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Precision Tune Auto Care

5528 North Lamar Blvd , Austin , TX 78751 Map & directions

Call Now: (512) 872-5380

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About Precision Tune Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
90
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

This Precision Tune Auto Care location was established in 1984 and is led by a very experienced manager, Kerry Mckesson. This RepairPal Certified team has been equipped with the automotive tools and computer diagnostic equipment that are needed to perform a variety of repairs, ranging from minor mechanical repairs, to check engine light diagnosis, to your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile nationwide warranty. Our unbiased review of this location revealed a commitment to customer service with it's most recent customers describing them as providing fairly priced, friendly, professional service. For your convenience a local shuttle service, early bird drop off, Saturday hours, and a waiting area with wireless Internet are available.

Message from the Shop

Precision Tune Auto Care is the fast, convenient and affordable solution to all of your car repair and routine vehicle maintenance needs. Our trained technicians help you keep your vehicle safe & reliable on the road!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair

Amenities

Coffee Early Bird Dropoff Free Inspection Heated Waiting Room
Open Saturday Rental Car Towing Wireless Internet

Customer Reviews 31 verified reviews

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Precision Tune Auto Care
Verified Customer
April 03, 2014

Good prices and good work, not great at customer service. Also, took a very long time to do an oil change. About 2 hour wait without being informed.

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Precision Tune Auto Care
Verified Customer
April 03, 2014

The customer service and honesty was awesome!

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Precision Tune Auto Care
Verified Customer
April 03, 2014

Awesome place!

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Precision Tune Auto Care
Verified Customer
April 02, 2014

I was very satisfied with the service.

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Precision Tune Auto Care
Verified Customer
April 02, 2014

I trust them, and they add a personal touch, which is important.

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Precision Tune Auto Care
Verified Customer
April 01, 2014

I was recently charged $14 in labor to replace a taillight.

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Precision Tune Auto Care
Verified Customer
March 29, 2014

The service was great and my car runs very well.

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Precision Tune Auto Care
Verified Customer
March 25, 2014

It was quick, the price was right and the staff was friendly.

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Precision Tune Auto Care
Verified Customer
March 24, 2014

I have been a customer at this location for over 5 years and since then I have gone through 2 cars. Every time I have needed services the manager Keri and his staff have always gone above and beyond to find out and problems with my vehicles. The prices are very reasonable.

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Precision Tune Auto Care
Verified Customer
March 21, 2014

I was told they were short staffed & swamped, and that the wait for my oil change would take an hour and a 1/2. I was fine with that, but my wait ended up being 3 & 1/2 hours! For an oil change! No one bothered to check in with any of us waiting on our vehicles. The only plus side was the low price.

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Precision Tune Auto Care
Verified Customer
March 20, 2014

Great service & good people.

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Precision Tune Auto Care
Verified Customer
March 13, 2014

We used to like them a lot for their oil change service, but we are finding they are getting more and more expensive for repairs.

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Precision Tune Auto Care
Verified Customer
March 08, 2014

I've been going there for almost five years and have always had great service.

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Precision Tune Auto Care
Verified Customer
March 08, 2014

I have been taking cars there for almost 5 years because of the great service and quality of work.

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Precision Tune Auto Care
Verified Customer
March 08, 2014

I never feel like I'm being scammed at Precision. You do what I ask, and in the event something else is needed it serves as recommendation and doesn't feel forced. I would have liked someone to call me once my car work was complete. Perhaps this was an assumption on my part, but when I told the individual checking me in that I'd be walking home I expected them to follow-up with a call. Not a huge deal, just a misunderstanding.

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Precision Tune Auto Care
Verified Customer
March 03, 2014

Quick, friendly service that's realistic about what my car needs right away and what can wait

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Precision Tune Auto Care
Verified Customer
March 01, 2014

Everyone is great and the job is always well done.

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Precision Tune Auto Care
Verified Customer
March 01, 2014

Really awesome service. Kerry was really helpful.

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Precision Tune Auto Care
Verified Customer
February 28, 2014

Kenny and his staff have always been very helpful to me to explain what is going on with my vehicle. As well was what the probable cause was and what I can do to prevent from happening in the future

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Precision Tune Auto Care
Verified Customer
February 26, 2014

I have been coming to Precision Auto Tune for my oil changes for a few years now, and they been very polite to me. I never feel like they are trying to sell me on something I don't need for my car.

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Precision Tune Auto Care
Verified Customer
February 25, 2014

We have had great experiences and really like the manager.

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Precision Tune Auto Care
Verified Customer
February 21, 2014

Good service and nice staff.

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Precision Tune Auto Care
Verified Customer
February 13, 2014

Good quality work, and nice people who have experience and know what there doing.

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Precision Tune Auto Care
Verified Customer
February 13, 2014

My service was fast and I was kept informed of my vehicles progress.

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Precision Tune Auto Care
Verified Customer
February 13, 2014

They were efficient, friendly, and knowledgeable. The waiting room was a bit dirty.

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Precision Tune Auto Care
Verified Customer
February 13, 2014

The mechanics at the Precision Tune Auto Care on N. Lamar Blvd in Austin have definitely become my car care place of choice. They diagnosed a problem that the dealership couldn't and had my car back to me within 24 hours. Great service and very skilled mechanics! Thank you!!

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Precision Tune Auto Care
Verified Customer
February 11, 2014

I think the work they do is honest and fairly priced.

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Precision Tune Auto Care
Verified Customer
February 10, 2014

My car has a factory defect that yet to have a recall. When I took it to Precision Tune I took it for a tune up and oil change, which they provided quickly and efficiently. They also convinced me to let them try and fix the brake issue that many of this model have. They could not fix it before I needed to leave, but when I brought the car back a few hours later, they worked on it until after closing. The manager asked me to bring it back the next time I was in town and let them work on it some more. I brought it back twice more and they labored on it for several hours. I think PTA has done everything possible to try and fix a problem that ultimately will have to fixed by a factory recall.

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Precision Tune Auto Care
Verified Customer
February 08, 2014

Good, prompt service.

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2 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by Marissa
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(512) 872-5380

Auto Repair Experience

  1. Kerry Mckesson, Manager
  2. Established 1984
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 37 Years of Car Repair Experience