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Preferred Auto Centre

3111 E Thousand Oaks Blvd #6, Thousand Oaks, CA 91362 Map & directions

Call Now: (805) 284-9097

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About Preferred Auto Centre

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
90
Tools & Equipment (?)
95
Customer Service (?)
98
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Preferred Auto Centre was established in 1984 by Mark Miller and has been providing high quality auto service to the Thousand Oaks community ever since. Mark is very passionate about doing the correct repairs 100% of the time. This commitment is apparent in the amount of training that Mark invests in for himself and his staff. This team of experienced ASE Certified professionals are equipped with the training and tools that are needed to perform a wide range of repairs, from minor and major mechanical repairs, to computer diagnosis and repairs, to your scheduled maintenance & services. All this work is back by a 36-month / 36,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Preferred Auto Centre is a full-service auto repair and preventive maintenance center. We have been performing our high quality and guaranteed auto repairs in the Westlake Village area since 1984. Open 2nd Saturday of each month.

Auto Makes We Service

Acura Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hyundai Infiniti Isuzu
Kia Lexus Lincoln
Mazda Mercury Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Subaru Suzuki
Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Early Bird Dropoff Gas/Diesel Heated Waiting Room Military Discount
Rental Car Senior Discount Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 36 verified reviews

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Preferred Auto Centre
Verified Customer
May 23, 2014

Fair and complete services.

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Preferred Auto Centre
Verified Customer
May 23, 2014

They are professional, and very straight about what I really need to fix or replace now. No lies and no rip off. That is very hard to find in most of shops these days.

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Preferred Auto Centre
Verified Customer
May 22, 2014

Excellent work. Reasonably priced.

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Preferred Auto Centre
Verified Customer
May 21, 2014

They are fast, reliable, reasonably priced, and can be trusted to do the best work on vehicles. If they find something other than what was originally planned, they will call and inform the customer if it is a necessary repair or can wait.

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Preferred Auto Centre
Verified Customer
May 21, 2014

Efficient and honest service.

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Preferred Auto Centre
Verified Customer
May 20, 2014

Excellent service. I've been taking my cars to them for over 20 years.

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Preferred Auto Centre
Verified Customer
May 19, 2014

Simply, they are the best in terms of customer service, follow up, and expertise.

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Preferred Auto Centre
Verified Customer
May 19, 2014

Cost was higher that expected.

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Preferred Auto Centre
Verified Customer
May 16, 2014

I have complete confidence in the Preferred Auto team

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Preferred Auto Centre
Verified Customer
May 16, 2014

They are accommodating, friendly, and do the work quickly.

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Preferred Auto Centre
Verified Customer
May 14, 2014

We have been having all our cars taken care of by Preferred Auto for over 25 years.

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Preferred Auto Centre
Verified Customer
May 14, 2014

The service was good but the prices are much higher then other repair places I have used.

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Preferred Auto Centre
Verified Customer
May 13, 2014

On time and informatuve

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Preferred Auto Centre
Verified Customer
May 10, 2014

Great problem solving skills.

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Preferred Auto Centre
Verified Customer
May 09, 2014

Mark and his crew have taken care of my car from day one. They check everything with great care. They know what they're doing!

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Preferred Auto Centre
Verified Customer
May 07, 2014

It was a good place! Great employees and friendly aura.

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Preferred Auto Centre
Verified Customer
May 06, 2014

Long standing experience with this shop and expectations consistently being met.

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Preferred Auto Centre
Verified Customer
May 01, 2014

Excellent service and excellent service advisors. Honest and they are very helpful.

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Preferred Auto Centre
Verified Customer
May 01, 2014

Preferred Auto is the best. We trust them fully.

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Preferred Auto Centre
Verified Customer
April 30, 2014

Honest service - hard to find with mechanics. They have been in business forever, good people are Mark and Anthony.

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Preferred Auto Centre
Verified Customer
April 23, 2014

Fair price, good quality, and confidence in the work.

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Preferred Auto Centre
Verified Customer
April 22, 2014

It's very good quality service with people who really care about your car and are honest. While it can be pricey, it pays for itself in the long run. I take my car here every few months for an oil change and check up.

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Preferred Auto Centre
Verified Customer
April 18, 2014

Nice, quick and easy.

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Preferred Auto Centre
Verified Customer
April 17, 2014

Although pricy, the work they have done on my car has always been very good... I have an older car that I love very much and they always do a great job... Once even telling me they were not comfortable doing a rebuild on a very hard to find component... Very honest and up front people...

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Preferred Auto Centre
Verified Customer
April 17, 2014

Great Job for a good price.

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Preferred Auto Centre
Verified Customer
April 14, 2014

Great pricing and great service.

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Preferred Auto Centre
Verified Customer
April 12, 2014

Personal service is always top notich.

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Preferred Auto Centre
Verified Customer
April 09, 2014

They are very personable, friendly and honest.

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Preferred Auto Centre
Verified Customer
April 08, 2014

Knowledgeable and professional with a high level of integrity.

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Preferred Auto Centre
Verified Customer
April 03, 2014

Great service in a timely manner. Anthony does a good job.

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Preferred Auto Centre
Verified Customer
April 03, 2014

Always great, courteous service in a timely manner.

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Preferred Auto Centre
Verified Customer
April 02, 2014

Overall good service.

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Preferred Auto Centre
Verified Customer
April 01, 2014

Always excellent service and friendly staff.

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3 verified customers did not leave comments but provided these ratings:

(1) by Eugene
(1) by 1 verified reviewer
(1) by 1 verified reviewer
Get Directions to Preferred Auto Centre
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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(805) 284-9097

Auto Repair Experience

  1. Mark Miller, Owner
  2. Established 1984
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 25 Years of Car Repair Experience