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Precision Tune Auto Care

1353 West San Carlos Street, San Jose, CA 95126 Map & directions

Call Now: (408) 824-7369

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About Precision Tune Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
90
Tools & Equipment (?)
91
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Precision Tune Auto Care of San Jose was acquired in 2012 by John Scaiano. John is a long time automotive professional with a wealth of diverse experience both in auto repair and education. This RepairPal Certified shop has an experienced crew of technicians who are current on the latest technologies. They are capable of performing a range of repairs including tires and wheel alignment, factory scheduled maintenance, and check engine light diagnosis and repairs. John works hard to make sure he is able to deliver the highest level of customer service by offering a trained team of individuals, a 12-month / 12,000-mile warranty, and a clean comfortable waiting area with wireless Internet.

Message from the Shop

Where old-fashioned customer service is king!

Precision Tune Auto Care sign, is located at 1353 West San Carlos Street in San Jose, CA. We are at the ready to meet your automotive care and tire needs. John Scaiano, store manager, has been in the auto and tire business for 35 years. You may rely on him and his experienced team to serve you with a smile and a commitment to service excellence.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Transmission Repair

Amenities

Coffee Early Bird Dropoff Gas/Diesel Heated Waiting Room
Loaner Car Open Saturday Rental Car Se Habla Espanol
Shuttle Towing Wireless Internet

Customer Reviews 23 verified reviews

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Precision Tune Auto Care
Verified Customer
September 06, 2013

Friendly service, helpful technicians.

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Precision Tune Auto Care
Verified Customer
September 06, 2013

They do provide great service but sometimes it takes a little bit longer than expected. They do just provide great service. They will look at all services and tell you what needs to be done.

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Precision Tune Auto Care
Verified Customer
September 03, 2013

They're helpful, I've been going to them with my family for many years.

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Precision Tune Auto Care
Verified Customer
August 24, 2013

They got me in quick and out quick. They are nice and didn't charge me too much. They changed a headlamp for me. I have been going there for years and have received good service.

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Precision Tune Auto Care
Verified Customer
August 17, 2013

Every time I take my car in they have been courteous, prompt, and efficient with the servicing of my cars.

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Precision Tune Auto Care
Verified Customer
August 14, 2013

Courteous staff, good ETA for service, accommodating professionals

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Precision Tune Auto Care
Verified Customer
August 14, 2013

Great service

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Precision Tune Auto Care
Verified Customer
July 22, 2013

They have good service. I generally leave with nothing to complain about. They have good service, really friendly, and they usually tell you the truth and don't really lie to you.

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Precision Tune Auto Care
Verified Customer
July 18, 2013

Very knowledgeable, and polite. They care for their customers.

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Precision Tune Auto Care
Verified Customer
July 02, 2013

I am happy with the work.

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Precision Tune Auto Care
Verified Customer
June 13, 2013

The people were friendly, the store was clean. When I go to get an oil change I don't have them do the brakes and they do it anyway. That is another half hour.

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Precision Tune Auto Care
Verified Customer
June 12, 2013

We've always had good, friendly service at the shop on San Carlos.

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Precision Tune Auto Care
Verified Customer
June 12, 2013

I haven't had any problem or anything like that. That are fast and good priced.

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Precision Tune Auto Care
Verified Customer
June 12, 2013

Every time I go there they take care of me. I feel like they take care of me really good. I got a lot of work done on my other car there. They did good work, the customer service was great and they did it in a timely fashion. I would go there again.

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Precision Tune Auto Care
Verified Customer
June 10, 2013

The didn't really tell me what was wrong with it or the cost. I told them the air conditioner wasn't working and they didn't even fix it. They said it was a completely separate issue. I waited two or three hours. They said they would fix it. The air conditioner wasn't working and they didn't bother to look in to it. My engine light was on and that's all they fixed.

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Precision Tune Auto Care
Verified Customer
June 08, 2013

Their service is good, I will go there again.

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Precision Tune Auto Care
Verified Customer
June 08, 2013

I think the waiting time is a little bit long, other than that everything is okay. The guy that makes appointments will make it a week later.

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Precision Tune Auto Care
Verified Customer
June 07, 2013

I was very satisfied with the service. I used them for quit a few years. I thought the cost was reasonable for the service that was performed.

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Precision Tune Auto Care
Verified Customer
June 06, 2013

I had a coupon and thought it would cover it but it didn't cover it for an oil change, and I had to pay extra and had to pay for a name brand.

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Precision Tune Auto Care
Verified Customer
June 05, 2013

They were friendly, courteous, and they got the job done.

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Precision Tune Auto Care
Verified Customer
June 04, 2013

Very comfortable.

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Precision Tune Auto Care
Verified Customer
June 01, 2013

I was very happy with the service and they were very friendly.

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Precision Tune Auto Care
Verified Customer
June 01, 2013

I went there and had no trouble and had my car serviced. It was very clear with that needed to be done and it got done. I was very satisfied. Customer service was very good.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 6:00pm
Sun:CLOSED
Call Now:

(408) 824-7369

Auto Repair Experience

  1. John Scaiano , Manager
  2. Established 2012
  3. 4 Auto Repair Mechanics on Staff
  4. 34 Years of Car Repair Experience