As USUAL I was totally satisfied! I have never been disappointed! They are the BEST!
The personnel are always helpful and congenial!
Everyone was professional and courteous. I was from out of state and needed a quick repair to get home, 300 miles away. They tried every angle to get us out and bent over backwards to get it done - spent a lot of extra time redoing installation that wasn't their fault (truck kept blowing spark plugs). I cannot tell you how grateful that I worked with these guys, they didn't even raise the price when it took them a lot longer to get the job done. Gave them a hefty tip of $50 because I was so impressed and grateful, of which they tried not to take - but I made them. Thank them for me again.
Been taking all my family cars there for 10 + years. As great as usual.
I was pleased with the service provided.
It was a good experience!
We always have a great experience at precision tune of hunt valley.
Good honest people here.
I'm loyal to this shop the guys here have 100% gained my trust.
Other shop said I needed a new tire. Precision tune was able to do the repair and didn't charge for any extras. They were great!
The service was excellent.
The manager Stan was extremely friendly and helpful. Best customer service experience I have had in the 3 shops I have been to in the area.
Fast appointment, ordered parts that were not in stock and installed them the same day.
Great service, very professional employees, took a little longer than expected, not their fault at all-very tough glue!
I had a state inspection performed.
Love this shop, the guys are wonderful and do everything they can to get my car done ASAP for me.
The guys are great. I feel they are honest, hard-working, personable men who call me by name whenever I go in. I trust them to take care of me (my car) and I even enjoy the small talk in the car when they drop me at work 5 mins away.
Did what was agreed upon for $20 cheaper then estimated.
This shop was great. All staff was extremely friendly and professional, especially Damien. Truly felt like a trustworthy place which is hard to find.
Had my exhaust pipe welded and ready to go in time for me to make it to work. Less then an hour and I didn't even have an appointment!!
A wonderful experience. I've been going for about 6 years now.
I brought my car in for an oil change & to see if it was due for a scheduled maintenance. As always, Jason was very honest, explained to me what, if any (because he has never recommended nor pressured me to pay for unnecessary work), repairs were needed & provided me the price estimate up front. Which always ends up being extremely close, if not the exact total amount I end up paying. Btw, Jason advised that the next scheduled maintenance is not for another several thousand miles. Therefore, instead of having the maintenance done before schedule & charging me for it, he instructed me to bring it back when it is actually due for maintenance. That's honesty you rarely, if at all, get at other shops.
Excellent and fast service!
Great customer service.
My experience was wonderful! Will definitely return!
Cut my stud and neglected to tell me. Would have rather had it replaced rather then modified without permission
Always treated with decency and respect. The only shop I'll take my car to.
They were awesome.
Been going to these guys for years.. Great people!
I have to stop by there twice for checking fog light is working for inspection. I drove to shop from Ellicott city. They told me I can stop by anytime because its just minor thing. But when I got there the first time they didn't wanna do it so I had to come back there next day again. I had to drove 35 min to get there shop twice is unnecessary for just to see light is working or not.
Excellent service every time I come.
Took too long.
Everyone was very nice and treated me with respect.
Your shop provided me with excellent service, much better than Chevy Dealer.
Very courteous and friendly. Kept me informed about all stages of work.
First off I was on a road trip from TX to NY and back, a really far journey and on my way back heard a noise every time I accelerated, car was shaking. I tried to Web MD the car and look up what the noise could be based off symptoms pointed to axle, so the nearest shop was Precision, somewhere in Maryland, RepairPal referred me to. I was a bit on guard they would try 'mansplaining' to me what the issue was with my car, but they were actually really cool, easy going and more understanding and willing to help me get back on the road than I expected. They replaced the axle, did an alignment, an oil change took a day or two to get OEM parts, but after the repair the car felt better than it had when I started the trip!! Thank you for being patient with me, Damien and crew. I highly recommend. They are straight up and do great work!
Excellent as always.
I'm always impressed by how personal yet professional the guys are at the shop. They always treat me right and do awesome work
Always top notch service. I'll say this: if Chuck Norris lived in Maryland he would use Precision Tune on York Road in Hunt Valley...he would...
My experience was good.
Nolan and Damien were excellent representatives. Friendly, polite, and customer service oriented. I'd return to this shop based on them alone.
I trust these guys. They do quality work and demonstrate pride in that work.
Always great service and fair prices.
The wrong part was ordered the first time so I had to bring my car back.
