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Precision Tune Auto Care - 050-19

(410) 505-8267
129 Verified Reviews
ptac05019@precisionac.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
8:00am to 4:00pm

ADDRESS

409 Ritchie Hwy
Severna Park, MD 21146 USA

AUTO REPAIR EXPERIENCE

  • Wayne Danielczyk, Manager
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 26 Years of Car Repair Experience

Precision Tune Auto Care - 050-19 Reviews

OVERALL RATING

129 Verified Reviews
5 stars
(62)
4 stars
(36)
3 stars
(15)
2 stars
(2)
1 star
(14)
by - Verified Customer May 07, 2017

The employees at this location was extremely helpful and was very polite. I will be going back to this location to have anything done to my car.

by - Verified Customer May 04, 2017

I drop my car off and they call me when its done. No problems.

by - Verified Customer April 30, 2017

I ordered a Groupon deal for a premium oil change with them and was very happy with the service. I was able to make an appointment promptly and the staff was friendly.

by - Verified Customer April 28, 2017

The price was much higher than originally quoted. It felt like the old shell game when the pricing was explained.

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by - Verified Customer April 28, 2017

Everyone was very pleasant and professional. I highly recommend Precision Tune.

by - Verified Customer April 21, 2017

Very attentive.

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by - Verified Customer April 21, 2017

Car was done quicker than expected and price was reasonable. No surprises.

by - Verified Customer April 21, 2017

Very satisfied with service I received.

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by - Verified Customer April 13, 2017

Staff was friendly,made you feel welcome. Job was done in a timely manner. Would recommend there business. Great bunch of people who make you feel comfortable.

by - Verified Customer April 07, 2017

The personnel at the shop were very attentive, polite, professional, and were very honest with me regarding the expectations on repairing my car.

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by - Verified Customer April 05, 2017

I popped in to get work done due to an unexpected trip I had to take so I needed the work done right then and there while I waited and they did all I asked and quick and didn't charge me an arm and a leg! Definitely going back!

by - Verified Customer April 04, 2017

Was happy there was no line and work was done quickly. Was offered a cup of great coffee, area and bathroom very neat. Attendants were very friendly and very respectful. Was given a list of needed repairs. Look forward to having more work done there and to tell others about the shop and their excellent work.

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by - Verified Customer April 02, 2017

The district manager was at the service desk and provided good customer service! The oil change was done in a timely manner!

by - Verified Customer April 02, 2017

Good service and fair price.

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by - Verified Customer March 31, 2017

Precision Tune always do a good job!

by - Verified Customer March 28, 2017

Great experience, I will return.

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by - Verified Customer March 24, 2017

I usually just get oil change and tire rotation. I was given a fair estimate for additional work to be performed.

by - Verified Customer March 24, 2017

Service was great and treated professionally and with courtesy.

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by - Verified Customer March 20, 2017

Thanks for the good work.

by - Verified Customer March 17, 2017

I thought the repair went well until I tried to remove the spare tire to put my bike rack back. The bolts are on so tight I can't begin to budge them even when putting my entire weight into it. I now need a shop to loosen the bolts even though o was able to lose them from the factory settings when I first bought the car. It's just stupid & infuriating. Who needs a spare put on that tightly? Guess what?! Someone may need to actually use the spare and they can't.

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by - Verified Customer March 14, 2017

Oil change. Very fast and well done. Good job.

by - Verified Customer March 08, 2017

Satisfied overall w/the experience.

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by - Verified Customer March 07, 2017

Good prices and I have trust in them.

by - Verified Customer March 06, 2017

Good

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by - Verified Customer March 03, 2017

This is a great shop.

by - Verified Customer March 02, 2017

Great customer service.

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by - Verified Customer February 27, 2017

Pleasant, confident staff got the job done right. I'll be back!

by - Verified Customer February 22, 2017

I had brought another vehicle there prior but this was first for my Camry. Service was fast, accurate and the service rep was very helpful with explanations of suggested work I should consider. Excellent experience.

