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Precision Tune Auto Care

2105 East NC 54, Durham, NC 27713 Map & directions

Call Now: (919) 582-7542

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About Precision Tune Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
88
Technical Ability (?)
100
Tools & Equipment (?)
90
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Precision Tune Auto Care has been serving the Durham community since 1996. This RepairPal Certified shop features a very experienced team of professional ASE Certified Technicians, 3 of the 7 staff members hold ASE Master Certification. It is this experience, commitment to certification, and the right tools that make this location a great place for you and your vehicle. They are equipped to handle most repairs, ranging from wheel alignments to check engine light diagnosis and back their work with a 24-month / 24,000-mile warranty. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are all available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Financing
Heated Waiting Room Open Saturday Service Guarantee Shopping Nearby
Shuttle Store Wireless Internet

Customer Reviews 23 verified reviews

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Precision Tune Auto Care
Verified Customer
December 23, 2013

They had my car for a week and inaccurately diagnosed my problem, they said I had two catalytic converters that were bad but the problem turned out to be cracked resonators.

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Precision Tune Auto Care
Verified Customer
December 23, 2013

I went to get a diagnostic test and waited a long time to get it done. They estimated it would take $4000 to repair my car. They charged me $200 for the test. When I got home they called to say they would buy the car for $200 and then I would not owe anything. I thought that was not very professional. I took my car somewhere else and they fixed the car for much less. It is running good.

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Precision Tune Auto Care
Verified Customer
December 31, 2013

They do the work in a timely fashion. They are good at telling you what you need and why.

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Precision Tune Auto Care
Verified Customer
December 28, 2013

They are really customer care oriented. They really care about their customers.

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Precision Tune Auto Care
Verified Customer
December 28, 2013

We have been going there for twenty years. They are honest and trustworthy. They do excellent work. We would not go anywhere else.

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Precision Tune Auto Care
Verified Customer
December 27, 2013

I think the price compared to other shops is high. Everything else was okay.

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Precision Tune Auto Care
Verified Customer
December 26, 2013

They take you in quickly. They are very courteous and friendly.

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Precision Tune Auto Care
Verified Customer
December 24, 2013

They were very professional and they explained why I needed to be there and I trust them. I've had many repairs done there and the customer satisfaction is always a 10, the shop is always crowded, and everyone is friendly and respectful.

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Precision Tune Auto Care
Verified Customer
December 20, 2013

I am satisfied with the way they go about my car. I like everything about them. They keep my car running.

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Precision Tune Auto Care
Verified Customer
December 16, 2013

I would recommend them for a repair or oil change.

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Precision Tune Auto Care
Verified Customer
December 13, 2013

Good honest service.

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Precision Tune Auto Care
Verified Customer
December 13, 2013

Very good customer service. The repairs are done in a very timely manner.

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Precision Tune Auto Care
Verified Customer
December 11, 2013

They are very prompt. They get the job done very efficiently.

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Precision Tune Auto Care
Verified Customer
December 10, 2013

They are very nice. They are very helpful. They do not try to sell things I do not need.

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Precision Tune Auto Care
Verified Customer
December 07, 2013

he owners really nice and they take care of you. Great customer service.

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Precision Tune Auto Care
Verified Customer
December 07, 2013

We have gone there for the last five years and they give excellent service. I do not feel like I am being charged too much.

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Precision Tune Auto Care
Verified Customer
December 05, 2013

I have bought tires and I have not been able to have them properly balanced yet. Otherwise I am satisfied.

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Precision Tune Auto Care
Verified Customer
December 03, 2013

I think they give good prices and good service. They will tell you what's going to be done, and they do it. They tell you ahead of time too, always have options to go with one recommendation. They will listen to what you say that needs to be done.

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Precision Tune Auto Care
Verified Customer

It was pretty good service. Some things could be better.

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4 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
(2) by 2 verified reviewers
Get Directions to Precision Tune Auto Care
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:7:30am to 4:00pm
Sun:CLOSED
Call Now:

(919) 582-7542

Auto Repair Experience

  1. Marty Hartwell, Owner
  2. Bryan Yaffey , Owner
  3. Established 1996
  4. 5 Auto Repair Mechanics on Staff
  5. 83 Years of Car Repair Experience