The folks at Precision Tune are wonderful! I brought my car in for a rattling noise expecting the worse, turns out it was only a rock that was stuck between my control arm and sway bar! Super reasonable! Excellent service! Totally recommend for all maintenance issues!
These guys look for problems with your car and try to charge you top dollar.
Great service and experience. I am always treated well there.
I will return to get the rest of my work done in coming time.
Horrible. They forgot to put anti freeze in my car doing my oil change I paid money to get. Fluids topped off and they filled everything but that and my car locked up on me had to add water.
Excellent work. When they make recommendations for future work, it means that the car really needs it done.
You're all awesome as usual!
A two hour job took five and I was late to work.
A $100 deductible on a warranty service ended up costing me over $500 on a new key that had to be cut and reprogrammed in order for my car to work. Wasn't given any choice in the matter and had to wait an extra day to pick up my car.
Came in for a state inspection, said it would take an hour but was finished in 45 mins. Very friendly atmosphere. Couldn't be happier!
Overall experience was good.
Our family has been more than a satisfied customer. Thanks for taking good care of our cars.
He told me what I need to do to get it fixed. I'm glad he told me so I wouldn't spend any more money than I already had.
Employees were professional and friendly.
Everything was as expected and the staff was nice.
Always a great job.
Very professional. Excellent service.
Waste of time and money.
Customer service was outstanding.
The service personnel are thorough in identifying items of concern and honest in helping the customer develop a timetable for the repairs if they do not require immediate attention.
The guys always do a great job.
Jason and the other employees that I interacted with were all very helpful and respectful. Jason in particular. He did a very good job of listening to me when I explained the issue with my Subaru and then he explained very well what he and your technicians learned when diagnosing my car. He, or someone else, took it upon himself to research online possible issues with my car in connection to the warning lights that were coming on and was able to figure out the correct way to remedy the issue. I was very impressed with him and would bring my car back to this shop because of my interactions with him.
Precision Tune was great. They fixed a work order for me as a walk-in.
A big thumbs up for the Precision Tune team. Thank you as always.
I love this shop. I only trust this location to get the work done. Nolan, Stan, and their team are the only honest mechanics I've ever met.
Good customer service.
I have always felt comfortable and respected when I go to this Precision Tune. The staff are very nice and professional.
I had to wait about 45 minutes for a filter to arrive.
Love you guys!
Been going to Hunt Valley Precision Auto for almost 6 years now. Love the place and the people.
Long time customer.
Jason was great. Made time for me, explained things well, and ordered parts so that they came in very quickly.
Always great service.
Everyone in the shop is courteous and lets you know exactly what is necessary. They are fair and do not try to get you to fix things that aren't broken. I highly recommend this shop.
Thank you very much.
Very good repair shop.
A busy shop but they worked me in to meet a deadline for emissions inspection. After 800 miles of driving, the check engine light is still off, so I think they fixed the problem!
Good service and nice people.
I got a MSI done and I was very pleased with the service. I recently got the repairs done to my vehicle and I have another appointment to make sure everything was fixed properly.
Nolan, Stan, Jason and all of the Hunt Valley team are so AWESOME! They have the best customer service.
I always choose Precision. They give sound advice and do good work!
Very good service and fair prices.
Great service and team always!
My tires were rotated the wrong way and they didnt carry a part that was needed. Had to wait longer than promised
Very knowledgeable techs who let me know what was wrong with my vehicle.
Nealon and his guys are polite and courteous. They do the work, recommend the fixes, and give you the information needed for you to make the decisions on your car.
Horrible experience. Feel I was overcharged for the quality of work done. I had a good experience there before but would never go back.
I have nothing to say but I am always satisfied and happy with the service. They are all nice and will explain everything that you need to know.
I'll be back again for future business.
I was never emailed my receipt therefore not notified of things that were checked.
It was fine.
As always, wonderful service!
Did a great job!
Nolan, Jason, and the crew are top notch professionals who know what they are doing and can make you understand even though you're not knowledgeable about auto repair.
Very good service and I was very happy leaving with my car.
These guys were competent and efficient, and explained what I needed to know. I really appreciate it. We had a rare brake problem that was hard to diagnose because it's just not seen often. They have done consistently good work.
Excellent customer service from Damien, Stan, and Jason!
Took my car in for an oil change and now it drives a whole lot different. I felt the difference soon as I pulled off. Great customer service and all, but very shaky.
Great service and price, I am a recurring customer because of this.
