Close

Precision Tune Auto Care 050-27

(410) 989-4729
79 Verified Reviews
ptac05027@precisionac.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
07:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
7:00am to 3:00pm

ADDRESS

5700 York Rd
Baltimore, MD 21212 USA

AUTO REPAIR EXPERIENCE

  • Layne Keats, Manager
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 58 Years of Car Repair Experience

Precision Tune Auto Care 050-27 Reviews

OVERALL RATING

79 Verified Reviews
5 stars
(46)
4 stars
(17)
3 stars
(8)
2 stars
(4)
1 star
(4)
by - Verified Customer April 17, 2017

They were really great and professional what a wonderful staff and Brittany is the best.

by - Verified Customer April 09, 2017

Professional, courteous. Work performed in time frame promised and explained fully. No attempts to sell extra repairs. Very pleased

by - Verified Customer March 31, 2017

Felt right at home.

by - Verified Customer March 02, 2017

Good customer service

+ Show more reviews
by - Verified Customer February 27, 2017

Its was good, nice workers.

by - Verified Customer February 20, 2017

Manager was extremely accommodating. I had my 3 yr old son with me and the Manager on duty graciously worked us into an already booked schedule for the day. He even went over and above to change the TV station to cartoons/kid friendly viewing. Waiting area was cleaner than most auto repair shops. Will definitely recommend this shop to others and use going forward when needed.

+ Show more reviews
by - Verified Customer February 16, 2017

The crew worked nonstop and the counter man explained everything to me and every other customer that was having work done so they knew why they need to get the service completed.

by - Verified Customer February 16, 2017

Everyone was very professional in what they did.

+ Show more reviews
by - Verified Customer February 15, 2017

This was the 2nd one I went to. The first one in hunt Valley messed up my car and wouldn't pay to fix it. I had to pay for the repairs out of my own pocket. This shop helped me. But gave me the same answer.

by - Verified Customer February 12, 2017

Good times.

+ Show more reviews
by - Verified Customer February 10, 2017

Positive experience, will return.

by - Verified Customer February 09, 2017

The only complaint I have is that the first time I called to find out when to come in and how long it would take, the man on the phone said anytime. I told him a date I planned to come in and he said that would be fine. When I arrived the person at the desk said I didn't have an appointment and that it is was strange that anyone there would not have made an official appointment. I had to make another one. Everything else went fine.

+ Show more reviews
by - Verified Customer February 05, 2017

Very good, not pressured and still good prices!

by - Verified Customer January 23, 2017

The staff are very friendly, efficient and the prices are very fair.

+ Show more reviews
by - Verified Customer December 30, 2016

Great

by - Verified Customer December 29, 2016

Very satisfied.

+ Show more reviews
by - Verified Customer December 25, 2016

Everything went to my liking. When addressing questions, thoughts, or concerns about my vehicle, there was no detection in which the staff took advantage to try to sell me unwanted parts for the vehicle. They answered all my questions and looked into my concerns, building a me a profile of my vehicle with quotes of costs and labor to fix anything necessary. They also explained the process even though I was aware of the mechanic language so to speak, breaking it down in simple English so nothing was missed or unclear.

by - Verified Customer December 25, 2016

The work done at this shop is professional. the technicians are honest and trustworthy. However, the front desk is terrible with communication. They often don't pick the phone up, you can't leave a message, and they almost never call when they say they will. In person they are pleasant and polite, but they need to understand that customers are expecting communication back from them.

+ Show more reviews
by - Verified Customer December 22, 2016

It was great! Everyone was customer friendly and well organized.

by - Verified Customer December 14, 2016

Very satisfied.

+ Show more reviews
by - Verified Customer December 09, 2016

Satisfied

by - Verified Customer December 07, 2016

The young lady at the counter was very friendly.

+ Show more reviews
by - Verified Customer November 29, 2016

Work was completed.

by - Verified Customer November 29, 2016

Great job!

+ Show more reviews
by - Verified Customer November 27, 2016

Overall great service.

by - Verified Customer November 21, 2016

Knowledgeable

+ Show more reviews
by - Verified Customer November 18, 2016

A very well-run shop. Did a great job. Waiting area has everything a customer needs: TV, WIFI, restroom, Keurig.

by - Verified Customer November 14, 2016

Good

+ Show more reviews
by - Verified Customer November 10, 2016

I was pleased

by - Verified Customer November 09, 2016

All work was properly done.

+ Show more reviews
by - Verified Customer November 09, 2016

The manager was the bomb and very professional.

by - Verified Customer November 03, 2016

The shop was well managed, well kept (clean), the employees were visually happy and enjoyed the work they do. I will recommend this Precision Tune to any and all.

+ Show more reviews
by - Verified Customer September 27, 2016

Great place.

by - Verified Customer September 16, 2016

Friendly and honest.

+ Show more reviews
by - Verified Customer September 08, 2016

Very nice and helpful.

by - Verified Customer May 20, 2016

My van hasn't been the same since I got a simple oil change.

+ Show more reviews
by - Verified Customer May 20, 2016

I had a good experience at the shop. They very friendly.

by - Verified Customer May 16, 2016

Customer service was great.