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by - Verified Customer February 21, 2017

Ben and team were courteous and provided excellent service

by - Verified Customer February 17, 2017

Rob and Ben were absolutely amazing.

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by - Verified Customer February 14, 2017

It was a great experience. I will definitely be back.

by - Verified Customer February 10, 2017

Called the store before I made the appointment for the oil change because there was a Groupon available. Spoke with guy on the phone and I was assured the Groupon will cover the oil change because my car did not need special oil. But during the appointment I was told it displays need special oil and had to pay for the oil and filter as extra.

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by - Verified Customer February 09, 2017

Very kind people. Work was done fast and at a good price.

by - Verified Customer February 07, 2017

Always do a good job.

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by - Verified Customer February 06, 2017

This most recent experience was not good. The appointment was not properly recorded so they were not prepared to do the work I requested when I made the appointment. It appears that even though they took the van back into the shop a second time and charged me for the alignment and rotate/balance the tires, that work was not actually performed.They also did not top off any of the fluids when they did my oil change. I was very disappointed with this visit. Perhaps this all happened because the regular store manager is out with a surgery.

by - Verified Customer February 05, 2017

The shop manager and mechanic questioned be 3-4 times about what was wrong with the vehicle. The shop manager had no information about me dropping my vehicle off again. The mechanic, who was not in uniform, wore a ragged and stained hoodie scoffed about my problems and rolled his eyes. I gave him the keys, he entered my car in his soiled clothes, with no paper mat, drove so aggressively around the parking lot that it scared my wife, who was waiting for me outside in another vehicle. While still giving information to the shop manager, who only wrote down my phone number, the mechanic abruptly parks the car and asks me to drive him around.

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by - Verified Customer February 05, 2017

The price I paid for brake pads and rotors was about $100 more than i expected to pay.

by - Verified Customer February 02, 2017

Oil change was quick and not the hassle of other services which was nice. Quick in and out and good price with the online coupon I printed. Will return.

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by - Verified Customer January 25, 2017

Awesome service

by - Verified Customer January 24, 2017

Groupon deal was great.

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by - Verified Customer January 22, 2017

It was good.

by - Verified Customer January 18, 2017

Good. I will go back.

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by - Verified Customer January 17, 2017

I brought my car in for an oil change; service was great however, I had a question about my tire sensor light and if they could check to see see if the sensors were faulty, the technician said that they were okay. I just think that as a courtesy he should have checked the air pressure in all my tires...and so I drove off with the tire sensor light still being displayed.

by - Verified Customer January 15, 2017

They are always good to work with and the prices are okay.

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by - Verified Customer January 12, 2017

Great shop.

by - Verified Customer January 12, 2017

Good

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by - Verified Customer January 08, 2017

I like this mechanic shop. The people there are nice and their work is of high quality.

by - Verified Customer January 05, 2017

Good deal offered on Groupon for the work that was performed.

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by - Verified Customer January 04, 2017

Thanks for doing a great job.

by - Verified Customer January 04, 2017

Good workers.

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by - Verified Customer January 02, 2017

Good service.

by - Verified Customer December 29, 2016

Wayne was knowledeable and friendly.

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by - Verified Customer December 28, 2016

Good experience. Will go again.

by - Verified Customer December 28, 2016

Great service.

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by - Verified Customer December 26, 2016

I feel I was over-charged for the parts considering it was a refurbished part. I was charged $285 for an alternator. Seemed unnecessary.

by - Verified Customer December 21, 2016

Very friendly staff. Efficient and clean.

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by - Verified Customer December 19, 2016

Me and my family will not go anywhere else for car repairs, oil changes, etc. They are the best.

by - Verified Customer December 18, 2016

Thank you for the great experience.

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by - Verified Customer December 18, 2016

Always great service.

by - Verified Customer December 15, 2016

I have used this location for some time and I have been happy with their service and honesty.

