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Preferred Service and Repair

2205 Roosevelt Rd, Saint Cloud, MN 56301 Map & directions

Call Now: (320) 332-1231

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About Preferred Service and Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
85
Tools & Equipment (?)
95
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our certification team found Preferred Service and Repair to be an established shop with 2 very experienced technicians. Their automotive experts have over 39 years of combined experience in the industry and are trained to provide you with the vehicle repairs you need. They attend regular training to keep up with the ever changing technology and have the automotive tools and equipment needed to service and repair your late model computer controlled vehicle. They pride themselves in offering personalized service to everyone who comes through their doors, the person who is working on your car is the person you will talk to when you drop it off. It is this commitment, experience, and ASE certifications that we feel makes them a great fit for our Certified Shop Network.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Coffee
Early Bird Dropoff Gas/Diesel Heated Waiting Room Loaner Car
Military Discount Parts/Accessories Service Guarantee Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 16 verified reviews

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Preferred Service and Repair
Verified Customer
May 22, 2013

I've always had good service there. They do a good job and their prices are reasonable.

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Preferred Service and Repair
Verified Customer
May 06, 2013

They're very personable. They're very nice. They never push their products on you. It's a mom and pop organization and I like it.

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Preferred Service and Repair
Verified Customer
July 02, 2013

They always do a good job for me. They take care of what I want them to take care of. They're fast and friendly.

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Preferred Service and Repair
Verified Customer
June 28, 2013

They just had very good customer service. No problems with the repairs and they always get it in very quickly.

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Preferred Service and Repair
Verified Customer
June 28, 2013

I have had a lot of work done at that location. I have always had a good job done and I trust them. It is conveniently located.

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Preferred Service and Repair
Verified Customer
June 26, 2013

I've probably told five or six people to go there to get service. I would recommend them to anybody.

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Preferred Service and Repair
Verified Customer
June 25, 2013

Everything I take to him he fixes and he fixes it right. I have never had a complaint, that's for sure.

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Preferred Service and Repair
Verified Customer
June 13, 2013

I got in quick enough. It took a little longer. He had to wait for some parts but that's my only complaint. I recommended the service company to other people.

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Preferred Service and Repair
Verified Customer
June 12, 2013

He always does great work. He'll take me in last minute and even give me a car so I can get to work.

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Preferred Service and Repair
Verified Customer
June 06, 2013

Every aspect of contact with that organization has been above and beyond what I expected.

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Preferred Service and Repair
Verified Customer
June 05, 2013

Great customer service and I didn't feel like I was bullied into any services. They just did what I requested and there wasn't any push to do more.

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Preferred Service and Repair
Verified Customer
May 17, 2013

Very quick service, thorough, and a fair price. They were quick. In and out. I didn't have to wait hardly at all. The guy was just very polite and very nice.

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Preferred Service and Repair
Verified Customer
May 13, 2013

They did a good job, I thought.

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Preferred Service and Repair
Verified Customer
May 10, 2013

Everything we have asked them to do they have done and done it well. They had to put in a high idle something to do with the calibration. It was a two hour job and it was well done. I was satisfied.

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Preferred Service and Repair
Verified Customer
May 08, 2013

Fast, honest, friendly service, and good experience. Not bad. It was a good experience all around. The service was done as we spoke at a price we agreed on.

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Preferred Service and Repair
Verified Customer
May 07, 2013

I like the trustworthiness of the staff, the friendliness of the staff, and the timely manner work is completed.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(320) 332-1231

Auto Repair Experience

  1. Dennis Marquedant, Owner
  2. Established 2000
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technicians
  5. 39 Years of Car Repair Experience