Great service at a great price.
I will definitely be back.
Everything is great until you do not desire to fix added items. They try to make you feel like you are wrong. Makes you want to find another shop.
Thanks for the fast service will return for scheduled upkeep.
Good to go.
Customer service: excellent. Work performed: excellent. Overall experience: excellent. I would definitely recommend this shop to my family and friends.
The service was friendly and prompt.
Tried to tell me not to install the tires I bought even tho they're TireRack's preferred vendor. Had to remove my TPMS to do work. Not the case last time I used TiresPlus. Tried to upsell me a 4 wheel alignment. A little condescending.
I had to buy new tires for my Ford fusion and Dennis shopped around and found a good price and was really helpful in scheduling an appointment . My cars lug nuts are of poor design and 10 of them need to be replaced in which Dennis found The right replacement the same day without any delay.
Very friendly, explained everything well.
Very courteous and professional. My dad owns a repair shop back home so I have high expectations, and they met them! Recommended more repairs and honestly advised what was priority. Not pushy. We'll be back.
The man that helped me at the desk was excellent he was helpful, informative, and had great customer service. I came in for a oil change and it was done fast and efficiently. Only small downfall is that the technician that fixed my car changed my radio station. The military discount is wonderful and the man at the desk thanked my family/husband for his military service! Both technician and man at desk were efficient.
No complaints. My car feels great! I recommended the shop to my coworkers, and I will return.
Overall great service. Great customer service, will return.
Took my car in for a free oil change, which I received in the mail, and a fluid exchange. They were unable to do the fluid exchange. I understand not all shops can work on all cars. They told me I need a tune up, brake fluids and coolant. I could only afford the brake and coolant repairs. They were on sale, which was nice, otherwise I wouldn't have gotten them. I had to ask and almost pull teeth to find out what the repairs did for my car, cause I have no idea. Took my car in for a tune up the following week and when it went it, the price wasn't what was quoted over the phone. The service was timely but it didn't give me the wow factor other shops have.
Great service every time.
They did a great job.
Dennis is extremely professional. I had a Groupon that did not print correctly and when I contacted Groupon they said it was a known problem where it defaulted to a Baltimore location. He had no problem taking the discount even though it was going to cause him extra work.
Good customer service.
It was great.
Excellent, friendly service, as always.
Excellent service. It was a slow day so the service was quick. Representative called with updates as soon as they arose.
I have dealt with many places before and the gentleman I dealt with here are by far wonderful.
The manager Dennis ALWAYS works with us on getting our vehicle work done. He is VERY accommodating!
Dennis came across arrogant and as if my questions about his recommendations were wasting his time. Did not give me all the services I paid for in my Group and yet recommended thousands of dollars more work that other shop said I didn't need.
Dennis always fits me in when I need work on my car. He is honest and I've been going to him for about 8 years. He is great and so is his team.
Dennis and the guys at the shop are professional and helpful. They go above and beyond each and every time I have called or stopped by. I prefer to work with this shop above any others in my area. Dennis is so honest he has even directed me to other quality places for work on vehicles that he doesn't have the means to tend to. I feel safe and secure in their hands. It's so nice to know when my hubby is away on deployment, I can count on these guys! Thanks for all the hard work to all of you.
Outstanding service keeps me coming in with all three of my cars. Trusted professionals.
Good, fast service.
Always fair and will provide you with options. Caring and understanding. That's why I keep coming back again and again.
Got a regular oil change. Everything went great!
I always come here. Enjoy the people and accuracy, as well as the environment.
Service by appointment is timely and quick. Water or coffee in the clean waiting room is a plus.
Always prompt with an appointment. Lowest prices in town. Very honest.
Work is done quickly but professionally. All the staff does a great job, especially Dennis the manager. They keep all the maintenance on my vehicles up to date without recommending things that don't need to be done.
Quick, friendly service.
Very professional and transparent.
It was average.
We were greeted and taken care of in a friendly matter. The wait time was reasonable. The cost was reasonable.
Was told I need over 2,000 in repairs, when all I needed was a bolt tightened to fix the problem at hand. The car was repaired elsewhere.
Dennis was very friendly and helpful, the service was quick. The only thing I would change is if they'd explained everything that was done.
Quick, no hassle service. Good price on oil changes.
Dennis, the manager, scheduled my appointment in a timely manner. He provided expert recommendations for service in the near future and was friendly, as always. A VERY HELPFUL person to work with.
The personnel are professional and nice to deal with.
Amazing customer service.
I got what I needed done and have had no problems so far.
Good customer service. The service is just really good there, the way they build bonds with their customers.
They are always polite, they are timely, they get everything one, they are knowledgeable.
I've been very satisfied with the service there.
Good service, nice waiting room.
They just did a good job, the price was right.
Good price, I like thee people I deal with there, I had no issues.
They have good service, they are on time with scheduling, let you know everything wrong with your car and give you the best deals.
They were not very friendly when I walked in, nobody even addressed that I had walked in. They tried to sell me services that I didn't want. They also told me that there were issues with the car that definitely were not issues. For example, they told me that my brakes were shot, that my tires were bad, and they recommended a whole slew of other equipment they said needed to be fixed that I I had just had worked on by people that I trust more than them.
Good customer service and wait time. Wait time is low, the managers goes out his way to meet the customers needs.
They had fast service and they figured out what was wrong with the vehicle.
They do OK at a simple oil change or tire change, but if it comes to something more difficult I would not recommend them. They did a good job on my oil change, but it wasn't for the advertised price. They advertise an oil change for $15.95, but then they add on the tax and they charge $19.95.
They provided the alignment at a good price (on sale).
They were very fast, very efficient, and very friendly.
I like the place.
They are good.
Great customer service and seemingly unbeatable prices.
Reliable affordable car care.
Great customer service.
Customer service is fantastic, and I'm happy with the work done.
Very honest service and advice ...speedy turnaround.
Honest workers. Once, I had blown a fuse for my A/C and while they could have told me any number of things were wrong, they were honest in telling me it was just a $1 fuse.
Dennis always gives me prompt, courteous service.
Not sure pricing is fair. Seems a number is pulled out of air. Every recommendation is magically on sale today!!!