Precision Tune Auto Care - 050-12

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warfieldauto@comcast.net
11015 York Rd
Hunt Valley, MD 21030 USA
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18:00
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OPEN NOW
Th
8:00am to 6:00pm
OPEN NOW
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
8:00am to 4:00pm
W
8:00am to 6:00pm
Call now:
(410) 202-8944
52 Verified Reviews

Auto Repair Experience

  • Nolan Warfield, Manager
  • Established 2006
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 63 Years of Car Repair Experience
RepairPal Scorecard

The Hunt Valley location of Precision Tune Auto Care has been serving the local community since 2006. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “knowledgeable”, “courteous”, “professional”, "helpful", and “amazing”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Nolan Warfield, Manager
  • Established 2006
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 63 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

107 Verified Reviews
5 stars
(73)
4 stars
(24)
3 stars
(4)
2 stars
(1)
1 star
(5)
by - Verified Customer January 09, 2017

Employees were professional and friendly.

by - Verified Customer January 08, 2017

Great.

by - Verified Customer December 21, 2016

Long time customer.

by - Verified Customer January 06, 2017

Very professional. Excellent service.

by - Verified Customer December 14, 2016

Good service and nice people.

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by - Verified Customer December 26, 2016

I love this shop. I only trust this location to get the work done. Nolan, Stan, and their team are the only honest mechanics I've ever met.

by - Verified Customer January 04, 2017

Waste of time and money.

by - Verified Customer January 05, 2017

Excellent

by - Verified Customer January 02, 2017

Great experience.

by - Verified Customer January 01, 2017

The service personnel are thorough in identifying items of concern and honest in helping the customer develop a timetable for the repairs if they do not require immediate attention.

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by - Verified Customer December 22, 2016

Love you guys!

by - Verified Customer December 22, 2016

Been going to Hunt Valley Precision Auto for almost 6 years now. Love the place and the people.

by - Verified Customer December 18, 2016

Thank you very much.

by - Verified Customer December 01, 2016

My tires were rotated the wrong way and they didnt carry a part that was needed. Had to wait longer than promised

by - Verified Customer December 28, 2016

The guys always do a great job.

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by - Verified Customer December 26, 2016

Precision Tune was great. They fixed a work order for me as a walk-in.

by - Verified Customer December 26, 2016

A big thumbs up for the Precision Tune team. Thank you as always.

by - Verified Customer December 27, 2016

Jason and the other employees that I interacted with were all very helpful and respectful. Jason in particular. He did a very good job of listening to me when I explained the issue with my Subaru and then he explained very well what he and your technicians learned when diagnosing my car. He, or someone else, took it upon himself to research online possible issues with my car in connection to the warning lights that were coming on and was able to figure out the correct way to remedy the issue. I was very impressed with him and would bring my car back to this shop because of my interactions with him.

by - Verified Customer December 25, 2016

Good customer service.

by - Verified Customer December 22, 2016

I had to wait about 45 minutes for a filter to arrive.

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by - Verified Customer December 22, 2016

I have always felt comfortable and respected when I go to this Precision Tune. The staff are very nice and professional.

by - Verified Customer December 20, 2016

Always great service.

by - Verified Customer December 20, 2016

Jason was great. Made time for me, explained things well, and ordered parts so that they came in very quickly.

by - Verified Customer December 15, 2016

A busy shop but they worked me in to meet a deadline for emissions inspection. After 800 miles of driving, the check engine light is still off, so I think they fixed the problem!

by - Verified Customer December 18, 2016

Everyone in the shop is courteous and lets you know exactly what is necessary. They are fair and do not try to get you to fix things that aren't broken. I highly recommend this shop.

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by - Verified Customer December 16, 2016

Very good repair shop.

by - Verified Customer December 08, 2016

Excellent!

by - Verified Customer December 01, 2016

Horrible experience. Feel I was overcharged for the quality of work done. I had a good experience there before but would never go back.

by - Verified Customer December 12, 2016

I got a MSI done and I was very pleased with the service. I recently got the repairs done to my vehicle and I have another appointment to make sure everything was fixed properly.

by - Verified Customer December 06, 2016

Nolan, Stan, Jason and all of the Hunt Valley team are so AWESOME! They have the best customer service.

