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Precision Tune Auto Care 043-31

(804) 729-0434
59 Verified Reviews
ptac04331@precisionac.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
8:00am to 2:00pm

ADDRESS

34 S Crater Rd
Petersburg, VA 23803 USA

AUTO REPAIR EXPERIENCE

  • Annemarie Crabtree, Manager
  • Established 2010
  • 3 Auto Repair Mechanics on Staff
  • 78 Years of Car Repair Experience

Precision Tune Auto Care 043-31 Reviews

OVERALL RATING

59 Verified Reviews
5 stars
(27)
4 stars
(13)
3 stars
(9)
2 stars
(6)
1 star
(4)
by - Verified Customer April 11, 2017

The repairs was done well...However the engine been on intermittently since we left.

by - Verified Customer April 06, 2017

Things were done on schedule and service was fine.

by - Verified Customer March 16, 2017

They have done a good job on my van but it was not ready.

by - Verified Customer March 12, 2017

Bought a Groupon for an oil change and alignment check. Made an appointment and arrived a little early they took my car in immediately. The service preformed only took 20 minutes. Excellent service. They did not try to pressure me into any unnecessary work and did not charge me any extra.

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by - Verified Customer March 01, 2017

Great service. Favorite shop.

by - Verified Customer February 27, 2017

Great shop! The staff are courteous and professional.

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by - Verified Customer February 26, 2017

I had a windshield put in and they did not put the strip back around my windshield called back to the shop they said they would call me back and never called still have not gotten the strip put back around my windshield yet. Have to keep calling until its taken care of. Not happy about this at all..

by - Verified Customer February 21, 2017

Numerous appointments made with Ann and cancelled due to weather (rain). Finally, the weather looked dry for four days. Even the tech agreed when he checked the weather on his phone. The job was superb. Ann feels to me like a new 'friend' from the numerous talks we have had over months of bad weather. Sadly, within 20 minutes of leaving, it POURED down rain and I called Ann, practically crying. She said that if damage shows, to let her know and she will help me. I am retired and living on mere S.S.. I will go by and visit her so she and Mike can have a look. Superior service to me and to those I overheard coming into the shop for work. Ann delivers!

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by - Verified Customer February 10, 2017

I was in and out fairly quickly. Very good service.

by - Verified Customer January 24, 2017

It was a decent visit.

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by - Verified Customer January 04, 2017

It was good.

by - Verified Customer January 03, 2017

Good experience.

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by - Verified Customer December 25, 2016

Excellent work.

by - Verified Customer December 22, 2016

Always satisfied. Everyone there is friendly.

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by - Verified Customer December 19, 2016

As a female customer I feel like my needs were met well and I wasn't pressure to pay for unnecessary repairs.

by - Verified Customer December 16, 2016

Excellent service.

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by - Verified Customer December 06, 2016

Had an appointment but was very impressed a the time they finished my car. Was less than 20 minutes.

by - Verified Customer December 06, 2016

This is one of the best shops I've ever been to. All the workers there are great people and very courteous in helping their customers. Great job guys.

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by - Verified Customer November 11, 2016

It's never a dull moment! The receptionist always greet you with a smile or by your name if she know it they make you feel right at home.

by - Verified Customer August 26, 2016

Love the Manager always gets me in and gives great customer service.

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by - Verified Customer May 21, 2016

They messed up one thing and fix another.

by - Verified Customer May 13, 2016

Great and friendly.

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by - Verified Customer May 06, 2016

Too long a wait.

by May 05, 2016

They were good.

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by - Verified Customer May 04, 2016

Phenomenal work. Went to many shops for a four wheel alignment and they done it wrong. This shop got me straight.

by - Verified Customer November 23, 2015

They did a good job and it did not take all day.

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by - Verified Customer November 23, 2015

Very friendly place to go to, they work pretty fast and get the job done.

by - Verified Customer November 21, 2015

Overall it was to much miscommunication. Some automotive places should tell you what they did and these guys did not.

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by - Verified Customer November 19, 2015

They were good. They only had one person working but it was still good service.

by - Verified Customer November 18, 2015

They have got the best deal for oil changes around when they have their sales. That is why I go there.

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by - Verified Customer November 18, 2015

It was great customer service.

by November 16, 2015

The service was good. The relationship between the customer and employee is very good and honest. The people are friendly and professional. The coffee is good. They get a little busy at the end of the month due to people needing their inspections done.

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by - Verified Customer November 16, 2015

They were friendly and they told me everything before fixing a problem.

by - Verified Customer November 14, 2015

They are professional, quick and they have confidence in their work.

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by - Verified Customer November 14, 2015

It was good service.

by November 14, 2015

Not very good customer service.

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by - Verified Customer November 14, 2015

It is near where I live and the people are very polite.

by - Verified Customer November 12, 2015

I like the service, staff is friendly, car was done in a timely manner.

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by - Verified Customer November 12, 2015

The wait time was a little longer than expected and they gave me a projection ticket and a list of things that needed work done.

by November 11, 2015

I initially went there for a tire rotation, he charged additional twenty dollars to look at my car, I needed the alignment, but I did not do it. On top of it , twenty to look at it, and it was almost an alignment, but charged me on top of it roughly 40.00. It was too much money. That was the first time I went and I won't go back.

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by - Verified Customer November 07, 2015

Good service, kind of slow but overall good service.

by - Verified Customer November 05, 2015

They were really good people they asked and answered a lot of questions.

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by - Verified Customer November 04, 2015

Service was friendly and efficient.

by - Verified Customer November 03, 2015

The wait was a little longer than I expected.

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by November 03, 2015

They were nice but I tried using a groupon for an oil change so I only had to pay 25 dollars. They didn't clarify the price and I ended up paying 70 dollars so the groupon didn't even matter.

by - Verified Customer October 31, 2015

Great service and timely.

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by October 30, 2015

I would say it was a quick turn around and they had good customer service.

by - Verified Customer October 30, 2015

The time I had to wait. It was too long for an oil change.

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by - Verified Customer October 28, 2015

He was very polite, cordial, he did two vehicles in one day and he allowed to come and pick up the second vehicle up. I thought that was cool. I would take my vehicle back if I needed to because he was very cordial to me. His price was good.

by - Verified Customer October 24, 2015

I really liked the service you get from them they are really nice and they do a good job.

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by October 06, 2015

The wait time for service is too long.

by - Verified Customer September 29, 2015

Good service.

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by September 10, 2015

Took to long.

by - Verified Customer September 09, 2015

My sister had her transmission done at this location. I followed on her recommendation. I suggested to some one as well and they received excellent service.

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by - Verified Customer September 05, 2015

They have always done an outstanding job with no issues to follow.

by - Verified Customer September 01, 2015

I waited over 2 hours for a oil change because first of the month car inspection took priority.

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by - Verified Customer August 29, 2015

Ann the service worker addressed all questions made sure I understood all service being done to my car. I love the honesty and she is very knowledgeable. Also, David is very professional also took me back to explain service done on car.

by - Verified Customer August 27, 2015

Y'all do a good job.

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Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle

AFFILIATIONS

  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

The Petersburg location of Precision Tune Auto Care has been serving the local community since 2010. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “professional”, “honest”, “friendly”, “efficient”, and “outstanding”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


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