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by - Verified Customer December 14, 2016

I had my tires delivered to this place from Tire Rack. My appointment was at 8 in the morning and when I arrived to drop my car off, they said only two tires were there. They did not inform me of that, so I woke up early and attempted to drop my car off for nothing. When getting the tires put on my car, I was strongly encouraged to get my steering aligned and said no. When I picked my car up, the rims of my car were covered in black from changing the tires. They did not even wipe them off.

by - Verified Customer December 12, 2016

Great

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by - Verified Customer December 12, 2016

Service was good.

by - Verified Customer December 08, 2016

Great

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by - Verified Customer December 06, 2016

I felt overcharged.

by - Verified Customer December 01, 2016

Courteous, fair, and responsive.

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by - Verified Customer November 29, 2016

Oil change and did not have appointment but was serviced.

by - Verified Customer November 24, 2016

The manager was extremely courteous and professional. Definitely will go here again.

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by - Verified Customer November 24, 2016

The shop explained more to me when my uncle was on the line with me (I'm female). When I called to get more information, I seemed rushed off the phone prior to when my uncle was on the line. The prices are always fair and reasonable. The staff are usually nice. I've never had any serious problems with staff or service.

by - Verified Customer November 17, 2016

Very impressed with manager -- took time to make sure the part was covered under warranty and delivered my car to me to the restaurant next door. I was able to have lunch and get back to work on time! Excellent service.

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by - Verified Customer November 16, 2016

Customer service was good.

by - Verified Customer November 08, 2016

Very polite.

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by - Verified Customer November 07, 2016

I always take my car to this location for service. I feel that they are honest and don't try to rip me off. I am very happy with their service and they try to accommodate my schedule when making repairs. I always recommend this Precision Tune to all my friends and family.

by - Verified Customer November 02, 2016

Appointment was easy, took the car in on time, and did what was suppose to be done for a reasonable cost.

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by - Verified Customer December 08, 2015

Honest service. Not pushy and don't recommend unnecessary work.

by - Verified Customer December 03, 2015

I got the service that I asked for and they didn't try to force me in to getting other work done.

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by - Verified Customer December 02, 2015

Excellent work and a great price. They were helpful and fast.

by - Verified Customer December 01, 2015

A+++ service.

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by - Verified Customer November 30, 2015

I went in for an oil change and left with massive leakage, never before observed.

by - Verified Customer November 27, 2015

I like the convenience and cost.

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by - Verified Customer November 25, 2015

I like the service.

by - Verified Customer November 25, 2015

I felt like they were honest and they did good work.

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by November 25, 2015

Last time I got an oil change with tire rotation but later realized they hadn't topped off fluids, put air in my tires, or rotated them.

by - Verified Customer November 25, 2015

Good service and prices.

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by November 23, 2015

It was good but they did not fill my tires with air.

by - Verified Customer November 23, 2015

They have started the practice of saying all of the fluids need to be replaced, the serpentine belt was bad (with 20,000 miles), etc. I can go anywhere and get that.

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by - Verified Customer November 19, 2015

Convenient location, reasonable diagnostics and fair prices.

by - Verified Customer November 18, 2015

I just like their cheaper prices.

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by - Verified Customer November 17, 2015

They do such a great job and finish the job within time frame given. Very friendly.

by November 17, 2015

I got good service.

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by - Verified Customer November 14, 2015

I took the car in for a headlight not working and not only was it not fixed, they tried to tell me it was a wiring problem. When I took the car to another place for a second opinion they fixed it and had to correct some of the messed up stuff done by the folks at Precision Tune.

by - Verified Customer November 13, 2015

I feel like the job was done well and I am happy with how my vehicle is running after the service.

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by - Verified Customer November 12, 2015

They did ok with customer service but when they realized that they could not fix my car they charged me anyway for just looking at it.

by - Verified Customer November 09, 2015

They did a great job with my car and Wayne provides outstanding customer service.

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by October 31, 2015

I was pleased with the service.

by - Verified Customer October 30, 2015

Friendly and fast service.

