Very satisfied with this shop.
He did a very god job for me.
Love the service.
This was a fabulous experience. I came with a Groupon for full synthetic oil change and tire rotation. I will definitely be back with my other car.
Great service. Didn't take too long. Good pricing
Great customer service!
Will be using precision for my oil changes. A+++ guys!
I didn't get any answer at first, when my husband first called the lady was so rude. When the guy came to see the car he was more friendly and nice.
I went in 3 times before someone finally agree to service my car. The 1st 2 times i arrived 4 hours before the shop's closing time and I was advised they could not 'do it right now' no particular explanation, they just said to come earlier.
Had questions concerning my vehicle they couldn't answer because they didn't do a break or suspension check.
I called a day ahead and asked for a 1st car in the morning service. They said if I got here first, they would accommodate me.
Great service, good price!
I need new tires for my 14-year-old car. It was easy to find reasonably priced tires, order them, and make the appointment online.
David is awesome.
I bought a coupon from Groupon.com for oil change and rotation. When I was at the shop the guy told me that I had to drop off my car for 2 or 3 hours and It was fine for me. I told him give me a call when It was ready to pick up. I was waiting for 6 hours but no one called me. They didn't do the rotation for my car because they don't have tools. It seemed like not worth it.
Second time my car has been ready much sooner than their estimate. I'm very happy with their service.
They did a great job all around.
Excellent as always, keep up the good work!
They were informative and helpful. I definitely recommend Precision Auto Tune!
They did a great job and it was done in a timely manner.
Very professional atmosphere, the guy at the desk and who fixed my car explained what was going on with my car and took care of the problem. This is my second time at this shop and they did a great job.
The staff was extremely friendly and made me feel comfortable.
I was very pleased with the service I received and also the recommendations I will need also.
Overpriced. Publish coupons for certain amount, but charge 50% more.
I setup an appointment, I got there and had to wait for more than an hour before my car was pulled in. During this one hour wait, no one came to ask me anything or tell me anything. I was really disrespected. I am not going there again.
Very friendly personnel, not like shops in my Fairfax area. Your office manager was fantastic and got my car in timely. I stayed there while my work was being done. He is masterful at customer relations to everyone who walks in. Thanks for great work and service. My first time here but I will return.
It was an oil change.
Good shop not too happy with change up on the cost of repairs. Personnel staff good.
I've been coming to this Precision tune for 4 years. The service is very good and the crew is honest when, repairs are needed, and I really appreciate this. This is my third car that I have had service by this Manassas Park location.
I was there for a quick oil change with my coupons. I was told it will take an hour and 45 minutes before they can do it. After an hour of waiting they finally work on it, and I was out of the door about 2 hours.
Great job! Very friendly and efficient.
Work was done poorly. Bay staff was very unprofessional. Work was done quickly, probably why it was done poorly. The man in the office was very nice. The elderly women waiting with me in the office was very put off by the antics in the bay area. I saw a shop full of kids with no supervision and all I wanted when they were done was to get away from there.
The manager, Clint, was very nice. My cars were ready when promised and so far are running great.
Very courteous staff.
Dave is awesome. He always gives full disclosure/details regarding repairs and what's truly urgent and necessary, and at what time they should be repaired. He'll let you know the items to keep an eye on for future repairs so there are no surprises. Highly recommend.
It took a little longer than expected but they fixed my battery so the light went off on the dashboard and now I don't have to come back later. The staff was friendly and professional.
Very straightforward and honest. Slight miscommunication regarding an appointment, but they accommodated me and kept me informed to what they were doing and neatly packaged up my parts and left my vehicle clean.
Very good service at a reasonable price.
One of my friend has recommended this shop and I got the 3:00 pm appointment. But when I reached the shop and the front office guy said asked me to come at 4:00 pm. He was very rude and aggressive. He is an impatient guy. He is not polite. If we ask any questions or doubts about the car. That made me very disappointed.
My work was done professional and the customer service was great.
Everyone was very polite. I was glad to get my car back on time.
Not honest about work and losing items belonging to vehicle.
This visit was for an oil change. This basic operation was performed well. Would have liked a bit more space in the waiting area.
People were very nice.
Broke my lug stud from previous tire rotation. Fixed it, but charged me for repair.
Trip was quick and easy. Thanks for fitting me in before the Thanksgiving travel season!
In and out. Nice, clean service.
I went to get an oil change & I was treated unfairly by the staff at the counter.
Always great service...!
I have been going there for oil changes and other work for over 8yrs and will continue.
They did a great job. Had to work hard to find the right parts for the vehicle due to age of my Jeep. Good job keeping me informed.
I got fast friendly service. The staff was very accommodating! I didn't feel like they were trying to find things wrong with my car in order to rip me off. The mechanic took the time to explain things to me. I will definitely be back and I will certainly recommend this place to my friends.
Service was very quick.
Great service. I don't know what the mans name at the desk was. But he was very helpful and polite.
Good experience quick service.
My service there was fast and complete.
Staff was friendly and knowledgeable.
Excellent service, very friendly, I can trust them.
Headlight restoration worked fine.
The manager was extremely nice and courteous and let me in the shop even though I had arrived before the shop's official opening time. I went in for an alignment and it was finished in 45 minutes.
Friendly and they care.
Oil change and diagnostic test on icon in my car that popped up.
Work is performed as promised. Mechanics are awesome!
Roy is great, we took both of our vehicles in for oil change and he had us out of there is less than an hour. Always great service from Roy and the staff.
The man at the front desk was very nice. He had a very good attitude. He didn't try to tell me that my car needed something that it really didn't. I known of some mechanic shops that will say something is messed up on your car when it really isn't. He told me exactly what was wrong and I really appreciated that.
The customer service is fantastic.
I was given false information about my car diagnoses and I believe they tried to sell me a job I didn't need. Which I fixed myself. This is not a way to operate.
Fast, efficient and quality service.
I made an appointment to have my tires replaced, When I arrived, my car was immediately pulled into a service bay and I was in and out in 25 minutes. I am happy with the tires the salesman recommended.
They do good work for a good price.
Reasonable price Very kind people Fast service
Manager is excellent!
We have been going to that particular location for a few years now and are very happy with the work they do and how well they treat their customers.
Everyone provided exceptional customer service and was very helpful.
I like their honesty.
Fast service and good price.
Great staff providing excellent service.
Good service. Manager Dave is great!
Courteous, knowledgeable, friendly staff.
In the years that I've been going to the Centreville branch I've never really had any serious issues. If I did have an issue they corrected the problem with no hassle and no extra charges. The prices are a bit high, but I've never had a problem with the mechanics making a mistake, so the money is well worth it not to mention the discounts I get.
They performed unnecessary work on my vehicle yet they did not correct the problem I was having. I brought my daughter's 2002 Camry in because of severe vibration at 60-65 mph. I asked them to check the alignment and adjust if necessary, and check/balance the front tires. I was charged for a 4-wheel alignment and 2 wheel balances, with absolutely no impact on the vibration. They told me it was due to bad wear on the front tires. If that was the case, then why did they perform the alignment/balance service? I would have preferred to spend the money on new tires.
David provides excellent service.
They fit me in for a quick oil change and service person at the counter was polite and personable.
I been using the services of Precision Tune Auto Center for a few years now on all the vehicles in my home. They are very professional and trustworthy.
Well scheduled, my truck is out on time.
Friendly customer service , nice workmanship.
Excellent service from David.
David the general manager has the best custumer service, all my family goes to that location because of the great service . 4 cars well maintained at that place Thank you David from Enzo
They are very competent, work quickly, and have fabulous customer service. They know us by name and treat us like family! We love working with them!