+ Show more reviews
by - Verified Customer May 12, 2016

The service was fast and customer service nice.

by May 07, 2016

The shop was great.

+ Show more reviews
by - Verified Customer May 06, 2016

They were courteous. However, the calipers were screwed too tightly and my front disks couldn't be changed.

by - Verified Customer May 03, 2016

The person who waited on me was very nice.

+ Show more reviews
by - Verified Customer December 12, 2015

There service is good. They did what they said they were going to do. Their very professional and polite.

by - Verified Customer December 12, 2015

The services I had done I would recommend it. The person at the counter was very polite and very helpful, but the mechanics themselves were taking longer. They seemed to be having conversations with themselves instead of focusing on the cars.

+ Show more reviews
by - Verified Customer December 11, 2015

The person at the customer service desk, Lance, was excellent, explained well, prompt, courteous etc.

by - Verified Customer December 11, 2015

Sometimes I am sitting there for an hour or two hours for an oil change. I don't think they check the tire pressure and things like that. I don't think it is thoroughly looked over.

+ Show more reviews
by - Verified Customer December 10, 2015

Your staff is awesome.

by - Verified Customer December 07, 2015

It was fast. They did good customer service.

+ Show more reviews
by - Verified Customer December 03, 2015

Great customer service.

by - Verified Customer December 03, 2015

They have good service, and the quality of their work is good.

+ Show more reviews
by December 01, 2015

Customer service is excellent!

by - Verified Customer November 30, 2015

It was great service, it was quick, and they did a great job. It's close to my school, University of Maryland. The guys gave me a lot of resources, about how to maintain the car and stuff like that. They can do a lot of services, for any problem my car might have.

+ Show more reviews
by - Verified Customer November 25, 2015

Sometimes I feel that one problem lead's to another my truck runs different after a repair, it runs worse.

by November 23, 2015

I do like the service close to my work, it is easy but I do charge a few dollars extra. Example the oil change 15.99 and sometimes 16.99.When I go for an oil change it comes to 22.00 sometimes, or 21.00, they throw extra stuff sometimes, I do not like, disposal fee on oil it shows on the receipt, or they charge store supplies.

+ Show more reviews
by - Verified Customer November 20, 2015

I like the service, and I had no problem.

by - Verified Customer November 17, 2015

Friendly customer care.

+ Show more reviews
by November 16, 2015

The service was fine, they did what I needed done and that's pretty much it.

by - Verified Customer November 14, 2015

Excellent car care as well as top notch customer service. Staff is extremely competent and very people oriented.

+ Show more reviews
by - Verified Customer November 12, 2015

They always do great work on my car.

by - Verified Customer November 07, 2015

They never did nothing is supposed to do. They only did the oil change on my car they supposed to give me a tire rotation and brake inspection and never took off my tires they never did nothing!!

+ Show more reviews
by - Verified Customer November 06, 2015

I like the prices and the work...

by - Verified Customer November 04, 2015

They gave me much needed info on my vehicle.

+ Show more reviews
by October 31, 2015

They didn't Solve my problem.

by - Verified Customer October 30, 2015

The service was great!

+ Show more reviews
by - Verified Customer October 27, 2015

The young lady who waited on me was knowledgeable and secure in herself in a largely male job site.

by - Verified Customer October 26, 2015

I've had good service there.

+ Show more reviews
by October 24, 2015

The representative was friendly and respectful.

by - Verified Customer October 23, 2015

With the exception of this last visit, they always make me feel comfortable. I usually don't feel like I am getting ripped off.

+ Show more reviews
by - Verified Customer October 22, 2015

The guy tried to cheat me out of money also tried to perform work that was not asked to do, and the labor cost was very expensive.

by - Verified Customer October 19, 2015

Layne and his team were extremely helpful and explained the entire process with us. The cost wasn't what we expected but he did work with us regarding payment. Our sons car Is running quite fine. Thanks.

+ Show more reviews
by October 16, 2015

Lane is great.

by - Verified Customer October 15, 2015

Excellent service.

+ Show more reviews
by - Verified Customer October 10, 2015

They had my vehicle 4 months. Each time I attempted to retrieve it there was a new problem. Won't start, smoking, no engine cover, hose left disconnected, sunroof left open in rain (should have never been open), battery drained, dead battery. I've paid for original claimed problem, but have yet been able to test drive for quality of work do to all the in my opinion created problems from faulty, unprofessional, horrible repair.

by - Verified Customer September 29, 2015

Service is good and they are dependable.

+ Show more reviews
by - Verified Customer September 25, 2015

They recommend to fix other problems than what I originally came for.

by September 24, 2015

They are friendly there.

+ Show more reviews
by - Verified Customer September 14, 2015

They were efficient, courteous, and timely.

2 verified customers did not leave comments but provided these ratings:
by Deloris, Leo

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
89
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
87
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
98

The York Road location of Precision Tune Auto Care has been serving the local community since 2011. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “helpful”, “friendly”, “awesome”, and “dependable”. A local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Map
Get Directions to Precision Tune Auto Care 050-27