Precision Tune Auto Care is the fast, convenient and affordable solution to all of your car repair and routine vehicle maintenance needs.
Precision Tune Auto Care - 050-03
Baltimore, MD 21206 USA
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Early Bird Dropoff
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Military Discount
- Open Saturday
- Shopping Nearby
- Wireless Internet
Makes We Serve
- Land Rover
I have been going there for a while and my sister goes there as well and so does my other sister. We are pretty familiar with the crew that works there and like the service.
They had a groupon. They were fast and friendly.
They were quick.
They told me I needed work done to my car that didn't need to be done. He was trying to tell me that I needed 1,500 dollars worth of work, but he didn't even tell me the work that actually needed to be done. I only went in there for an alignment.
I don't think they did all the things that they said they were going to do. They put it in the papers that they did service the car. I was there almost all day but I understand I got there late, but they ordered the wrong part and they charged me for it, which was wrong. I have been in the hospital and I haven't been able to follow up on anything because I just came home and I didn't think they did what they said I feel like I left there with my car being the same with the same problems.
I have been here plenty of times always a good job good customer service.
The guy I spoke with the first time he was great. I went back a second time and the service was not that good I think that it was because there was a newer person at the desk.
I went in to get my oil changed, and I was the first person there. I was the third person out. I asked the gentlemen working the front desk why I was the third person out when I was the first person in, and he proceeded to tell me they must have made a mistake when they put the order in. I asked him how they could make that mistake, and we got into a verbal back and forth. They were like, what was the big deal as long as the job got done. I didn't like the customer service at all.
Very nice shop. Didn't have an appointment and was still in and out.
I been going to Precision for many years with all of my cars and always received high quality services with a pretty comfortable atmosphere while waiting.
The wait time can be long.
I went in to have a transmission mount and came out sounding like my car is going to fall apart.
They were courteous and knowledgeable, and explain to me what was being done to my car and other services that I needed to take care of soon.
It was excellent.
They finished everything in a timely manner.
They fixed the problem fast and right way normal. I like their pricing.
Because its always something when I try to use coupons.
I've been going here for over 20years and always get good service with no problems and great results.
I have always gotten good service at this location.
I received great service.
Great customer service.
Service is always good there.
I waited 2 hours for service.
The mechanics were helpful, friendly, communicative, efficient, and honest. They fixed the issue and didn't add any extra unneeded fixes on. My truck runs well.
Very friendly staff, extremely accommodating, and honest.
Customer service was excellent.
They got me in and out fast this time, but other times I had to wait a little longer than expected.
The front desk attendant was very pleasant and helpful. I also did not have to stay long.
They always do an excellent job on my car and good customer service.
The employees were super nice.
I received remarkable customer service. The mechanic made sure that I understood what needed to be fixed on my car. They weren't out to get my money, but were there to help me.
Quick and quality service.
The staff was friendly, professional and courteous. I just need a couple more visits to make this a perfect rating.
I thought they could have done a better job at explaining what the issue was. I would have preferred to speak directly to the mechanic that worked on my vehicle.
The customer service was great and it was quick.
Great mechanic Jay. Great front end staff, they know me and my dog by name. Fast service.
The service was excellent and the guys there was very nice and pleasant.
I had a good experience there.
Excellent customer service and no pressure to have unnecessary work done.
My experience was very good they were very knowledge about my car.
The work was fast. People were extremely friendly.
They were kind, quick and got the job done.
Poor service. I watched manager turn away more than 10 customers before noon on a Saturday because he said he had to many cars already but he closed the shop on Sundays. Manager was friendly but unprofessional to me. I got to shop around 8 am and didn't leave until around 3 for just a oil change and oil leak check. Also had a friend of his bring car around back to check out problem with hers she was only in shop bout 30 mins.
I know that at least one mechanic is good. I do not know about the others.
My vehicle didn't get all the attention it needed due to machine malfunctions. The following week the machine was fixed and the price of an alignment also rose.
I have been going to this precision tune 10 plus years and have never had any kind of problems with service.
Not my repair place of choice.
I REALLY LIKE THE HELP THAT I GOT FROM THEM. THEY KNEW A LOT ABOUT MY CAR TO KEEP ON THE ROAD.
Customer service is always good and they do a good job with my car maintenance.
I always receive great service and recommendations from Jason.