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by - Verified Customer December 02, 2016

Great service and team always!

by - Verified Customer November 28, 2016

I have nothing to say but I am always satisfied and happy with the service. They are all nice and will explain everything that you need to know.

by - Verified Customer November 27, 2016

I'll be back again for future business.

by - Verified Customer November 20, 2016

Did a great job!

by - Verified Customer November 15, 2016

Took my car in for an oil change and now it drives a whole lot different. I felt the difference soon as I pulled off. Great customer service and all, but very shaky.

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by - Verified Customer December 04, 2016

I always choose Precision. They give sound advice and do good work!

by - Verified Customer December 02, 2016

Very good service and fair prices.

by - Verified Customer December 01, 2016

Satisfied

by - Verified Customer December 01, 2016

Very knowledgeable techs who let me know what was wrong with my vehicle.

by - Verified Customer December 01, 2016

Nealon and his guys are polite and courteous. They do the work, recommend the fixes, and give you the information needed for you to make the decisions on your car.

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by - Verified Customer November 10, 2016

Great customer service.

by - Verified Customer November 03, 2016

Good

by - Verified Customer November 18, 2016

These guys were competent and efficient, and explained what I needed to know. I really appreciate it. We had a rare brake problem that was hard to diagnose because it's just not seen often. They have done consistently good work.

by - Verified Customer November 25, 2016

I was never emailed my receipt therefore not notified of things that were checked.

by - Verified Customer November 20, 2016

As always, wonderful service!

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by - Verified Customer November 14, 2016

Excellent.

by - Verified Customer November 06, 2016

Stan, Nolan, and everyone at the shop are awesome. My family and I have been going only to them for 12 or so years.

by - Verified Customer November 10, 2016

Excellent prompt courteous service from opening the door on the way in to closing it on the way out.

by - Verified Customer November 04, 2016

The best.

by - Verified Customer November 10, 2016

The merchant broke my oil filter compartment and tried blaming the damage on elsewhere which it wasn't. I don't think that young man had right tool to detach the filter. He was too busy from my observation being on the cell phone. Won't ever come back or recommend Precision to anyone. My experience was good until then.

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by - Verified Customer November 18, 2016

Nolan, Jason, and the crew are top notch professionals who know what they are doing and can make you understand even though you're not knowledgeable about auto repair.

by - Verified Customer November 18, 2016

Very good service and I was very happy leaving with my car.

by - Verified Customer November 17, 2016

Excellent customer service from Damien, Stan, and Jason!

by - Verified Customer November 10, 2016

Great service and price, I am a recurring customer because of this.

by - Verified Customer November 24, 2016

It was fine.

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by - Verified Customer October 15, 2016

The staff was nice and friendly and the service was promptly. I went in for an oil change and it took 30 minutes, which was less than I expected.

by - Verified Customer October 14, 2016

This is hands-down the friendliest, fastest, and most honest shop I've ever been to! 10 out of 10! I would take any of my vehicles there and highly recommend anyone else do the same! They do not cut corners and are as honest as it can be!

by - Verified Customer October 14, 2016

Efficient.

by - Verified Customer October 14, 2016

These guys are of the few that you can trust.

by - Verified Customer October 14, 2016

The staff are sincere and straightforward, the service is good and the quality of parts seems acceptable.

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by - Verified Customer October 13, 2016

Jason was so helpful and friendly. The service provided was awesome! My car broke down on my birthday and Jason and the team was very thoughtful and looked out for me.

by - Verified Customer October 13, 2016

Mark is the best but front guys too.

by October 12, 2016

Fast and professional.

by - Verified Customer October 11, 2016

They were courteous and timely. They didn't hesitate to give me a written estimate and worked with me on scheduling my repair.

by October 07, 2016

Satisfied

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by - Verified Customer October 07, 2016

The fellows at this location keep you informed during the entire process.

by October 07, 2016

Stan and the crew provided expert level work for a rear end rebuild.

by October 06, 2016

Great

by - Verified Customer October 06, 2016

I was in and out of the shop quickly. My car runs great. Also the technicians are very polite and helpful.

by - Verified Customer October 06, 2016

Clean, well lit. Knowledgeable employees. Responsive.

