» » » Premier Auto Service Center

Premier Auto Service Center

3916 Chiquita Blvd, Cape Coral, FL 33914 Map & directions

Call Now: (239) 204-5497

See more real customer reviews

About Premier Auto Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
88
Technical Ability (?)
93
Tools & Equipment (?)
83
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Premier Auto Service Center has been serving the Cape Coral community since 2011. This RepairPal Certified shop is family owned and is committed to providing a high level of service and quality repairs to the local community. This commitment was verified in our unbiased review of their most recent customers. This team was described as quick, reliable, knowledgeable, honest, and very friendly. The team of technicians attends consistent ongoing training in order to provide professional service and repairs to your modern vehicles. These repairs range from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. For your convenience and peace of mind they offer a 24-month / 24,000-mile warranty, local shuttle service, Saturday hours, rental cars, early bird drop off, and a very nice waiting area with wireless Internet.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair

Amenities

Early Bird Dropoff Open Saturday Rental Car Shuttle
Wireless Internet

Customer Reviews 27 verified reviews

Sort by: Date | Helpful
Premier Auto Service Center
Verified Customer
November 25, 2014

Courteous and explained the work needed well.

Flag This
Premier Auto Service Center
Verified Customer
November 20, 2014

Outstanding service.

Flag This
Premier Auto Service Center
Verified Customer
November 19, 2014

The associates were very helpful in a time I was in need of service.

Flag This
Premier Auto Service Center
Verified Customer
November 18, 2014

They took care of us right away and went out of their way to accommodate us.

Flag This
Premier Auto Service Center
Verified Customer
November 15, 2014

Friendly service.

Flag This
Premier Auto Service Center
Verified Customer
November 13, 2014

Got car back after oil change and battery installation. Hubcap was loose and not reinstalled correctly. All four tire caps were loose. There is a positive terminal in front of motor and red cap not put back on. This tells me there is sloppy work going on. I am totally disappointed as I had such faith in the outfit.

Flag This
Reply from Premier Auto Service Center -  premierautoofswflDecember 04, 2014 14:46

I'm not happy to hear that your vehicle was returned to you in this manner. If you could call me or email me your last name I can look into this and speak with the technician who performed your service so that this does not happen again to you or anyone else. We at Premier believe in giving our customers quality repairs and service.

Premier Auto Service Center
Verified Customer
November 07, 2014

Great performance.

Flag This
Premier Auto Service Center
Verified Customer
November 06, 2014

I was happy with work but I found lower price for parts and they got them at that price.

Flag This
Premier Auto Service Center
Verified Customer
November 03, 2014

They could have repaired something with my car when nothing was really wrong with it.

Flag This
Premier Auto Service Center
Verified Customer
October 29, 2014

Quick reliable service.

Flag This
Premier Auto Service Center
Verified Customer
October 23, 2014

I was quoted a $118 dianostic fee and the bill was about $129. I had a difficult time starting my vehicle when leaving after they quoted about $900 for recommended repairs. My vehicle previously had no problems starting. I could not start it in the morning and called AAA. I took it right to a different shop and was charged no dianostic fee, they charged me less than $250 for the needed repair, and they also discovered the starting problem was due to the sort of "paddle" switch that requires the clutch to be fully depressed when starting had been bent. I can only report that it had no problem starting before the trip to Premier Auto Center. Premier had recommended that three shock absorbers be replaced. Since they were all replaced less than 10,000 miles ago and the vehicle has had no rough travel at all, I thought that recommendation was strange. The shop where the repairs were made did not find a problem with the shocks. Also, I brought in the vehicle in the early afternoon and they provided a ride home, a three minute trip. They did the dianosic test, called with the results, but could not return to pick me up until almost closing time. The office was closed as I was having a hard time starting my vehicle, so I did not report it at the time.

Flag This
Premier Auto Service Center
Verified Customer
October 15, 2014

They told me I had two bolts on each of my rear wheels that could not be removed. I later went to another garage that with proper equipment was able to remove the nuts no problem.

Flag This
Premier Auto Service Center
Verified Customer
October 08, 2014

Excellent service and time.

Flag This
Premier Auto Service Center
Verified Customer
October 04, 2014

Not happy to find the recommended services to my vehicle when verified in front of me at my vehicles dealer were not only not necessary but incorrect. I really haven't felt the level of service has been what it was when Pam and the previous manager were there. I followed him from Tuffy in ft Myers. Sad to see them both gone.

Flag This
Premier Auto Service Center
Verified Customer
October 04, 2014

Had my pressure monitor on my car replaced cost $120.00 one week later the whole system went bad. Brought it to the dealer and they said the one that was put in is bad they replaced it No problem after that. Brought my other car in for a oil change they didn't seem to know what kind of oil to put in.

Flag This
Premier Auto Service Center
Verified Customer
October 01, 2014

My estimates for service always seem high. My last estimate was for a new AC motor and control panel and we were able to get the parts online and replace ourselves for A LOT cheaper.

Flag This
Reply from Premier Auto Service Center -  premierautoofswflDecember 04, 2014 15:08

Sometimes repair facilities will seem a little high and they will definately be higher than you performing the needed repairs yourself. Most repair facilities purchase needed parts for your vehicle through parts suppliers that will offer a warranty so that we are able to give you a 2 year or 24,000 mile warranty which ever comes first. Our warranty is 2year or 24,000 miles and it is a nationwide warranty. With us being a Napa Auto Care Center you have access to over 14,000 repair facilities so if your traveling and a part fails you can have it replaced at no cost to you.
Thank you for your feedback and giving us an opportunity to explain this to you.

Premier Auto Service Center
Verified Customer
September 29, 2014

They are always honest and give great customer service.

Flag This
Premier Auto Service Center
Verified Customer
September 27, 2014

Always kind and friendly when I go in. Always go above and beyond.

Flag This
Premier Auto Service Center
Verified Customer
September 22, 2014

Price was good. The associate was knowledgeable & polite.

Flag This
Premier Auto Service Center
Verified Customer
September 13, 2014

We haven't had any problems, but we used to have a rapport with previous employees who are no longer there.

Flag This
Premier Auto Service Center
Verified Customer
September 12, 2014

The staff has always repaired my boat trailer.

Flag This
Premier Auto Service Center
Verified Customer
August 23, 2014

Have been going there since they opened, a great group of people, they do care about you and your vehicle.

Flag This
Premier Auto Service Center
Verified Customer
August 08, 2014

Very good service.

Flag This
Premier Auto Service Center
Verified Customer
August 07, 2014

Premier Auto Service Center is both fair and honest.

Flag This
Premier Auto Service Center
Verified Customer
June 27, 2014

Have had a good experience. They diagnosed the problem and fixed it.

Flag This
Premier Auto Service Center
Verified Customer
June 06, 2014

They tried to sell me a timing belt saying my check engine light was on, it was not. Also I had the belt done 500 miles ago. They over charged me for a starter and forgot to put my engine cover back on. They are a rip off and give real repair shops a bad name.

Flag This
Premier Auto Service Center
Verified Customer
June 02, 2014

Very pleasant employees, very friendly.

Flag This
Get Directions to Premier Auto Service Center
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(239) 204-5497

Auto Repair Experience

  1. Emile Dauphinais, Owner
  2. Established 2011
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 50 Years of Car Repair Experience