Prescott Import Car Service We are experts on Audi, BMW, Mercedes Benz, Mini, Volvo Volkswagen, Land Rover, Jaguar, Toyota, Lexus, Subaru, Honda and Acura vehicles for over 30 years. We also are a Bosch Authorized Car Service and Volkswagen Authorized Service Center, we work for you, the customer. Our ASE Master technicians inspect your vehicle, we then discuss with you how best to maintain it. No work is performed without your OK. We are an AAA of Arizona "Top Shop Award Winner" 7 years running. BBB Approved Business and our services are now warranted for 24 months or 24,000 miles.
Prescott Import Car Service
Prescott, AZ 86301 USA
Auto Repair Experience
- Steven Lafleur, Owner
- Established 1985
- 3 Auto Repair Mechanics on Staff
- 3 ASE Certified Auto Technicians
- 50 Years of Car Repair Experience
- Check Engine Light
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- AAA Member Discount
- Early Bird Dropoff
- Heated Waiting Room
- Rental Car
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
We regularly use Prescott Imports for general maintenance as well as big jobs and have always had stellar service at prices that beat the dealership quotes.
Prescott Import is professional and honest. I not only have recommended this shop to friends but also to foreign car owners I have met in town.
The grounds were clean, the office was clean and the waiting area was also comfortable. The gentlemen which greeted me and started my pw process was very polite and courteous. Both men behind the counter were very pleasant. First impressions are always a good thing.
They fully explain everything needed - took me back to the car repair bays and showed me what was working and what wasn't. No pressure to "do it now." They were careful to explain however what will be needed in the future.
This is the most organized Auto shop I've ever been too, from start to finish! Service is like a fine dining restaurant. Plus your car is fixed..
David and Brandon were extremely professional, courteous and prompt. Great service.
Great service, fair prices that are a lot cheaper than the new car dealers, friendly knowledgeable staff.
Personable, reliable and efficient.
Very professional. High quality service at a fair price.
I personally wouldn't take my car anywhere else. I know how Prescott Imports will treat my friends/family well as customers.
Hey, you guys are great. Efficient. Knowledgeable. Competent. Reliable. And, you provide a sense of trust worthiness.
Service less costly than dealership. Convenient location. Friendly personnel.
Over the years that I have taken my car to Prescott Import Car Service they have always provided excellent service, communicated well, and been very responsive if ever there was a problem.
They are helpful, honest and work fast.
All three visits were excellent - what was needed was done correctly, on time or early, with some imaginative and successful sleuthing of an annoying TDI shutdown problem that Chapman VW in Tucson had been unable to diagnose and fix. No overselling of services.
Great guys, great service.
The quality of the work was excellent, and the charges were fair.
It was great service and nice people to do business with.
They took good care of my 2004 BMW X3; friendly, professional, and very accommodating.
Pretty good service at a reasonable price.
Everyone at this place is professional and willing to help! I especially appreciate their explanations of my repair issues and potential options for repair when they exist. I would not hesitate to recommend them to anyone.
The service has been perfect. I have not had them "upsell" me on repairs. They have helped me with buying a used car and checked it for free before a road trip. They really do care about their clients.
Very nice staff and great work.
I like them. They take care of my needs for my car.
They told me the truth which helped me prioritize my spending.
Great customer service!
Good service and recommendations for future services.
Outstanding service and capabilities.
They are not really very good at diagnosing problems in older, non-computer cars. I had to figure out the problems on my car myself after getting mine back from them.
One of the best in Prescott AZ.
They have over charged me for labor and UNNECESSARY PARTS!!
I've had exceptional service.
Outstanding service. Dave does a great job.
Good work, good attitudes.
These people know their business very well. They explain matters to you in plain English and do the work 100% correctly ALL of the time. They have great customer service attitudes as well. I am very happy to have them to work on my car(s).
The service is much, much better than dealer. My friends are happy as well. Front desk person is exceptional.
Best service in town.
They are great. Competent, honest, courteous, reasonable in price. We wouldn't think of taking either of our vehicles anywhere else for service.
Great and dependable service.
Prescott Import Car Service is incredible! Dave always answers my questions. I am a nudgie and must be secure that the car is up to date on service requirements. Go Dave! I have never had a bad experience here with either the quality of work preformed or the good intentions with which it is accomplished. Staff is attentive to detail making me feel well cared for. Prescott Import Car Service OWNS me and they have earned it.
Experience in dealing with them has always been excellent.
Affable, knowledgeable people and reliable work. I trust that I will get my dollar's worth.
Everyone is very friendly & honest. Hard to beat.
Professional service at very competitive price.
Friendly staff and efficient and effective service.
Best repair shop I've ever experienced. I've already sent two friends there.
Long time good relations and satisfaction.
I recently was given a bid for repair services totaling over $1,000. I went to another garage and was told I didn't need two of the items and my bill was less than $250.
Very accommodating. Were very thorough with my service.
The service tech, Dave, is the BEST. Very attentive to your needs, what's important and the estimates are good.
Great service. Great attitude.
They have always been efficient, competent, and reasonably priced.
They provide excellent service and explain what needs to be done thoroughly and clearly.
They were pleasant, efficient, explained everything to me and charged me a rate that was less than expected.
I have had excellent service over the last 11 years. I wouldn't let anyone else touch my car.
Work done quickly and efficiently. Staff friendly and helpful.
Great service, great work at a fair price.
Very Friendly and reliable service.
They are honest and efficient.
Knowledgeable, super friendly, helpful, caring service is what I have experienced when I take my care to them for upkeep and repairs.
Very professional and the customer service is above the normal.... great team/great service/great comapny.
I am completely satisfied with the service. But mostly, I feel it is a company that I can trust.
I have used this garage for 17 years. They do all necessary work in a professional and efficient way, and do not do any unnecessary work. Dave at the desk knows the history of your car, as does the mechanic assigned to your vehicle. Our Subaru Forester has 255,000 miles on it, and they keep it humming. Their recommendations cost you less than a dealership.
They are organized and punctual.
Excellent customer service. Timely service.
Very good service and honest.
We have had great service!
Mike Detwiler is the best mechanic in town. He takes very good care of my car and he takes the time to explain everything to me in detail... which often takes a lot of time since I don't understand cars!
Generally I have been happy with their service.
Always great service & informative.
They did what they said they would do at the price they gave me.
I have been a very well satisfied customer for perhaps 15 years.
Courteous, friendly, very knowledgeable. Explained everything!
I am always treated with respect at Prescott Import Car Service. I'm informed ahead of time of cost and how long my car will be in repair. Also, they always give me a ride to work and back to retrieve my car. Good service and I feel like they care about my schedule and are sensitive to costs.
Good, experienced service, friendly employees. They are near my house.
They offer top quality service I feel I can trust and a strong sense of feeling my business with them matters as a valued member of the Prescott community.
Their service has always been complete and prompt. Customer relations are exemplary.
We have been using them since 2004 to service our vehicles and they are very reliable, knowledgeable and honest. They keep us aware of any issues before they take action and stand behind their service work.
I can trust them. And they do good work.
They have been nice to my VW.
Fair prices and great service.