No problems and quick service.
Got an standard oil change. I discovered after I had a leak in my windshield wiper fluid tank. This should have been brought to my attention.
Everything was good.
I've been taking my car here for the past 2 years for oil changes/tire rotations. The service and customer care is great, my only complaint is that my usually inst ready by the time I'm told, and i usually ask to be realistic in their estimate. Also, I never received a phone call when it was ready, I had to keep calling and eventually connected with someone who informed me. Otherwise, great experience, thanks.
Precision Tune has pretty much rebuilt my car and has withstood the longevity of my car's life with outstanding friendship and trust. Thank you for the people that cares for customers. Loyal customers forever.
The employees are always very friendly. I am always surprised by the number of women that come to the shop. We feel like they are trustworthy.
I went for alignment but it is the same and I payed $180. Nothing is happening; very disappointed!
it was supposed to be a simple routine oil change of my car but seems like the service I had that day was so lousy. My car rug was stained with black spot that seem to be an grease from the shop. Whoever handle my car that day was not careful. And the hood of my car was stuck. I have to bring it back the next day that I had hard time opening the hood.
There's no excuse to not plug the flat in the trunk, rotate the tire and remove the donut spare. Also to call me after dropping the car off to be informed they dont have my oil filter and to add it to my oil change is nearly $15 more.
I was told when I was dropping my car that the fee was gonna be $200, but it became $240 when I picked up my car.
Promotions are misleading. Potential to leave customers feeling bitter.
I'm happy with the service provided. I understand that delivering a car on-time is difficult especially when repairs are kind of fluid. I'd rather the mechanic take his time and do repairs right the first time.
Never got a call about my car, on my receipt were tasks that they claimed were done and they weren't.
I feel it is good.
Waited 20 mins to be checked in, which is ridiculous.
He was very nice and explained was going to be done on my car.
Excellent customer service and excellent work.
The shop seemed to lack ample personnel, which would allow for more realistic time quotes.
So far, so good!
Great experience! Headlight restoration is amazing. Nice staff!
The only thing that would affect me recommending this shop to others is the difficulty of getting in to get work done. Job tickets get filled quite quickly here (perhaps because they do good work) so they tend to have amassed a day's work before breakfast.
It's to my understanding that this shop is currently understaffed, so I can sympathize to a certain extent. However, even after my 2nd repair on a loose drivers belt, it still squeals just a little at random.
Satisfactory customer service.
My experience was great. The manager was very polite and when I arrived at the shop to see if I got my SUV fix. He stated yes we can do it. That had made me feel great that it could get done that day.
Excellent customer service! I will bring my car back in for any additional service work.
Everything was handled in a professional manner.
Good, provided service quickly without having to make any appointment!
I liked their customer service, auto work, and promptness.
They are good.
Customer Service was great. Work done was professional and quick.
The inspector/mechanic broke my light and tried to charge me for the repairs and replacement to get my car to pass state inspections.
Fit me in same day for repairs that were quoted to take 2 days.
Great customer service and the estimated time provided for services being rendered is always accurate.
My truck was serviced there, but it took four hours to complete the job which usually takes a hour.
Took the car in for emissions problems. The car had to be brought back because of a check engine light. Car still didn't pass emissions. I am taking it somewhere else.
Easy. Fast. Great!
Fast and professional service. No pressure with add on services.
Friendly staff and quick service.
They are kind, honest and very professional.
Very good service and people that worked on my car seemed knowledgeable and friendly.
It was very professional, they were polite and did the job quickly.
Mediocre customer service; attendant was distracted with the phone, and didn't contact us when our vehicle was ready.
The customer service provided was excellent also offer options to help save me some money.
Service is always good and punctual...!
The service was great, and the price was right!
Excellent service! Reasonable prices and honest work!
All Fluids not adequately checked, but work requested was done promptly.
They are cheap and convenient.
They were courteous and the job is complete.
I had a coupon. The manager said my car required special oil and that he would apply the discount from my coupon to the more expensive service, but when I showed him that I was able to find a better price at the dealer he did not match the price. Even after I said that I was looking for some place close to work to bring my new car for every service he made no attempt to offer any additional discount.
Excellent customer service, very good auto service.
Service is great.
The service tech seems to not know what they are doing. They reset my tire pressure warning light and charged me $58. Couple weeks later, the same warning lights came on. To top it off, they scratched my car. It was dark when I picked up the car and didn't see it. Called them when I saw the scratch and they denied they did it.
The customer services was Great!!! and I will bring my car again and thank you.
Good judgment on repairs and quick time to finish repairs.
Great service and price ... Done in a timely manner
I was seen quickly, they clearly explained the work competed and are friendly.
Their service is always professional, the staff courteous and helpful and with plenty of explanation. I don't fear the estimates because the integrity of the staff and the charges I have validated at other companies. I like that a history of my vehicle and the services is maintained. The atmosphere is always inviting, clean and accommodating. And there is either no wait for service or a reasonable and accurate wait for service.
They were courteous and responsive.
Services were quick and precise.
The personnel are always user-friendly and explain all of the work that's being performed along with making recommendations on additional work that needs to be performed.
I feel they always do a good job but sometimes the wait time can be a little long. Also, as soon as I get used to one manager, they change to a new manager. I want consistency so I can build a relationship and trust what they're telling me.
Reasonably fast service.
There was pretty good customer service but I would like to see more direct knowledge when diagnosing the issue. We still experienced the same problem after getting it "fixed"
They are very helpful and straight forward. And do not charge an extra fee for installing provided parts. When I had a question, a few times they would bring me into the garage to show and explain with the car in the air.
I've always had good experiences at this location.
You provide good service sometimes but not always.
I'm a long-time customer so I've been back for frequent visits.
Great service; polite staff.
I am not satisfied with the service.
Sometimes the wait is long but they do a good job on my car.
I'm happy with Precision right now and thanks.