Been a long time customer. Surprised with sudden price increase for oil changes.
The staff was very friendly and make me feel comfortable.
When my front end alignment was not finished they told me it was gonna cost more to finish than I was told to begin with. I didn't bring enough money so now I need an alignment done properly and a new tire which is the opposite tire they told me I wouldn't have a problem with.
Everything was professional.
Was told I needed parts when i didn't.
Had everything explained to me in detail: what was the reason for the repair and how much pricing was. It was just an easier experience and I was treated better than I would have been anywhere else.
Very nice and friendly. Probably should have at least offered to check my check engine light when going over things that were needed for my vehicle.
I feel that service was prompt. My slot was ready at my appointed time. I was greeted with a pleasant attitude.
I had a front wheel alignment service performed on my vehicle and i had no issues so far.
Last experience was great, just 2 tire changes was done fast and satisfied.
It was a wonderful experience. Everyone was nice and friendly and explains everything in detail.I have recommended several people to go to Precision Tune. Thanks for a wonderful experience.
The gentleman that helped me was very kind and respectful and helpful.
Work done with knowledge of repairs needed. Great atmosphere. Very professional.
The prices are to high.
Very good service and a lot of knowledge at this shop.
Car was supposed to be aligned and it was not. Car is in same condition as when I took it there.
I keep going there.
Very friendly and explained everything. Total price too high. Will have to do work in parts.
They told me I needed a headlight restoration and it was a horrible job. I work hard for my money and when I go to have something done that you tell me I need done, I expect it to be done correctly.
Manager was nice and helpful. Took time to tell me a couple things could be done to my car but didn't pressure. I did notice today my car was pulling to right.
Good and honest staff.
I like the shop but every time you go there they have different machine running the place.
Work was done on time and to my satisfaction.
Thank you! I had two extra things to be fixed and they waited for the parts to arrive before they fixed it and installed those parts in a very short time. We did wind up spending some time there (four hours) but it wasn't their fault. I had to order the parts from Auto Zone and they put the parts in as soon as they arrived.
They are the best!
Appointment was at 3, wasn't seen til 4:30. Waste of my time.
It was ok. I won't go back though.
Richard over-charged me $400 for a tune up on a 20 year old car. Then basically said, 'oh well that's how the shop makes money'. I sat in the shop from 8am to 4pm and was 2 hours late for work.
I think the prices are a little high, but the people were very friendly. The issue I had was the mechanic not putting my hubcap back on my tire tight enough so it fell off somewhere on the road.
My experience was not good at all. I made an appointment 2 days prior to change my oil and have a list of things looked at for quote. When I went in for my appointment, the gentleman had not recorded anything I said while scheduling so I had to go over everything again, only to find out that there was no time to look at the things I requested. The oil change was performed but I was not invited to come back or set an appointment to look have a diagnostic complete. I was not happy at all.
Wonderful. Work done in a timely manner.
They were very courteous and very professional. Everything was very clean and they even had coffee. They cleaned my car and left it looking good. I was amazed.
I was pleased with the service. They were kind and cordial. I was there about an hour to the oil changed and I didn't mind the wait. I was able to wait outside and I didn't mind.
Satisfied. The whole thing from the customer service to the work service.
It was great and it was very professional.
It was fine.
They should try and make sure they can get the people in at their appointment time.
They were dealing with multiple people and when I came in with my vehicle, they examined it and they told me everything it needed done. They didn't charge me because they did not actually do any work. It was fast and convenient and I appreciated it.
They were very easy to get along with, they were reasonable, and they got it done on time.
They changed my oil and did a good job. Keep on doing the job they are doing.
It was a great experience. I like the customer service, I wasn't there for more than an hour and that is good. They were polite.
They were fine and we were happy with the service that we received.
Great job, really nice.
They were professional and courteous.
They do good work.
They are excellent.
The manager is good man.
Had brakes checked.
The wait time and the friendliness were great. Very pleasant atmosphere and the list was given to me to inform me of what my vehicle needed to pass inspection.
The service was good. I believe that they overcharge just a tad for minor things like replacing a bulb.
It was very nice.
Very helpful, considerate, hard working and informational.
I liked the review they did on my Jeep. I trusted their opinion.
It was timely service. They are friendly.
They are really good. They do good work. They are very polite. They are very nice people.
The price is always right. The guy that works there is pretty smart.
The manager was pleasantly and explained the job.
They are good.
It could be better, time wise. It takes too long.
It was a good service and they told you what was recommended.
It was in a timely matter, and they tell me actually what I need fixing.
Excellent service and always went out their way to make sure my car had got straight!
The staff was rude, the manager of the location was ignorant, the MD state inspector doesn't know how to do his job, they over charge women for things they don't even need done to their vehicle. The manager of the location cursed myself and my father after yelling at us.
Its a good place the people are friendly and have knowledge.
The service was excellent. Everyone was friendly. The service was time Appropriate.
I went for basic oil change & tech did not reset the sensor after servicing the vehicle. The oil change light is still on & it is annoying.
Convient for auto services and good pricing.
Problem noticeably was not resolved at first. Had to bring car back and complain until the issue was properly resolved.
They check my car and tell everything that I need to fix.
ALWAYS A GOOD JOB.
Average service and product.
I have had a bad experience and at the same time it's affordable.
Do not explain everything They just want me to buy more parts and pay more money.
Poor customer service nasty attitudes.
I heard a noise coming from my car, and after I went to them it was still making the noise. I also went in for an oil change and they said that I needed a belt changed, but they wouldn't tell me what it was for.
They do what I ask them. They do it right. I like the way they speak to people.
Always fast and courteous.
Great price, service, and friendly staff :)
The thing that they do is tell you what you already know is wrong.
The price was great. The service was great. It was done quickly.
They were very helpful. They got me out of there very fast.
You guys are the best . Best service. Thank You.
They do good work there. They are a little bit reasonable on prices.
One of my friends recommended them to me. I had my rotors and brakes done and they are squeaky. I do not know if it is their fault or not.
The staff were great. The manager explained everything. I had an issue with the vehicle and they had me bring it back and fixed it. They always kept me up to speed on what they were doing.
There's no follow up. Don't seem to have compassion. If I pay or not the other guys that owned the shop seemed to let me know what they found. Now I pay for what I asked for and then they send me on my way. Not happy with these owners. You can tell a lot of people are not satisfied by the amount of traffic there.
They were friendly and the most affordable in the area. Didn't try to up-sell me or anything else either.
They are slow, it takes so long to get in and out.
Everyone there is helpful and nice. They understand the most efficient process to repairing and maintaining my vehicle in an efficient manner. This means less loss of independence for me as I only have one vehicle.
Good service at a cheap price.
I received a card for a discount after my last visit so I could not use it.
Very fast. They do just what you want and don't ask do you want this or that. And cheap
Simply put, not satisfied with their service.
Courteous staff, reasonable prices.
The prices are great but sometimes the wait time makes it not worth it.
The service is good, as is the price, but there have been so many new faces.
Took to long. Worker stood around and talked and ate food.
They were very friendly and timely.
Most of the time they're too busy, it seems you have to be lucky to get your car serviced.
Great customer service along with competitive pricing. I only took my car to them when I lived in Salisbury.
The guys in there are great, love them. They never keep you waiting a long time and talk nice and explain everything.
The staff is wonderful.
I got an oil change and they didn't put the plug in right and all my oil came out.
Good prices, they seem to know what they are doing.
The personal there are top notch and their prices a fair!
Fast n friendly.
I have used the service for years, and have had no problems!