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Precision Tune Auto Care

(919) 518-8464

9009 Baileywick Rd #101, Raleigh, NC 27615

Overall Score

Hours of Operation

Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED

Message from the Shop

Precision Tune Auto Care is the fast, convenient and affordable solution to all of your car repair and routine vehicle maintenance needs.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Tire Sales/Repair Transmission Repair

Amenities

Coffee Early Bird Dropoff Free Inspection Gas/Diesel
Heated Waiting Room Open Saturday Rental Car Towing

Customer Reviews (38 reviews)

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Precision Tune Auto Care
Verified Customer
May 27, 2014

Toby is a great manager.

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Precision Tune Auto Care
Verified Customer
May 27, 2014

I had a bad experience there yesterday.

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Precision Tune Auto Care
Verified Customer
May 27, 2014

Great customer service. Explain prices and services well.

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Precision Tune Auto Care
Verified Customer
May 24, 2014

Great Service Advisors.

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Precision Tune Auto Care
Verified Customer
May 24, 2014

Friendly and knowledgeable staff, great technicians.

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Precision Tune Auto Care
Verified Customer
May 23, 2014

Service was very slow. I had to wait 3 hours to get an oil change and an inspection done. I was originally told that it would only be 1 hr to 1.5 hrs.

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Precision Tune Auto Care
Verified Customer
May 23, 2014

I think they are honest. They never try to sell me something my car does not need.

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Precision Tune Auto Care
Verified Customer
May 22, 2014

Great customer service.

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Precision Tune Auto Care
Verified Customer
May 22, 2014

Toby at the service desk is very efficient and precise on time and also with repair details and estimates.

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Precision Tune Auto Care
Verified Customer
May 21, 2014

Usually very good prompt service with recommendation options.

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Precision Tune Auto Care
Verified Customer
May 21, 2014

Staff is always nice and super efficient.

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Precision Tune Auto Care
Verified Customer
May 20, 2014

Over the last several years I have had very good and reliable service from them.

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Precision Tune Auto Care
Verified Customer
May 20, 2014

Great service, wonderful manager!

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Precision Tune Auto Care
Verified Customer
May 20, 2014

Good service. Very clean.

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Precision Tune Auto Care
Verified Customer
May 19, 2014

They do excellent work and the staff is very friendly.

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Precision Tune Auto Care
Verified Customer
May 19, 2014

They are very nice and professional.

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Precision Tune Auto Care
Verified Customer
May 17, 2014

Wonderful service, great manager (Toby).

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Precision Tune Auto Care
Verified Customer
May 15, 2014

Always excellent service.

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Precision Tune Auto Care
Verified Customer
May 14, 2014

I brought my car in for an ac recharge, I had just had the internal evaporator core replaced. Every thing on my car was working fine the day I brought the car in and the mechanic That replaced the part checked all of my hoses and said they were in great shape. When I got to your store I waited like 3 hours to have my car serviced after they pulled it in to the bay the manager came out after 15 minutes and told me that I had a hole and my manifold assembly Hoses. I asked him what it would cost to replace it and he quoted me 237$ for the hose and 90$ for the labor. He then presented me with a bill for 50$ 30$ for labor and 20$ for parts and taxes. There were no parts replaced! And I also feel like the hose was damaged by your store. I then took it back to my mechanic Who replaced then top and bottom assembly hoes for $75 including the part.He also informed me that there is no manifold assembly hoes on my car. So basically I feel like I was lied to cheated and my car was damaged in the process.I also feel like I was charged 50 for no reason at all. And when I asked him to explain the charge he told me that it was self explanatory. So I will not be back and I will never recommend this place to my friends or family.

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Precision Tune Auto Care
Verified Customer
May 13, 2014

Friendly people, timely service, and I never feel they are selling something my car doesn't need.

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Precision Tune Auto Care
Verified Customer
May 10, 2014

Prices are reasonable. No hard sells, they don't try to talk you into unnecessary services. They're not trying to squeeze money out if you, just fix your car. I've been taking my cars there for over 4 years and I'm very happy with the service.

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Precision Tune Auto Care
Verified Customer
May 09, 2014

The management is superior and the staff is very helpful, the man that worked on my 1934 Ford Coupe did a superior job. He took is time and was very clean and had a lot of experience with cars. I did also get some discounts with your coupons which is always nice.

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Precision Tune Auto Care
Verified Customer
May 09, 2014

The employees are very friendly, knowledgeable and the work is always done correctly and in a timely fashion. I also like that I recognize the employees on each visit. Not a lot of turnover.

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Precision Tune Auto Care
Verified Customer
May 08, 2014

Great service done in a timely manner. Knowledgeable friendly staff.

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Precision Tune Auto Care
Verified Customer
May 08, 2014

They've done good work on my vehicles and have been flexible with resolving any issues that I've ever run into.

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Precision Tune Auto Care
Verified Customer
May 06, 2014

Great people, straightforward and honest with the work that needs doing!

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Precision Tune Auto Care
Verified Customer
May 06, 2014

The service writer insisted I purchase 0W20 synthetic oil. He insisted that was the only oil recommended for my vehicle and tried to upcharge $50 for the oil change. I have known since my first oil change with that vehicle that page 453 of the owners manual said that "SAE 5W-20 or 0W-20 engine oil may be used." (copied from Toyota Camry Owners manual). The service writer wrote some non-sense about the customer declined 0W20 and he is not responsible for engine damage due to wrong oil usage. Of course the service writer is wrong and I have been waiting for a response to my complaint sent to precision tune 3 weeks ago.

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Precision Tune Auto Care
Verified Customer
May 06, 2014

Great service, on time, friendly staff.

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Precision Tune Auto Care
Verified Customer
May 03, 2014

Honest, fast and fair.

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Precision Tune Auto Care
Verified Customer
May 01, 2014

They are GREAT, love going there.

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Precision Tune Auto Care
Verified Customer
May 01, 2014

The service is fast but thorough, and the waiting room is excellent.

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Precision Tune Auto Care
Verified Customer
May 01, 2014

They are great.

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Precision Tune Auto Care
Verified Customer
April 30, 2014

Thought service was very good. I just don't give 10 ratings.

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Precision Tune Auto Care
Verified Customer
April 28, 2014

Good customer service and satisfaction.

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Precision Tune Auto Care
Verified Customer
April 26, 2014

Felt like he was over selling. I came in for a a oil change and free rotation. Not 4 new tires. That's a whole different animal.

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Precision Tune Auto Care
Verified Customer
April 26, 2014

They provide accurate, fair diagnosis of your car's problems and then provide quality service at a fair price. They are honest with you about what they would do if it were their car, without a lot of heavy pressure do perform any service.

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Precision Tune Auto Care
Verified Customer
April 25, 2014

Exceptional customer service skills, honest and they genuinely care about their customers. Prices are also reasonable.

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Precision Tune Auto Care
Verified Customer
April 25, 2014

Extremely courteous, very timely, friendly, and efficient.

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