Premier Auto Service Center
Hours of Operation
|Mon - Fri:||8:00am to 6:00pm|
|Sat:||8:00am to 12:00pm|
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Smog/Emissions Testing||Timing Belts||Tire Sales/Repair|
|Early Bird Dropoff||Open Saturday||Rental Car||Shuttle|
Customer Reviews (28 reviews)28 Sort by: Date |
Got car back after oil change and battery installation. Hubcap was loose and not reinstalled correctly. All four tire caps were loose. There is a positive terminal in front of motor and red cap not put back on. This tells me there is sloppy work going on. I am totally disappointed as I had such faith in the outfit.
I was quoted a $118 dianostic fee and the bill was about $129. I had a difficult time starting my vehicle when leaving after they quoted about $900 for recommended repairs. My vehicle previously had no problems starting. I could not start it in the morning and called AAA. I took it right to a different shop and was charged no dianostic fee, they charged me less than $250 for the needed repair, and they also discovered the starting problem was due to the sort of "paddle" switch that requires the clutch to be fully depressed when starting had been bent. I can only report that it had no problem starting before the trip to Premier Auto Center. Premier had recommended that three shock absorbers be replaced. Since they were all replaced less than 10,000 miles ago and the vehicle has had no rough travel at all, I thought that recommendation was strange. The shop where the repairs were made did not find a problem with the shocks. Also, I brought in the vehicle in the early afternoon and they provided a ride home, a three minute trip. They did the dianosic test, called with the results, but could not return to pick me up until almost closing time. The office was closed as I was having a hard time starting my vehicle, so I did not report it at the time.
Not happy to find the recommended services to my vehicle when verified in front of me at my vehicles dealer were not only not necessary but incorrect. I really haven't felt the level of service has been what it was when Pam and the previous manager were there. I followed him from Tuffy in ft Myers. Sad to see them both gone.
Had my pressure monitor on my car replaced cost $120.00 one week later the whole system went bad. Brought it to the dealer and they said the one that was put in is bad they replaced it No problem after that. Brought my other car in for a oil change they didn't seem to know what kind of oil to put in.