top quality service at reasonable prices.

by Verified Customer June 08, 2015

Great service. Honest, fair.

by Verified Customer June 06, 2015

Treated in a Professional manner and service is excellent.

by Verified Customer June 04, 2015

Very good service all around except for one billing item. They charge a $90 fee to check over the vehicle, and I was told it would come out of/go towards the actual work done, but it was not and I did not see that until later.

by Verified Customer June 01, 2015

They got our Infiniti in quickly and did all repairs requested at an excellent price.

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by Verified Customer May 30, 2015

Friendly, quick and complete service as quoted.

by Verified Customer May 28, 2015

They are pleasant & take time explaining the problem with your car. They get you in and out quickly.

by May 27, 2015

Very helpful and they got the job done quickly.

by May 23, 2015

They do good work.

by Verified Customer May 23, 2015

They tell you the truth. They also don't charge a lot for parts.

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by Verified Customer May 14, 2015

Same day service and their customer service is superb.

by Verified Customer May 13, 2015

Awesome service and price.

by Verified Customer May 09, 2015

Great service on the car, good pricing and friendly customer service.

by Verified Customer May 08, 2015

The work was done well.

by Verified Customer May 05, 2015

Good Service.

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by Verified Customer April 30, 2015

Staff and employees were very kind and helpful.

by Verified Customer April 28, 2015

Andre and his crew are concerned that you get the best service ...excellent mechanics.

by Verified Customer April 25, 2015

Excellent service, employees care about their customers and not just about the money. Prices could be a little more reasonable but trust their business overall.

by Verified Customer April 17, 2015

My experience with Prestige for years has been nothing but excellent.

by Verified Customer April 14, 2015

Service was great.

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by Verified Customer April 13, 2015

They left a spark plug really loose. They unplugged a hose to get to the spark plug and didn't plug the hose back in.

by Verified Customer April 11, 2015

The only mechanic in Sacramento for any car. Prompt and "car in and out" same day, Price reasonable. Honest and like they own your car when working on it. Meaning, they will only replace part (s) when necessary. And put their quality time in working the car!

by Verified Customer April 09, 2015

I've always had great experiences there.

by August 15, 2014

Painless on the pocketbook and mind.

by August 08, 2014

Mechanics seemed knowledgeable and were to convey information to me in a user-friendly but concise manner.

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by Verified Customer August 07, 2014

I was very happy with the service.

by Verified Customer July 28, 2014

Very easy to schedule appointments online. Their follow-through is fantastic.

by Verified Customer July 28, 2014

I have been taking all of my vehicles to Prestige Auto Works for several years now and have never been disappointed. This establishment has always been competitive in price, honest, reliable, and very professional. Andre and his team are highly recommended.

by Verified Customer July 25, 2014

I was very satisfied with how I was treated.

by Verified Customer July 24, 2014

The staff was friendly and very informative about my repair needs. I would use them again for my repair needs.

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by Verified Customer July 22, 2014

I had been to 2 other repair shops and spent over $1200 that still didn't fix the problem. I should have gone to Prestige first. The found and fixed the problem quickly and at a fair price.

by Verified Customer July 18, 2014

They were quick and prices were fair. No complaints on this end!

by July 17, 2014

Prestige Auto Works does high quality work. My only recommendation is that they provide magazines or a TV in their lounge area for customers who wait for their cars.

by Verified Customer July 17, 2014

I like the waiting area amenities.

by Verified Customer July 16, 2014

very good experience, totally.

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by July 12, 2014

Prestige Auto works is a fair place to take your car to get repairs.

by July 11, 2014

Prestige is amazing. They always take really good care of me, they're very good about communication, and there has never been a time when I've felt any pressure to perform unnecessary repairs. They were also excellent the one time I had a repeat issue, going out of their way to make sure the problem was remedied.

by Verified Customer July 09, 2014

These guys were the unfortunate souls to crack the oil plug threads as they loosened it. All the treading came along with the plug. It could have gone south real fast, but they skillfully re-tapped the hole and replaced the plug with a larger bore and now it's back to working like a champ. This in conjunction with a great price on a synthetic oil change... who could ask for more?

by July 03, 2014

Knowledgeable.

by Verified Customer July 01, 2014

They were friendly and kind. Didn't pressure me and the price was lower than other's quotes!

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by June 25, 2014

The price was good with the oil change coupon. I was impressed with the clean and professional atmosphere and knowledgeable and helpful staff.

by June 25, 2014

Very dependable and the employees are quite helpful and very nice.

by June 24, 2014

Quality service with reasonable price.

by June 21, 2014

I've always have had a good experience with Prestige. The people are nice, questions are answered and explanations of work done are given. Repairs or service completed as promised.

by Verified Customer June 19, 2014

Efficient, courteous, and professional.

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by Verified Customer June 14, 2014

Awesome work, great procedure and great people. Thanks!

by Verified Customer June 12, 2014

The receptionist at the front counter is the best. Beautiful, nice, friendly and professional. She keeps me coming back to this business,,,,

by Verified Customer July 06, 2012

It's was clean and easy going place all my questions asked in a timely manner.

by June 29, 2012

The repairs needed to be done were accurate. Price was good and waiting time was as quoted.

by June 23, 2012

Honest and technically sound repair shop.

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by June 11, 2012

Fast response to your auto needs.

by June 11, 2012

Prestige mechanics claimed my AC compressor and hoses were leaking and needed replacing, estmated at around $1600. Took car elsewhere; they found no sign of leaks and said thethe system was just overcharged by 50%. Under $100 including diagnostics later, the AC works beautifully. Huh.

by June 08, 2012

Happy that a female like myself, can get honest work done on my vehicle.

by Verified Customer May 02, 2012

Excellent service! Have already recommended to others!

by Verified Customer April 05, 2012

Amazing staff and communication!

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by Verified Customer March 20, 2012

Friendly and easy to work with. No attempt to pressure me into unnecessary service or repairs - and THAT'S deeply appreciated!

by Verified Customer March 14, 2012

I have been taking my Acura there for a couple of years now - Andre and his office are very helpful, fair, and do great work. I have referred other people to them.

by Verified Customer March 07, 2012

Prestige is honest, fair and will go out of their way to make sure you are satisfied with their work. I trust them totally!!!!

by Verified Customer November 19, 2011

They are very professional and courteous. No nonsense, they are to the point.

by November 17, 2011

They check the other things and they explain to you what was done. They checked my tires and I really like it. I really like the other checks. They are very professional people. I would go back to them if I had a problem with my car. I trust them.

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by Verified Customer November 12, 2011

I like how they breakdown the cost of everything on the receipt. I felt like they charged too much for the labor. The cost of the labor was over twice the amount for the part.

by Verified Customer November 11, 2011

We have referred a couple of friends to them. The staff was very friendly and the workers got done in a timely manner and it was a good experience.

by Verified Customer November 10, 2011

The owner was very honest and detailed in his work.

by Verified Customer November 02, 2011

I received excellent service. I would highly recommend it.

by Verified Customer November 01, 2011

They were actually really quick and the best thing is that I used a coupon. They had a coupon at Safeway and they were extremely good with the coupon, so I can add that. They were much lower than the competition. I think everyone else is $20 more and that

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by Verified Customer October 31, 2011

They prefer to use higher quality parts which doesn't increase the price. They replaced one of my factory original parts. Initially they assumed that it was a low quality replacement by another repair shop, which was incorrect.

by Verified Customer October 28, 2011

They are just great people, you know. I've got not problems with them - the staff and everything.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
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