The merchant broke my oil filter compartment and tried blaming the damage on elsewhere which it wasn't. I don't think that young man had right tool to detach the filter. He was too busy from my observation being on the cell phone. Won't ever come back or recommend Precision to anyone. My experience was good until then.
Excellent prompt courteous service from opening the door on the way in to closing it on the way out.
Great customer service.
Stan, Nolan, and everyone at the shop are awesome. My family and I have been going only to them for 12 or so years.
The staff was nice and friendly and the service was promptly. I went in for an oil change and it took 30 minutes, which was less than I expected.
This is hands-down the friendliest, fastest, and most honest shop I've ever been to! 10 out of 10! I would take any of my vehicles there and highly recommend anyone else do the same! They do not cut corners and are as honest as it can be!
These guys are of the few that you can trust.
The staff are sincere and straightforward, the service is good and the quality of parts seems acceptable.
Mark is the best but front guys too.
Jason was so helpful and friendly. The service provided was awesome! My car broke down on my birthday and Jason and the team was very thoughtful and looked out for me.
Fast and professional.
They were courteous and timely. They didn't hesitate to give me a written estimate and worked with me on scheduling my repair.
The fellows at this location keep you informed during the entire process.
Stan and the crew provided expert level work for a rear end rebuild.
Clean, well lit. Knowledgeable employees. Responsive.
I was in and out of the shop quickly. My car runs great. Also the technicians are very polite and helpful.
Have had great work at a fair price in the past here, but this time there was confusion about differential fluid and transmission fluid and I had them adjust the parking brake, but it still doesn't hold on inclines.
I am always very happy with the customer service and the quality of their work at this location.
Very knowledgeable technicians.
Staff was extremely friendly and courteous. Only had an oil change, but they had me in and out in for a short period of time.
Stan was extremely fair, and concerned with getting my vehicle diagnosed.
I absolutely love Precision Tune Auto Care! Great customer service & they treat you like family! You will never leave stressed out or unsatisfied.
Always super courteous, and helpful. They always tell me the good, and the bad about each situation, and help to make educated choices. They do not sell you something just because. They do the work quickly, and efficiently. So happy to have Precision as my garage!
Very friendly staff. Easy to get an appointment.
Honest repair shop with integrity. Have been using them for years.
Courteous and professional service by manager and owner.
Repaired my small issue with no cost to me.
Excellent people. Knowledge second to none. And they listen to you & explain everything in detail. Great shop!!! Stan, the manager is just awesome!
My usual local mechanic, I've visited for years and have no intention of switching to another shop. Friendly service staff.
They were very helpful and it was a pleasure going there.
They accommodated me without an appointment and had the issue resolved quickly.
I think the tech let air out of tire making it appear as if tire needed replacing, bit there was nothing wrong with the tire.
I love Precision Tune. I always come here for servicing my car.
Great customer service, fast work.
Friendly staff, not pushy and informative.
Very friendly and the work was completed in the time they stated.
I appreciate the efficiency with which my service appointment was managed.
I have come to expect only excellence at this specific location, and as usual, they wowed me with fast and friendly service.
I love this shop for routine maintenance, but not so much for body work. This most recent visit was a "last chance" effort because my previous body work experience did not go well. When I dropped my car off to have the bumper replaced, I was told it could be done in a day. Then, I was told it would take 3 days. When I asked Stan how long I should reserve my rental car, he told me a week "just to be on the safe side". It took 9 days total for me to get my car back and $200 extra for my rental car. Even my car insurance company told me this was unacceptable and that they were quoted a 3 day turnaround for their estimate. This situation mirrors the previous experience I had with body work to my car. Aside from the long wait, and the financial hit I took, the staff were very friendly and accommodating in picking me up and dropping me off.
The guys at Precision Tune are very kind and went out of their way to help me get the best price for the repairs that they performed on my car. They also surprised me with an added repair for free. Amazing people ! Would recommend them over and over again.
Great people, great service, great prices!
Work was done correctly and vehicle completed in a timely manner. The staff was courteous and professional.
Very professional and complete service with a smile.
Very easy, they got me in and out quickly.
The staff and manager we very professional and completed my scheduled service ahead of schedule.
Professional, polite and quick service.
Great customer service. Guys friendly and fast service.
Very friendly service tech.
Everybody there is so helpful, knowledgeable, and great!
Helped me out quickly and with no charge - I had a piece dragging under my car. Truly grateful!