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Precision Tune Auto Care 043-30

(757) 525-2264
58 Verified Reviews
ptac04330@precisionac.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

12477 Jefferson Ave
Newport News, VA 23602 USA

AUTO REPAIR EXPERIENCE

  • John Blumenstein, Manager
  • Established 2010
  • 3 Auto Repair Mechanics on Staff
  • 30 Years of Car Repair Experience

Precision Tune Auto Care 043-30 Reviews

OVERALL RATING

58 Verified Reviews
5 stars
(34)
4 stars
(15)
3 stars
(3)
2 stars
(0)
1 star
(6)
by - Verified Customer April 07, 2017

The front desk rep is very professional!!

by - Verified Customer April 04, 2017

I waited in shop while my vehicle was being worked on. Front desk person was pretty rude on a few phone calls. And liked to talk bad about customers once she was off the phone. Which I found very off putting. She was nice to customers in shop though.

by - Verified Customer April 03, 2017

Probably the most honest, no-BS auto repair shop I've been to.

by - Verified Customer March 30, 2017

Great service & great price. Definitely will return.

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by - Verified Customer March 30, 2017

Excellent service the guys in the shop for very respectful and my car got done in 30 minutes for an hour job.

by - Verified Customer March 28, 2017

Crystal and the team there in Newport News were awesome in assisting me in buying a new vehicle. I'm from GA and trusted them to check it out thoroughly and they did great. We bought the car!

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by - Verified Customer March 24, 2017

Good service. Used a coupon.

by - Verified Customer March 24, 2017

The staff was kind and very professional. I tell all my friends to come here.

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by - Verified Customer March 24, 2017

Great service and excellent management.

by - Verified Customer March 22, 2017

all good.

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by - Verified Customer March 16, 2017

Everything was good.

by - Verified Customer March 15, 2017

It was a great experience.

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by - Verified Customer March 10, 2017

On would recommend this shop to everyone!

by - Verified Customer March 10, 2017

Good experience, fair price. Like the Groupon offer.

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by - Verified Customer March 09, 2017

solid work as usual.

by - Verified Customer March 03, 2017

Excellent headlight work.

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by - Verified Customer February 27, 2017

Great service!

by - Verified Customer February 24, 2017

I do not feel like the shop worked on my behalf.

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by - Verified Customer February 17, 2017

I would just suggest better communication regarding the time the car will be ready so the owner of the car can make arrangements to get to work etc.

by - Verified Customer February 16, 2017

Original price was increased and I feel misled and wouldn't had gone to this shop if I knew before.

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by - Verified Customer February 05, 2017

I'll be back.

by - Verified Customer February 03, 2017

They did a great job. They were quick, efficient, and did not try to sell me unneeded services or items.

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by - Verified Customer January 27, 2017

Great place to take your car for service or repair.

by - Verified Customer January 12, 2017

I took the car in for an oil change which included rotating tires which was not done. She said that the tires are feathered. Also said I had a oil leak on right cover. I took the car to another auto service and asked them to check my tires and to see if I had a right cover leaking. In both cases was not true. I used to do my own maintenance on cars but my age is not allowing me to do it any more. When I first started using your services with all of my vehicles it was great but now is not to my standard.

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by - Verified Customer January 11, 2017

The location is out of the way for me given I live in Virginia Beach. I had found a coupon and it was convenient to take advantage of since I was in Newport News that day.

by - Verified Customer January 02, 2017

Pleasant atmosphere, respectful workers. Crystal the service manager ensures you know what is to be done.

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by - Verified Customer December 25, 2016

Pleasant atmosphere, respectful workers. Crystal the service manager ensures you know what is to be done.

by - Verified Customer December 16, 2016

Very bad experience.

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by - Verified Customer November 30, 2016

The shop did a great job with my car. The only thing I would say I have an issue with is that my check engine light keeps coming on after I keep bring it back to the shop.

by - Verified Customer November 27, 2016

Car overheated night before. They looked at it right away. Called with problem and solution. Called when it was ready. Running great. Blue and Crystal are always very nice to me.

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by - Verified Customer November 24, 2016

Some pricing a little high, diagnosis and issues described accurately and not seemingly padded.

by - Verified Customer November 21, 2016

Excellent

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by - Verified Customer November 08, 2016

Blue and his daughter always take fantastic care of my entire families cars. Very professional and nice!

by - Verified Customer August 25, 2016

Excellent customer service with consideration for my time.

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by - Verified Customer August 13, 2016

The whole staff was great knowledgeable knew what they were doing.

by October 22, 2015

They did good job with a good price.

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by - Verified Customer October 14, 2015

I know I'm getting very good service here because I always call around to other places before I get any work done on my Jeep. I am very pleased with every one here!

by - Verified Customer October 09, 2015

The staff was friendly and knowledgeable.

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by - Verified Customer October 08, 2015

Great customer service, great price, professional work.

by October 05, 2015

The manager seems a little brief in his interaction. Quoted me a much higher price than the front desk person I spoke with earlier.

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by September 18, 2015

Customer service is poor.

by September 18, 2015

Quality work, decent price.

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by - Verified Customer September 15, 2015

The have been working on my cars since 1995.

by - Verified Customer September 04, 2015

Great service.

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by September 03, 2015

Poor customer service.

by - Verified Customer August 31, 2015

The staff always accommodates us in a timely fashion. They communicate with us while fixing the problem we have or the service we need performed on our vehicles. We have sent many people there in the past 6 years.

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by - Verified Customer August 31, 2015

I have been going to Precision Tune Auto care for my Truck several years know and always have had great service and the Manager who operates that location always gives me great customer service please recognize him as a value employee he is one of a kind.

by August 21, 2015

Blue and his team are always professional.

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by - Verified Customer August 17, 2015

Friendly, not pushy but helpful.

by - Verified Customer August 17, 2015

They always do the job right the first time.

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by - Verified Customer August 14, 2015

Techs are very knowledgeable and do great work.

by - Verified Customer August 07, 2015

I really like the employee's there. Crystal is funny, direct and to the point. She is very knowledgeable. Its great to hear answer every question people have when they call.

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by August 05, 2015

I enjoyed the service I received.

by - Verified Customer August 04, 2015

I like your service.

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by - Verified Customer July 29, 2015

Great service good people.

by - Verified Customer July 28, 2015

The service was good and quick, but communications of the work required could be better.

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Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Wireless Internet

MESSAGE FROM THE SHOP

In 2010 a new automotive repair and maintenance team landed in town. Precision Tune Auto Care is located right off of Route 64 on Jefferson Avenue, near the Newport News/Williamsburg Airport and across the street from the Ferguson Company Headquarters which is the home to more than 1,000 company employees. Our team of skilled technicians will have your vehicle flying down the road in no time.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
95

The Newport News location of Precision Tune Auto Care has been serving the local community since 2010. This location features a team of experienced and well trained automotive professionals who are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Recent customers describe this team to us as “knowledgeable”, “professional”, “friendly”, and “accommodating”. A local shuttle service, early bird drop off, Saturday busbies hours, and a waiting area with wireless Internet are all available for your convenience.


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