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Precision Tune Auto Care 043-28

(540) 466-3712
69 Verified Reviews
ptac04328@precisionac.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 5:30pm
T
8:00am to 5:30pm
W
8:00am to 5:30pm
Th
8:00am to 5:30pm
F
8:00am to 5:30pm
S
8:00am to 4:00pm

ADDRESS

16448 Brandy Rd
Culpeper, VA 22701 USA

AUTO REPAIR EXPERIENCE

  • Joe Passarelli, Manager
  • Established 4
  • 4 Auto Repair Mechanics on Staff
  • 54 Years of Car Repair Experience

Precision Tune Auto Care 043-28 Reviews

OVERALL RATING

69 Verified Reviews
5 stars
(44)
4 stars
(18)
3 stars
(3)
2 stars
(2)
1 star
(2)
by - Verified Customer April 11, 2017

Great

by - Verified Customer April 02, 2017

Great customer service.

by - Verified Customer March 30, 2017

As usual, the experience is like having old friends work on my vehicle. And they do great work.

by - Verified Customer March 22, 2017

Exceptional personal service and trustworthy evaluations of the auto.

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by - Verified Customer March 21, 2017

Excellent!

by - Verified Customer March 20, 2017

They saved me a bundle. Had I had taken my truck into a dealer or unscrupulous shop, they likely would have charged $1,000 to replace working parts in search of the problem. PTAC always checks for the simpler/least expensive solutions before jumping to the manufacturer's recommendation.

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by - Verified Customer March 10, 2017

The price was a little high but when I said had an estimate that was lower they matched it.

by - Verified Customer March 09, 2017

Enjoyed my most recent experience. The staff provided me with excellent service and expert advice!

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by - Verified Customer March 01, 2017

My tires were rotated but the sensors not reset had a flat a week later, was told had missing lug nut and paid tit was replaced when my wheel lock was missing.

by - Verified Customer February 24, 2017

They showed me what was wrong.

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by - Verified Customer February 16, 2017

Awesome

by - Verified Customer February 13, 2017

Excellent service at a fair price. The staff is great. They explain things in terms you can understand.

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by - Verified Customer February 05, 2017

Lack of communication with in the shop and then relaying to client.

by - Verified Customer February 02, 2017

Joe and his staff are first rate and totally understand what customer service is all about.

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by - Verified Customer January 18, 2017

We had timing belt and other 100k mile maintenance done. The staff is super nice and very informative. They shoot straight and tell you exactly how it is and it is refreshing. There is absolutely no pressure and the staff feels like family. I would highly recommend using them!

by - Verified Customer January 06, 2017

Friendly and professional.

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by - Verified Customer January 05, 2017

Everyone at the shop was great and friendly! Will be bringing my truck in for more work when needed.

by - Verified Customer December 30, 2016

There was a problem with the headlight and there was a small snafu when they tried to fix it. We brought it back and they took the time they needed to fix and were very apologetic and helpful. We've been going there for years and have always been happy with the service, the people, the common sense advice, and the work done. Far superior to our car dealer's service.

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by - Verified Customer December 28, 2016

I would have given higher points if my tire pressure was checked (light is still on) and if they reset the oil change counter. I will say they did go above looking for the missing lug nut I had bought a while ago and kept forgetting to put on the tire.

by - Verified Customer December 25, 2016

Excellent job. Came in for tire problem. Identified the problem and fixed it quickly.

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by - Verified Customer December 22, 2016

I just got a car inspection but was very impressed by there customer service skills.

by - Verified Customer December 15, 2016

Experience was awesome. Took the time to talk to me. Walked me through what was done and even talked to me regarding some trouble shooting and potential further work if I so choose. Great experience. I will be back.

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by - Verified Customer December 14, 2016

Would highly recommend Precision Tune to family & friends.

by - Verified Customer December 09, 2016

Joe and Nichole are professional, personable and offer the best service that we have ever experienced in our town. Every visit to their establishment is a pleasure.

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by - Verified Customer December 07, 2016

Joe and everyone at Precision Tune are great. They SAVED me money in the long run by finding a problem that I knew existed, but not to the extent the damage was. I will be a customer of Precision Tune as long as I drive.

by - Verified Customer December 02, 2016

It was okay

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by - Verified Customer December 01, 2016

I'm a repeat customer. Always had a fantastic experience at PTAC. Keep up the great work. Greatly appreciated always.

by - Verified Customer November 21, 2016

Great

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by - Verified Customer November 18, 2016

I was able to have an oil change done mid-day with no wait! I called to get a wait time and I was told i could bring it right in! Joe and Nicole are amazing. They always explain things in terms for me to understand and are very personable.

by - Verified Customer November 16, 2016

Had to wait way too long for service.

