Preferred Automotive

12356 Wilkins Ave
Rockville, MD 20852
(301) 761-1057

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Reviews

Overall Score (2 reviews)
  • Quality of Work
  • Customer Service
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Preferred Automotive has earned the best reputation for auto repair in the Rockville, Bethesda, Potomac, Gaithersburg and greater Washington area by caring about the customer first. This may seem obvious, but in this day and age it is less common. We have always done the right thing (whatever that may cost us) and put integrity and honesty first. We have been fortunate to be recognized for 18 years by Washington Consumers Checkbook, Washingtonian Magazine and Carquest Autoparts (nominated Preferred Automotive as the best shop in America 6 years running) as doing the job right the first time with accuracy, honesty, and unparalleled customer satisfaction!

Makes: Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Geo, Honda, Hummer, Hyundai, Isuzu, Jaguar, Jeep, Kia, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, Mini, Mitsubishi, Nissan, Oldsmobile, Plymouth, Pontiac, Porsche, Saab, Saturn, Scion, Subaru, Suzuki, Toyota, Volkswagen, Volvo

Specialties: AC/Heating, Alignment, Check Engine Light, Diagnosis, Hybrid/Electric, Muffler & Exhaust, Oil Change & Lube, Scheduled Maintenance, Service & Repair, Timing Belts, Tire Sales/Repair, Transmission Repair, Windshield/Glass

Hours:
Mon - Fri7:00am to 5:00pm

Affiliations:

AAA, ASE

Amenities: Car Wash, Coffee, Early Bird Dropoff, Extended/Evening Hours, Heated Waiting Room, Loaner Car, Rental Car

Customer Reviews (2 reviews)

Preferred Automotive
June 01, 2010 13:36

I have been a customer of Preferred Automotive since 1992. Gary and Mike are truly like part of my family. They specialize in creating long-term relationships. They have always been fair and I have never felt like I was being over-sold on any services. They are respectful of any financial issues you may be facing when they are providing services. I would never hesitate to recommend them. In times when an "honest mechanic" could be an oxymoron, they have kept it at the heart and soul of their business.‎

Preferred Automotive
March 24, 2010 10:58

I have been a client of Preferred Automotive Associates for 18 years. During this time, Gary and Mike have always provided the best service and have truly cared about me as a client. They have always been respectful of my finances and haven't tried to "oversell" me on repairs. They have established and maintained a long term relationship with me that is based on trust and honest communication. Their integrity is unmatched and I would highly recommend them to anyone.