Precision Tune Auto Care

This shop is not RepairPal Certified. Learn more
9009 Baileywick Rd #101
Raleigh, NC 27615
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8:00am to 5:00pm
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8:00am to 6:00pm
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8:00am to 5:00pm
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8:00am to 6:00pm
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8:00am to 6:00pm
(919) 518-8464

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important – that’s why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care…bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.
Details

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Rental Car
  • Towing

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

38 Reviews

Customer Reviews

Verified CustomerMay 27, 2014

Toby is a great manager.

Verified CustomerMay 27, 2014

Great customer service. Explain prices and services well.

Verified CustomerMay 27, 2014

I had a bad experience there yesterday.

Verified CustomerMay 24, 2014

Great Service Advisors.

May 24, 2014

Friendly and knowledgeable staff, great technicians.

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Verified CustomerMay 23, 2014

I think they are honest. They never try to sell me something my car does not need.

May 23, 2014

Service was very slow. I had to wait 3 hours to get an oil change and an inspection done. I was originally told that it would only be 1 hr to 1.5 hrs.

Verified CustomerMay 22, 2014

Great customer service.

Verified CustomerMay 22, 2014

Toby at the service desk is very efficient and precise on time and also with repair details and estimates.

Verified CustomerMay 21, 2014

Staff is always nice and super efficient.

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Verified CustomerMay 21, 2014

Usually very good prompt service with recommendation options.

Verified CustomerMay 20, 2014

Over the last several years I have had very good and reliable service from them.

Verified CustomerMay 20, 2014

Great service, wonderful manager!

Verified CustomerMay 20, 2014

Good service. Very clean.

Verified CustomerMay 19, 2014

They do excellent work and the staff is very friendly.

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Verified CustomerMay 19, 2014

They are very nice and professional.

Verified CustomerMay 17, 2014

Wonderful service, great manager (Toby).

May 15, 2014

Always excellent service.

Verified CustomerMay 14, 2014

I brought my car in for an ac recharge, I had just had the internal evaporator core replaced. Every thing on my car was working fine the day I brought the car in and the mechanic That replaced the part checked all of my hoses and said they were in great shape. When I got to your store I waited like 3 hours to have my car serviced after they pulled it in to the bay the manager came out after 15 minutes and told me that I had a hole and my manifold assembly Hoses. I asked him what it would cost to replace it and he quoted me 237$ for the hose and 90$ for the labor. He then presented me with a bill for 50$ 30$ for labor and 20$ for parts and taxes. There were no parts replaced! And I also feel like the hose was damaged by your store. I then took it back to my mechanic Who replaced then top and bottom assembly hoes for $75 including the part.He also informed me that there is no manifold assembly hoes on my car. So basically I feel like I was lied to cheated and my car was damaged in the process.I also feel like I was charged 50 for no reason at all. And when I asked him to explain the charge he told me that it was self explanatory. So I will not be back and I will never recommend this place to my friends or family.

Verified CustomerMay 13, 2014

Friendly people, timely service, and I never feel they are selling something my car doesn't need.

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Verified CustomerMay 10, 2014

Prices are reasonable. No hard sells, they don't try to talk you into unnecessary services. They're not trying to squeeze money out if you, just fix your car. I've been taking my cars there for over 4 years and I'm very happy with the service.

Verified CustomerMay 09, 2014

The management is superior and the staff is very helpful, the man that worked on my 1934 Ford Coupe did a superior job. He took is time and was very clean and had a lot of experience with cars. I did also get some discounts with your coupons which is always nice.

Verified CustomerMay 09, 2014

The employees are very friendly, knowledgeable and the work is always done correctly and in a timely fashion. I also like that I recognize the employees on each visit. Not a lot of turnover.

Verified CustomerMay 08, 2014

Great service done in a timely manner. Knowledgeable friendly staff.

Verified CustomerMay 08, 2014

They've done good work on my vehicles and have been flexible with resolving any issues that I've ever run into.

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Verified CustomerMay 06, 2014

Great people, straightforward and honest with the work that needs doing!

Verified CustomerMay 06, 2014

Great service, on time, friendly staff.

Verified CustomerMay 06, 2014

The service writer insisted I purchase 0W20 synthetic oil. He insisted that was the only oil recommended for my vehicle and tried to upcharge $50 for the oil change. I have known since my first oil change with that vehicle that page 453 of the owners manual said that "SAE 5W-20 or 0W-20 engine oil may be used." (copied from Toyota Camry Owners manual). The service writer wrote some non-sense about the customer declined 0W20 and he is not responsible for engine damage due to wrong oil usage. Of course the service writer is wrong and I have been waiting for a response to my complaint sent to precision tune 3 weeks ago.

Verified CustomerMay 03, 2014

Honest, fast and fair.

May 01, 2014

They are GREAT, love going there.

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Verified CustomerMay 01, 2014

The service is fast but thorough, and the waiting room is excellent.

Verified CustomerMay 01, 2014

They are great.

Verified CustomerApril 30, 2014

Thought service was very good. I just don't give 10 ratings.

April 28, 2014

Good customer service and satisfaction.

Verified CustomerApril 26, 2014

They provide accurate, fair diagnosis of your car's problems and then provide quality service at a fair price. They are honest with you about what they would do if it were their car, without a lot of heavy pressure do perform any service.

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April 26, 2014

Felt like he was over selling. I came in for a a oil change and free rotation. Not 4 new tires. That's a whole different animal.

Verified CustomerApril 25, 2014

Exceptional customer service skills, honest and they genuinely care about their customers. Prices are also reasonable.

Verified CustomerApril 25, 2014

Extremely courteous, very timely, friendly, and efficient.

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