Preferred Automotive
(301) 881-8530
Rockville, MD 20852
Hours of operation:
| Mon - Fri | 7:00am to 5:00pm |
Preferred Automotive has earned the best reputation for auto repair in the Rockville, Bethesda, Potomac, Gaithersburg, Garrett Park, and greater Washington area by caring about the customer first. This may seem obvious, but in this day and age it is less common. We have just been awarded the "Angie's List 2010 Super Service Award" for A+ service. Therefore, doing the job correct the first time with integrity, honesty, pricing, and delivering the job on time. We have been fortunate to be recognized for 19 years by Washington Consumers Checkbook, Washingtonian Magazine and Carquest Autoparts (nominated Preferred Automotive as the best shop in America 6 years running) as doing the job right the first time with accuracy, honesty, and unparalleled customer satisfaction. Preferred Automotive is owned by Gary and Mike McKee since it opened October 10th, 1990. Both are avid family men that put the old fashion values of doing the right thing all the time on the top of the list.
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Auto Makes We Service:
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Quality Affiliations:
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Specialties:
| AC/Heating | Alignment | Check Engine Light | Diagnosis |
| Hybrid/Electric | Muffler & Exhaust | Oil Change & Lube | Scheduled Maintenance |
| Service & Repair | Smog/Emissions Testing | Timing Belts | Tire Sales/Repair |
| Transmission Repair | Windshield/Glass |
Amenities:
| AAA Member Discount | Car Wash | Child Friendly | Coffee |
| Early Bird Dropoff | Extended/Evening Hours | Heated Waiting Room | Loaner Car |
| Military Discount | Parts/Accessories | Rental Car | Senior Discount |
| Service Guarantee | Shopping Nearby | Shuttle | Store |
| Towing | Warranty Accepted | Wireless Internet |
Customer Reviews (6 reviews)
6 Sort by: Date | Helpful-
Preferred Automotive
I have had many cars and have used many repair and maintenance facilities. Preferred Automotive is the best I have found, and I won't go anywhere else now. They are fully competent to do any repair, their services are fairly priced, and they will do anything it takes to make you completely satisfied with their work. They all are friendly and a pleasure to deal with. I recommend Preferred to all my friends. You can't go wrong taking your car to them.
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Preferred Automotive
We've been taking our cars to Preferred for nearly 10 (or more) years.
Gary went above and beyond to provide us with a competitive quote for a 100,000 mi tune up. When the dealership's quote came in at about 60% lower than the quote Gary had given us, we were quickly able to see how the work the dealership proposed was not the best preventative approach to maintenance of our vehicle. We always feel that we're getting a fair deal - not like the dealership. Thanks brothers McKee for the great work!
Flag ThisLike | 2 people like this2Reply from Preferred Automotive - PREFERRRED AUTOMOTIVE, December 07, 2011 11:49
Thanks Beth. It can be difficult understanding the relevance of estimates with one being complete and other incomplete. I am glad you took the time to let me sort it out with you.
Merry Christmas,
Gary - Preferred Automotive
- Preferred Automotive
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Preferred Automotive
I have been a customer of Preferred Automotive since 1992. Gary and Mike are truly like part of my family. They specialize in creating long-term relationships. They have always been fair and I have never felt like I was being over-sold on any services. They are respectful of any financial issues you may be facing when they are providing services. I would never hesitate to recommend them. In times when an "honest mechanic" could be an oxymoron, they have kept it at the heart and soul of their business.
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Preferred Automotive
I have been a client of Preferred Automotive Associates for 18 years. During this time, Gary and Mike have always provided the best service and have truly cared about me as a client. They have always been respectful of my finances and haven't tried to "oversell" me on repairs. They have established and maintained a long term relationship with me that is based on trust and honest communication. Their integrity is unmatched and I would highly recommend them to anyone.
Flag ThisLike | 2 people like this2Reply from Preferred Automotive - PREFERRRED AUTOMOTIVE, December 07, 2011 11:49
Thanks Tina,
The Boys
Recent Answers by Preferred Automotive
"The coolant typically is about $200, Transmission $275, Power Steering flush $170, Brake Flush $140, and the brakes are about right."
"Fuel Filter is located in the Gas Tank with the Fuel Pump"
"Which portion?"
"Try another filter. May be defective"
"You need to purchase the correct tool or take it to a professional. The tool is expensive."
"Under the hood there is a diagram picture."
"Sounds like the sender in the tank failed."
"You need to check both fuel pressure and spark to determine the problem."
"Check and see if the IAC motor is clogged."
"I have seen the ECM cause this. It can be reflashed to correct this sometimes."
"Alldata online."
"Test the fuel system for power from the ecm."
"Sounds like the EGR system is clogged?"
"Just locate the TPS and replace it. It should not need reprogramming."
"It must be a DOHC engine. There is no easy way."
"There is a process called a Ventillation service which fills the dash with foam to clean out the drains and kill the mold. A company online called Autoadditives.net sell the product."
"usually a computer test will diagnose this very easily."
"Has anyone checked the wheels to see if they are bent? Does the shake happen when hitting the brakes?"
"You need to see if there is a miss fire."
"sounds like the head gasket is causing vapor lock."
"Usually fuel build up due to bad coils."
"The spark plugs are under the hood "
"Check to be sure there is good spark. "
"You need to check the vin number to see if the car came with a theft module to safeguard the igntion switch."
"Sounds like the sockets are bad. Old burnt out bulbs can cause this."