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by - Verified Customer October 27, 2015

I felt like I was being taken! I ended up taking my car to another shop got more than I ORIGINALLY needed fixed and still paid less money!

by - Verified Customer October 22, 2015

The person at desk said I needed new brakes. After going to another repair place, it turns out my brakes are good, no need to replace.

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by - Verified Customer October 19, 2015

I was told my brakes needed complete overhaul. Before having them do the work I got a second opinion where I was told that was not the case Whatsoever. After using this precision tune many times for many cars I will no longer return.

by October 17, 2015

I was told on 2 separate occasions incorrect/unnecessary repairs were required.

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by - Verified Customer October 16, 2015

Manager is polite, prompt and thorough. Technicians are clean, and explain work to be done.

by - Verified Customer October 15, 2015

I tell people all the time they have the best oil change prices in town.

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by - Verified Customer April 14, 2014

Good service, trustworthy, convenient.

by - Verified Customer March 13, 2014

I like the quick service and very attentive employees.

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by March 04, 2014

I originally had my Struts/Shocks replaced on 3/5/14. They began to fail within two weeks. This appointment was handled well, and everything was covered under warranty, but within a week my shocks are failing again. I just dropped my car off for a 3rd time to get the shocks replaced again. Frankly, I wouldn't be going to this shop except that I've already paid to have the work done. This comes on the heals of having to have 1 of the two CV joints replaced in January redone at this shop as well. Ever since the management change at this shop a year ago, the quality of the work has gone down hill.

by - Verified Customer February 21, 2014

I have recommended people there and will again.

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by - Verified Customer February 20, 2014

They care about your service.

by - Verified Customer February 12, 2014

Have taken my cars there for the past 3 years. Very honest and helpful with any problems I have had.

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by - Verified Customer February 11, 2014

I think their rates are fair, and the service is good.

by - Verified Customer February 08, 2014

Great service.

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by - Verified Customer February 03, 2014

They are always helpful and do things as promised, when promised.

by January 29, 2014

My wife was 3 minutes late for the appointment and was told the appointment was given away. she was refused service.

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by - Verified Customer January 25, 2014

Not completely satisfied with Precision Tune.

by - Verified Customer January 25, 2014

I had new front disc brake pads and rotors installed on my 2005 Toyota Camry on 1/25. At the same time the rear brake drums and pads were cleaned. On April 10, I returned the car to Precision Tune as the brakes were making a sound. I was told that the front pads had overheated due to heavy braking and should be replaced with ceramic pads and that the rotors were warped and should be replaced. In addition, I was told that the rear brake pads and drums should be replaced. This work was performed on 4/10. Two days later I had to return the car to Precision Tune as thumping sound could be heard when the brakes were applied. This problem was diagnosed and new brake hardware was ordered. On 4/15 the new brake hardware was installed at no cost. Now the thumping sound has returned and I have made arrangements to return the car to Precision Tune on 4/23. This brake job has turned into a nightmare.

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by - Verified Customer January 18, 2014

I have confidence in them.

by January 17, 2014

Good service, good turn around time.

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by January 16, 2014

I spoke with the location manager and he was friendly and helpful with my inquirers. I received the same service once I arrived at the location as well.

by - Verified Customer January 04, 2014

Great service, great prices, great customer service.

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by - Verified Customer January 04, 2014

The staff at the shop are very friendly and helpful. Plus there are many coupons on their website.

by - Verified Customer January 03, 2014

I only had limited service (Oil & Filter Change), however, they were prompt, reasonably priced, and did not appear to "push" or "recommend" services beyond what I had requested.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Precision Tune Auto Care has been serving the local community since 2009 and has been providing Severna Park and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “honest”, “knowledgeable”, “accommodating”, “knowledgeable”, and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
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AMENITIES

  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MESSAGE FROM THE SHOP

Spanning four decades, Precision Tune Auto Care has kept vehicles in Severna Park safe and on the road. Just off of route 2, we are your number 1 place to find fast, convenient, and affordable solutions to all of your automotive repair and maintenance needs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
Get Directions to Precision Tune Auto Care - 050-19

Asset 71
HIGH QUALITY REPAIRS
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