Professional and quick! Very satisfied!
The mechanic, Sean I believe is his name, was professional, quick, and polite. This was my first time there and I will return.
Shawn understood what I needed to be done. And his explanation of what he did was also clear.
I went in for an oil change something simple which I thought would be fine for them to do. I explained to the guy that I was about to go on a long trip. So on my way back from said trip my car is running funny and it sounds like it's low on oil which was detected by my car while driving it. So I took it to my dealership and come to find out the oil cap that they put back on was rotting and it wasn't out back on tightly and they didn't even tell me. Basically I won't be taking car back there, however the guys there are super nice and professional. It's a shame that they couldn't tell me a basic thing that was wrong while changing my oil.
Great Service, Shawn is very thorough.
Although the price was extremely reasonable, I expected more. After reading rave reviews on Yelp I expected them to be more warm and welcoming. My next recommended services were not explained to me and they didn't remove my previous oil change sticker before placing theirs on my windshield. I will return because of the wonderful prices, but I would give them a 3/5.
My customer service was outstanding.
I was able to drop my car off and pick it up the same afternoon. It was important, as I was headed out of town the next day. The folks at Precision were fast and friendly. I've had work done there before and have been pleased.
I would go there again.
I love the fact that the mechanic did not push me to have services i don't want, which I saw a lot from my experience. your store is #1 in my list.
I drive 6 miles to come to your store, while there is few other stores in walking distance from my house.
Excellent service! First time there and we were handled honestly, and directly. Dealer had proposed huge unnecessary repairs - thank you!
Always get my oil changes here never no problems, front desk dude I think named Shawn always helpful & respectful.
Great speedy service.
Great work and great service.
Sean was professional and prompt. Took care of an unexpected broken starter on a Saturday and I was able to go on my planned car trip on Sunday. Thanks!
Excellent Service & Fair Value.
Sean was very helpful explaining the needed repairs and costs associated. The work was completed same day.
Definitely will be back and recommended.
We have used them in the past for other vehicle repairs, but this vehicle just came off new car warranty, and we haven't been pleased with the dealer service department. We called Precision Tune on a Saturday morning about brakes and they were able to get the job done that same day - and stayed there until it was finished. They went out of their way to explain the problem and offer options to us. Great repair experience!
My experience at Precision Tune was a success, no problems at all.
They did a great job.
Excellent job, keep up the good work.
We use them all the time they are terrific.
I needed a battery replacement. They were able to replace the battery and had me on my way in about 30 minutes. Thanks!
I was in and out. No waiting and served with great customer service. Keep up the great work.
I never have a long wait time for my car!
Honest and fair pricing. I usually bring my own parts and they charge me a fair labor price!
Very professional, honest in dealing with clientele.
Great service and prices.
Quality work done when promised at a fair price. I have total confidence in this shop and will continue to use them for my auto maintenance.
Shop manager was great.
Good and fast service!
Good place to take my car for maintenance.
I have taken my car to this location for years because I am satisfied with the quality of the work, the prices, and the professionalism of the staff. I have an older car, yet they don't try to suggest unneeded repairs or replacements. Actually, they give me a heads up about the timing of future maintenance so that I can budget. There has been a lot of staff turnover in the past several years, but the staff situation seems to have stabilized. They are a good group.
I have brought other folks to this shop and we are happy with all parts of this company.
Shawn is great, as usual.
I had the headlight restoration done. The guys in the shop had my car in and out very fast, with excellent results.
Reliable, effective, responsive, dependable schedule and completion time, reasonable cost.
Would like the employee to stop insisting to get the repair done his way (4 wheel alignment, instead of 2) when i said specifcially that my car needed only a 2 wheel alignment.
Thank you for your fair price and workmanship.
This shop is one of the nice I have meeting. Shaun the manager is outstanding and the staff under him are very friendly. Over all very satisfied customer Great job guys as always.
Precision Tune is great, I am glad I decided to go to them after some Google searching for a nearby car shop. It was a great experience and I will definitely be back.
Service was great, as usual!
Good work and done quickly.
The agent was more than kind and helpful. He patiently explained to me the issues of my car, and didn't pressure me into paying for any additional works that weren't urgent. Thank you for your great service!
My most recent experience with this shop had been similar to all my experiences with this shop. My car received competent and professional care and I was treated with the utmost courtesy and respect. The necessary repairs were explained to me. I was charged a fair price, and the repairs were completed when promised. As a woman, I feel very comfortable and confident that I am being treated fairly at this shop, which is important to me. I feel a high level of trust here and this is why I will continue to patronize this business. Thanks for your quality service!
Shawn was the reason that we were there the second time we went there and will be the reason for so many times in the future. He is the best!
Every time I come in I am greeted with a smile. The guys always remember me and take great care of me. Always clean, friendly, funny and I always get the remote to watch what I want while I wait. This was my third/fourth time using Precision and I refuse to use anyone else. Thanks guys, see you in three months.
Excellent job. Great customer service. Very professional.
Sean leads this shop like the pro that he is. I've been with this crew for a decade. Simply the best.
I got the oil change where they top your fluids off and such because I would be traveling soon. Come to find out they didn't actually top any of my fluids off. Not a pleasant surprise when I had to go buy the fluids to do it myself when I paid for someone to do it.
Price estimate was only $10 different than final cost.
There is no customer service. Waiting room was cold. They don't accept appointments for oil change.
All fine explained well.
Great customer service.