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by - Verified Customer October 04, 2016

I am always very happy with the customer service and the quality of their work at this location.

by - Verified Customer October 04, 2016

Very knowledgeable technicians.

by October 04, 2016

Have had great work at a fair price in the past here, but this time there was confusion about differential fluid and transmission fluid and I had them adjust the parking brake, but it still doesn't hold on inclines.

by - Verified Customer July 18, 2016

Staff was extremely friendly and courteous. Only had an oil change, but they had me in and out in for a short period of time.

by - Verified Customer July 18, 2016

Stan was extremely fair, and concerned with getting my vehicle diagnosed.

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by - Verified Customer July 18, 2016

I absolutely love Precision Tune Auto Care! Great customer service & they treat you like family! You will never leave stressed out or unsatisfied.

by - Verified Customer July 16, 2016

Always super courteous, and helpful. They always tell me the good, and the bad about each situation, and help to make educated choices. They do not sell you something just because. They do the work quickly, and efficiently. So happy to have Precision as my garage!

by - Verified Customer July 16, 2016

Very friendly staff. Easy to get an appointment.

by - Verified Customer July 16, 2016

Honest repair shop with integrity. Have been using them for years.

by July 15, 2016

Courteous and professional service by manager and owner.

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by July 14, 2016

Repaired my small issue with no cost to me.

by - Verified Customer July 13, 2016

Excellent people. Knowledge second to none. And they listen to you & explain everything in detail. Great shop!!! Stan, the manager is just awesome!

by - Verified Customer July 13, 2016

They were very helpful and it was a pleasure going there.

by July 13, 2016

My usual local mechanic, I've visited for years and have no intention of switching to another shop. Friendly service staff.

by - Verified Customer July 12, 2016

They accommodated me without an appointment and had the issue resolved quickly.

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by - Verified Customer July 11, 2016

I think the tech let air out of tire making it appear as if tire needed replacing, bit there was nothing wrong with the tire.

by - Verified Customer July 09, 2016

I love Precision Tune. I always come here for servicing my car.

by July 01, 2016

Great customer service, fast work.

by - Verified Customer June 27, 2016

Friendly staff, not pushy and informative.

by - Verified Customer June 25, 2016

Very friendly and the work was completed in the time they stated.

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by - Verified Customer June 24, 2016

I appreciate the efficiency with which my service appointment was managed.

by - Verified Customer June 24, 2016

I have come to expect only excellence at this specific location, and as usual, they wowed me with fast and friendly service.

by June 21, 2016

Excellent service.

by June 21, 2016

I love this shop for routine maintenance, but not so much for body work. This most recent visit was a "last chance" effort because my previous body work experience did not go well. When I dropped my car off to have the bumper replaced, I was told it could be done in a day. Then, I was told it would take 3 days. When I asked Stan how long I should reserve my rental car, he told me a week "just to be on the safe side". It took 9 days total for me to get my car back and $200 extra for my rental car. Even my car insurance company told me this was unacceptable and that they were quoted a 3 day turnaround for their estimate. This situation mirrors the previous experience I had with body work to my car. Aside from the long wait, and the financial hit I took, the staff were very friendly and accommodating in picking me up and dropping me off.

by - Verified Customer June 15, 2016

The guys at Precision Tune are very kind and went out of their way to help me get the best price for the repairs that they performed on my car. They also surprised me with an added repair for free. Amazing people ! Would recommend them over and over again.

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by - Verified Customer June 11, 2016

Great people, great service, great prices!

by - Verified Customer June 06, 2016

Great service.

by - Verified Customer June 03, 2016

Work was done correctly and vehicle completed in a timely manner. The staff was courteous and professional.

by - Verified Customer May 31, 2016

Very professional and complete service with a smile.

by May 27, 2016

Very easy, they got me in and out quickly.

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by - Verified Customer May 24, 2016

The staff and manager we very professional and completed my scheduled service ahead of schedule.

by - Verified Customer May 20, 2016

Professional, polite and quick service.

by May 18, 2016

Good shop.

by - Verified Customer May 13, 2016

Great customer service. Guys friendly and fast service.

by - Verified Customer May 11, 2016

Very friendly service tech.

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by - Verified Customer May 05, 2016

Everybody there is so helpful, knowledgeable, and great!

by - Verified Customer May 04, 2016

Helped me out quickly and with no charge - I had a piece dragging under my car. Truly grateful!

3 verified customers did not leave comments but provided these ratings:
by Ray, Jens
by Ben
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