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by - Verified Customer November 01, 2016

Awesome staff.

by - Verified Customer October 31, 2016

Great satisfaction.

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by August 27, 2016

Total professionals and quality work.

by - Verified Customer August 26, 2016

Customer service very professional.

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by August 20, 2016

They were very nice and work was done on time .

by - Verified Customer August 20, 2016

The owners were very friendly. My car needed a fuel pump. Although the part needed was not in stock, the owners kept me informed each step of the way and was able to get and install it in a timely fashion. I am happy with the work, not to mention "Precision Tune Auto Care" had the best quote out of three.

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by - Verified Customer August 15, 2016

Great people!! Great service!!

by - Verified Customer August 13, 2016

Very good work done as promised and on time.

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by - Verified Customer August 12, 2016

Great!

by - Verified Customer May 03, 2016

Friendly staff, quality work. Good prices. Really busy and long lines but that's to be expected of a busy company.

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by - Verified Customer December 28, 2014

They are friendly, honest, explain the problems and give an estimate.

by December 28, 2014

They had decent prices for the service that I needed.

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by - Verified Customer December 28, 2014

I have never had any problems with them since I started going there, and they always treat me very well.

by - Verified Customer December 21, 2014

The did a great job and were able to get me in the day I called.

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by - Verified Customer December 21, 2014

The people there are nice and helpful, I called ahead to see how much it would cost to have my brakes done. They also told me that I could get a coupon that would save me a little money.

by - Verified Customer December 19, 2014

Quick service, friendly staff.

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by - Verified Customer December 19, 2014

They know what they are doing and if they don't they figure it out.

by December 18, 2014

They did a very good job. I like the way they explain the work and take their time to make sure the work is done correctly.

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by - Verified Customer December 14, 2014

They are extremely good with their customer service. The lady behind the counter is very knowledgeable. They are very quick about getting repairs done.

by - Verified Customer December 14, 2014

The people that I have working on my vehicles are excellent. They are truthful and they do a good job.

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by - Verified Customer December 12, 2014

They do good work and they are very honest.

by December 11, 2014

It was a bad experience.

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by - Verified Customer December 10, 2014

Great prices; knowledgeable, and car was finished at the promised time.

by - Verified Customer December 07, 2014

The people there are really good. They seem to have specials on prices. They do good work. They do my inspections as well.

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by - Verified Customer November 27, 2014

The do very good work. The job was done right and they have a very good work staff.

by - Verified Customer November 11, 2014

I feel that I was treated fairly.

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by - Verified Customer November 05, 2014

The service was great.

by November 05, 2014

Honest, fair and professional.

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by - Verified Customer November 03, 2014

We have been treated with kindness and respect from everyone that works there. Joe is a man of truth and integrity and he runs the business that way. The work they do is above reproach.

by - Verified Customer October 30, 2014

Good customer service and they finish job on time.

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by - Verified Customer October 22, 2014

Very professional, friendly and they explain things well.

by - Verified Customer October 20, 2014

Joe is extremely helpful and knowledgeable and always a pleasure to work with.

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by - Verified Customer October 13, 2014

Good work on more than one visit.

by - Verified Customer October 08, 2014

The manger Joe has always been so helpful to me.

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by - Verified Customer October 08, 2014

The staff is extremely helpful, always professional, and friendly. Fair pricing.

by - Verified Customer October 05, 2014

They are kinda pricey.

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by - Verified Customer October 01, 2014

The work done fast and accurately.

2 verified customers did not leave comments but provided these ratings:
by Martin
by Dave

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Shuttle
  • Towing
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

The residents of one of the 100 best small towns in America deserve the best in automotive care. The trained and certified technicians at Precision Tune Auto Care, on Brandy Road just east of James Madison Highway, are here to take care of all your vehicle repair and maintenance needs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

The Culpeper location of Precision Tune Auto Car is a proud member of the local community. This RepairPal Certified shop has solid team of employees who take the time to attend training necessary to keep current with the latest automotive technology. Recent customers describe this team as “knowledgeable”, “honest”, “professional”, and “helpful”. The shop is equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


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