Prescott Import Car Service
710 Ruth St, Prescott, AZ 86301 Map & directions
Call Now: (928) 723-4157
“Professional service at very competitive price.”
“The service tech, Dave, is the BEST. Very attentive to your needs, what's important and the estimates are...”
“ I have had excellent service over the last 11 years. I wouldn't let anyone else touch my car.”
“They are honest and efficient.”
“Very professional and the customer service is above the normal.... great team/great service/great comapny.”
“I am completely satisfied with the service. But mostly, I feel it is a company that I can trust.”
“I have used this garage for 17 years. They do all necessary work in a professional and efficient way, and do...”
“I have been a very well satisfied customer for perhaps 15 years.”
“Courteous, friendly, very knowledgeable. Explained everything!”
“I can trust them. And they do good work.”
“Fair prices and great service.”
About Prescott Import Car Service
RepairPal’s Comprehensive Evaluation
Prescott Import Car Service has been serving the local community since 1985. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “professional”, “honest”, “knowledgeable”, “helpful”, and “courteous”. This location features a team of automotive professionals whose commitment to ongoing training, ASE certifications and investment in tools and equipment make them capable of repairs ranging wheel alignment, to minor and major mechanical repairs, to check engine and computer system diagnoses and repairs, to emissions testing, as well as your scheduled maintenance needs. Repairs are backed by an 18-month / 18,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Message from the Shop
Prescott Import Car Service specializes in Audi, BMW, Mercedes Benz, Mini, Volvo Volkswagen, Land Rover, Jaguar, Toyota, Lexus, Subaru, Honda and Acura vehicles for over 30 years. Also we are a Bosch Authorized Car Service and Volkswagen Authorized Service Center, we work for you, the customer. Our ASE Master technicians inspect your vehicle, we then discuss with you how best to maintain it. No work is performed without your OK.
We are an AAA of Arizona "Top Shop Award Winner" 6 years running. BBB Approved Business and our services are now warranted for 24 months or 24,000 miles.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|AAA Member Discount||Coffee||Early Bird Dropoff||Financing|
|Gas/Diesel||Heated Waiting Room||Rental Car||Service Guarantee|
|Shopping Nearby||Shuttle||Towing||Warranty Accepted|
Customer Reviews 48 verified reviews (50 total)48 Sort by: Date |
Prescott Import Car Service is incredible! Dave always answers my questions. I am a nudgie and must be secure that the car is up to date on service requirements. Go Dave! I have never had a bad experience here with either the quality of work preformed or the good intentions with which it is accomplished. Staff is attentive to detail making me feel well cared for. Prescott Import Car Service OWNS me and they have earned it.
I have used this garage for 17 years. They do all necessary work in a professional and efficient way, and do not do any unnecessary work. Dave at the desk knows the history of your car, as does the mechanic assigned to your vehicle. Our Subaru Forester has 255,000 miles on it, and they keep it humming. Their recommendations cost you less than a dealership.
The people at Prescott Import Car Service are top-notch! My husband and I recently experienced car trouble while driving from California, and had to have our car towed to Prescott Import Car Service. Needless to say, we were impressed from the moment we arrived. It is a clean, modern, state-of-the-art facility with kind, sincere employees. Service Manager David Mendez came out to greet us when we arrived and helped ease our nerves after what had been a stressful day. In addition to quickly and accurately diagnosing the problem, they even had the replacement part in stock! David then provided us with a loaner vehicle and directions to a great place to eat (The Palace) while the repairs were being made. I would not hesitate to be regular customer at Prescott Import Car Service if I lived locally.
Rick and Sheri Henningsen
Chino Hills, CA
A front air shock on my 2007 GL450 went out in NOV14 and I had it replaced at a Mercedes dealership. Three months later the other air shock failed and I had it replaced at the Prescott Import Car Service. The price was @ $250 less.
On vacation in California the new shock failed ('O' ring). I called Dave at Import Car Service and, as expected, he said he'd take care of the problem. He researched on line and directed me to 'a very good' repair shop within five miles of my location, coordinated with the shop as to what he was doing and that he would pay their labor. He ordered the replacement air shock and had it delivered the next day. The car was repaired and when I picked it up I asked if there was any residual cost and was told that Dave took care of everything.
What makes the service I got worth a 5-star rating was the immediate attention to my problem and the concierge type of follow-thru and completeness seldom encountered.
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