They were very nice and did the work in a timely manner, however I had my transmission fluid flushed and a large amount was spilled in my engine bay. I have had this performed before without the mess. I spent an hour cleaning the transmission fluid which should not have to be done.
This was my second visit in a month for tire repairs and both occasions were so fun loving for me. As we spoke about the tire repairs that happens twice they guy gave me great advice about the route that I was taking to work that may cause the issue. Anyway we joked about it but I love how warm and friendly these guys were when talking to them. They made me feel welcome and inclusive. I will never go anywhere else to get my truck fixed. Thanks much!
They gave me information about a known problem that my dealer didn't and got me going with info about the faulty part.
The owner is always very helpful and he never pressures you into doing a service.
Very down to earth. Everything was thoroughly explained before and after. Will be back again.
Shawn the manger is always very helpful.
Walk-in oil change & tire rotation. In and out within an hour.
Quick, prompt, good service.
I got the oil change and tire rotation on time and reasonable price.
I love it that my car is seen right away and fixed within minutes (no kidding) or a day (for big repairs) and by the agreed time (unlike it was at the dealership). I really appreciate that the mechanic clearly and specifically explains what will be or was done.
I am new to the area and needed an oil change. Customer service was excellent. I was even given a military discount. I'll definitely be a return customer.
They did a wonderful job on my truck.
The technician was friendly and helpful with alternate fixes to my cars problem.
I love this place.
They did a great job, we will be back for regular maintenance on the car and will continue to recommend to friends and family.
Shop manager very fair, sharp, efficient and doesn't mind doing it himself if the situation calls for it.
Shaun is the best manager.
I showed up just before closing. The mechanic stayed late to provide me with the service that I needed!
Had to wait almost 3 hours for oil change.
I absolutely love these guys! They are always very professional and I've never felt pressure to add on any unnecessary work!
I used them for tire mounting services through tire rack. They were one of the most reasonable shops in the area and they returned my calls as soon as they could. They also made me aware of other issues my car had without trying to make an 'on the spot' sale. I would use them again.
Shawn the manger is always very helpful.
Efficient and knowledgeable.
Oil change tire rotation and asked about condition of tires. The job was done quickly and all questions were answered. I trusted Sean when I asked about the car starting after several stops and starts during the day. He said my car isn't driven enough to charge the battery properly.
The staff is very friendly, competent, professional and they truly care about their customers. I feel blessed having an auto care shop I can trust 100%.
Although clearly short handed, Shawn was running the front and back of the establishment in a professional manner.
Shawn is always honest, precise and thorough. I recommend this shop whenever i get a chance.
The guy,Shawn I think, was able to fix my vehicle within a reasonable time and also let me know if anything else was wrong with my vehicle.
Did a good job in a good amount of time. Good communication.
Service very good definitely recommend to my friends.
Overall a great experience! Great customer service and knowledge about issues with my vehicle.
Great service, polite people been going here for a few years now.
Immediate appointment, quick and competent repair, and reasonable price.
I was incredibly pleased with the service Shawn provided. He presented himself as trustworthy and knowledgeable and moving forward I will only be bringing my car and my wife's car to this shop.
Shawn is really good at his job.
This shop always diagnoses my problems quickly, explains what is wrong so I can plan for the short and long-term future of the car, and completes the repairs for a fair price.
I wasn't greeted when I walked through the door. I was ignored for 3-4 minutes before I was asked my method of payment. Other then that the job was completed on my vehicle before closing time.
Fast courteous service.
They do an excellent job.
Not all my fluids were topped off.
They were timely.
An employee was very rude.
I brought my car in for oil change and they found several items for which they recommended I get my car repaired.
Shawn, the shop manager, was very thorough in the analysis of the problem. He took the time to explain my options and giving me cost estimates. I liked the thoroughness, honesty and non pushiness of my experience, Will definitely recommend this location to others.
Great, friendly, and very helpful.
The oil change was much faster than other shops and staff was friendly.
They always do excellent work.
I have come to Precision Tune in Montgomery Village on two occasions and both times received friendly and fast service - at a reasonable price. I sought out Precision Tune because I had lost faith in getting honest assessments from the car dealership. So, I'm very happy with my experience at Precision Tune.
Everyone there was extremely helpful and the service was quick and excellent.
They had great customer service and communicated very well.
The staff is very accommodating, quick to complete work, prompt to call with service recommendations and don't push you to get service that you are not comfortable with or ready to do.
I have no problem with this place. They provide reliable and honest mechanic work. My car was at the shop for different reasons, including frequent oil changes.
Great service, professionals. They gave me details on what I need to repair on my car in future, what is urgent and what is not. Whatever was urgent - I decided to fix right away. They did it very well.
Great customer service.
Service was done promptly and everything was explained thoroughly without the associate trying to sell something.
They are awesome.
The service techs are upfront and clear with no surprises.
PROFESSIONAL SERVICE - EXPLAIN IN DETAIL ABOUT YOUR CAR.
Friendly, easy to work with, and good service.
Service is good but prices of parts and service are too high.
I have been to this shop on numerous occasions and always have been given the best service possible.
I am treated with respect and the maintenance to my car is always done thoroughly.
The customer service and courtesy shown to me were outstanding.
Great customer service, fair pricing.
The guys are very helpful.
Personalized expert service.
I was pleased with service, price is reasonable.
Had my brakes replaced, but the pressure in my brakes was worse than before. They tried to charge me additionally for a break system flush to fix the problem they created.
The staff does their best at what they do.
I go regularly for a car wash and was drawn in by a specific service they provide with regards to refinishing my headlamps.